An explanation of CRM/SFA and groupware, focusing on IT tools that truly lead to results!
There are various IT tools to promote digitalization, among which CRM/SFA and groupware are representative tools worth noting. These tools have similar yet different functions, and the question arises as to which one should be chosen for performance improvement. To achieve results, it is important to introduce the appropriate tools tailored to the purpose and usage scenarios, as well as how to utilize them effectively. In this article, we will explain CRM/SFA and groupware, focusing on IT tools that truly lead to results. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*
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Company information
Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.