Third-party maintenance case: Fukushima Prefecture. On-site support is also available in the Tohoku area!

We have numerous consultation achievements based on updates to the electronic medical record system! Our in-house engineers, who have knowledge and experience, will provide support.

You are currently using equipment that is out of maintenance or nearing the end of its maintenance period, and you have contacted us to consider third-party maintenance. It seems that the person in charge has recently taken on their role and has been gathering information in light of future updates to the electronic medical record system. You mentioned that you consulted with several other companies besides ours, but the proximity of the Tohoku Technical Center as a maintenance base and the ability to provide on-site support were decisive factors in your decision to contract "interim maintenance" for HP and Fujitsu equipment. Although there was a few months of consideration from the initial contact to the contract, we received positive feedback that our sales representative was very supportive and provided thorough assistance, even when there were unclear points. Our company trains employees not only in engineering but also in sales to be able to handle multi-vendor support. To resolve the concerns of the system administrators, we will conduct detailed hearings and then provide maintenance proposals. 【Case Overview】 ■Industry: Medical Institution ■Location of Maintenance Target Equipment: Date County, Fukushima Prefecture ■Target Models: ML350 Gen9 / PRIMERGY TX1310 M1

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