From current situation analysis to optimal improvement proposals: comprehensively solving issues related to manual operations.
■ A Comprehensive Approach to Fundamentally Solve the Challenges of Manual Production We analyze the current situation of our clients (issues, latent needs) and propose optimal improvement plans and services to achieve business improvement, reduce man-hours, and enhance productivity. We identify the essence of the issues and provide comprehensive support and improvement proposals for the manual production process. ■ Available Services - Organization and reconstruction of the entire documentation - Improvement of creation rules and operational flows - Comprehensive support and improvement of the document production process - Reduction of time and costs associated with manuals - Support for the dissemination of improvements ■ Project Structure We form dedicated project teams for each client or project, clearly dividing roles to ensure the delivery of high-quality deliverables. - Sales Representative: Client contact, requirement hearing - Director: Overall project management - Coordinator: Quality control as a professional in each process - Dedicated Staff: Responsible for actual production This structure allows us to adhere to schedules accurately and provide high-quality deliverables.
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■Recommended for companies with the following challenges: - Spending too much time on manual creation - Issues with the quality and usability of manuals - Wanting to streamline the manual production process - Spending too much time and cost on multilingual deployment - Looking to advance the digital transformation of manual-related tasks - Wanting an objective analysis of current challenges
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■Case 1: Manual Improvement and Labor Reduction Customer's Challenges - Want to reduce the time designers spend on manual creation - Want to create an easy-to-understand manual - Want to evolve to an electronic manual in response to DX Provided Solutions - Redefinition of target users - Review of the manual's section structure and table of contents - Introduction of e-manuals for DX and labor reduction Results - Reduced editing labor (cost) by about half - Shortened the lead time from manual creation to release by 2 months ■Case 2: Significant Efficiency Improvement through Business Process Reform Customer's Challenges - The creation of a 1000-page manual for a new product and translation into 23 languages takes about a year and a half (18 months) Provided Solutions - Proposal for outsourcing manual creation - Establishment of a system to automatically extract UI and messages for translation from specifications - Establishment of a one-stop system for translation Results - Reduced the process that took a year and a half to 3 months - Reduced the labor of engineers by 15 months In addition to the above two cases, we have many other examples, so please feel free to contact us for more details.
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By entrusting us with the tasks associated with the creation of your manuals, we will achieve a reduction in man-hours, increased efficiency, and cost savings. We prioritize creating an environment where those responsible for manual production can focus on their core business, contributing to faster product development and improved operational efficiency. With 40 years of experience, we have a proven track record of supporting customers primarily in the manufacturing industry. We have specialists in writing and translation, and we have implemented a thorough checking system, including obtaining ISO 9001 certification, to continuously enhance the quality of our manuals. If you have any challenges or requests regarding manuals, please feel free to consult with us. ■ Types of manuals we can handle - User manuals - Installation manuals - Maintenance and repair manuals - Work procedure manuals - Troubleshooting guides - Other technical documents in general