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  6. [Spot Maintenance Case] Confirmed signs of HDD failure during on-site investigation.

[Spot Maintenance Case] Confirmed signs of HDD failure during on-site investigation.

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last updated:Dec 18, 2025

ブレイヴコンピュータ
ブレイヴコンピュータ
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After our spot maintenance (per-call maintenance), we provide a six-month operational guarantee!

During a site survey for maintenance, we confirmed that there was an HDD error in the Toshiba IA server (PC server) MAGNIA 3500, and we received a request for replacement repair. Fortunately, we had the necessary parts in stock, so we quickly provided a quote and received the order. After scheduling, we visited two days later to perform the replacement, and the work, including rebuilding, was completed in just under an hour. To ensure safe operation in the future, we also established a maintenance contract for another device afterward. Depending on the model and installation location, we always strive to respond with a sense of urgency. If you notice any signs of failure, please feel free to contact Brave Computer. [Case Overview] ■Industry: Medical Institution ■Maintenance Target Installation Location: Nihonmatsu City, Fukushima Prefecture ■Manufacturer: Toshiba ■Target Device: MAGNIA 3500 *For more details, please refer to the PDF document or feel free to contact us.

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[Spot Maintenance Case] Confirmed signs of HDD failure during on-site investigation.

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  • Related Link - https://www.brave-com.jp/solution/works/#solution_…
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Third-party maintenance and EOSL maintenance for Brave Computers | Main maintenance support series

Third-party maintenance and EOSL maintenance for Brave Computers | Main maintenance support series

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Third-Party Maintenance Service "Tsunagi Maintenance(R)" Introduction Catalog | Extended Maintenance and EOSL Maintenance Realizing the "10-Year Server Operation Era"

Third-Party Maintenance Service "Tsunagi Maintenance(R)" Introduction Catalog | Extended Maintenance and EOSL Maintenance Realizing the "10-Year Server Operation Era"

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Collection of Use Cases for Strategic Utilization of Third-Party Maintenance | Achieving 50-80% Cost Reduction! "Utilization Scenarios for Third-Party Maintenance" by the Solo IT Department Association

Collection of Use Cases for Strategic Utilization of Third-Party Maintenance | Achieving 50-80% Cost Reduction! "Utilization Scenarios for Third-Party Maintenance" by the Solo IT Department Association

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Evaluation Report of the Customer Technical Center 'BRAVE BASE' by the Solo Information Systems Association

Evaluation Report of the Customer Technical Center 'BRAVE BASE' by the Solo Information Systems Association

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Special repair support for IT equipment damaged by the Noto Peninsula earthquake in the 6th year of Reiwa.

Special repair measures for IT equipment damaged by the Noto Peninsula earthquake in the 6th year of Reiwa.

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We would like to express our heartfelt condolences to all those affected by the Noto Peninsula earthquake in Reiwa Year 6, and we pray for the safety of the affected areas and for a swift recovery. Regarding the damaged IT equipment, we will respond with special repair fees as outlined in the attached document. For issues with IT equipment that is no longer under manufacturer warranty, please consult with Brave Computer for third-party maintenance. ■ Customer Inquiry Contact Estimates are also free of charge. Please contact us by phone or through the form. - Phone: 076-255-0581 (Hokuriku Technical Center, Kanazawa) - Form: https://www.brave-com.jp/contact/

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ブレイヴコンピュータ

ブレイヴコンピュータ

IT/Telecommunications

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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.

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