Why is DX necessary? A detailed column discussing its necessity and the reasons for failure in implementation!
The COVID-19 pandemic has had a significant impact on corporate activities. A key point in continuing operations during the pandemic was the response to digital transformation (DX). This has left challenges not only for social and economic activities but also for internal business flows within companies. In such circumstances, there may be personnel who are anxious about how to approach DX in the future. Therefore, this article will discuss the necessity of DX and the reasons why DX implementation can fail, while also introducing ways to engage in DX to adapt to the post-COVID and with-COVID environments. *For more detailed content of the column, please refer to the related links. For further inquiries, feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.