What are the differences between CRM and ERP? Benefits and purposes of implementation, and key points for integration.
Explaining the differences between CRM and ERP from the perspectives of functionality and implementation purposes!
"CRM (Customer Relationship Management)" and "ERP (Enterprise Resource Planning)" are both systems that manage the information resources of a company and are often confused with each other. What are the actual differences between them? In this article, we will explain the differences between CRM and ERP from the perspectives of their functions and implementation purposes. *For more detailed information, please refer to the related links. If you have any questions, feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with its "e-Sales Manager" since 1999. It has a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization support). Effortless yet results-driven! A stress-free CRM/SFA [e-Sales Manager Remix]: https://www.e-sales.jp/ *Based on our achievements and the Japan Standard Industrial Classification.