AGVs improve service quality and reduce employee burden! Increased turnover leads to higher sales.
Iris Ohyama's serving and transport robot: AGV 'Servi Iris Edition' is a serving and transport robot that solves common issues faced by restaurants and eateries. With this product, the time spent in the dining area can be extended, allowing for more attentive customer service. It simply requires placing dishes and drinks on it and pressing a button, which reduces the number of trips to and from the kitchen, thereby easing the burden on employees. In a case study implemented at INNOCENT CARVERY, the focus on customer service increased, leading to more intimate communication with customers and resulting in higher average spending per customer and an increase in customer numbers. 【Solving these issues】 ■ Unable to manage seating and orders ■ Difficulty in clearing tables ■ Challenging to transport dishes *For more details, please refer to the PDF materials or feel free to contact us.
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【Case Studies】 <Monogatari Corporation> ■ Reduced working hours by over 9 hours per day ■ Focused on hospitality that only humans can provide ■ Implemented in a total of 310 stores <Happoen> ■ Introduced 2 units as part of reforms looking towards the post-COVID era ■ Improved customer service satisfaction through coexistence and mutual prosperity of humans and robots *For more details, please refer to the PDF document or feel free to contact us.
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【Usage】 ■Restaurants and food establishments *For more details, please refer to the PDF document or feel free to contact us.
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Our company has achieved innovation in distribution by integrating manufacturing and wholesale, thereby eliminating waste in logistics and commerce. Furthermore, we have conducted manufacturing innovation by producing products made from various materials and categories, such as wooden products, metal products, pet food, and electrical products, in our own factories, without being constrained by our original industry of plastic manufacturing. In addition to our traditional core areas such as storage products, pet supplies, and gardening tools, the range of products we develop is expanding rapidly to include emergency earthquake alert systems that quickly notify of seismic activity, environmentally friendly LED bulbs, masks, and disposable heat packs. Moving forward, we will continue to leverage the manufacturer-vendor platform to challenge various markets and remain an innovative company that responds swiftly to changes in consumer needs and market environments.