A consistent service from pre-introduction of IT equipment, kitting, deployment, help desk, to maintenance.
Proposal for implementation planning before the introduction of IT equipment (such as equipment selection), implementation support (such as setup), educational support (such as lectures on how to use the equipment), operational support (such as troubleshooting and usage guidance), equipment maintenance (such as sending back malfunctioning equipment and on-site support), management and disposal (such as temporary storage of unused equipment, refresh support, and disposal). *All processes from proposal for IT equipment introduction to implementation support, education, operation guidance, equipment maintenance, and management and disposal will be conducted at our factory.
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basic information
Flow of IT Equipment Lifecycle Management ●Implementation Support (Kitting Service) → ●Training Support (Deployment Service) → ●Operational Support (Help Desk Service) → Equipment Maintenance (Operational Maintenance Service) → ●Management and Disposal (Refresh Service) Benefits of Service Implementation <Pre-Implementation Challenges> → <Post-Implementation Benefits> Inquiry points are dispersed by the type of inquiry (issues/deployment), making it cumbersome to isolate and escalate issues → By consolidating inquiry points into one, we achieve a reduction in hidden costs. <Pre-Implementation Challenges> → <Post-Implementation Benefits> Troubleshooting and support require significant labor for PC operations → Our company handles on-site emergency responses and help desk support comprehensively. <Pre-Implementation Challenges> → <Post-Implementation Benefits> Struggling with storage for idle assets → We will carefully store your idle assets.
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Applications/Examples of results
IT Equipment Lifecycle Management Service Achievements ★ Construction Industry Company: Kitting and maintenance of 4,400 PCs ★ Apparel Company: Kitting, maintenance, and refresh service for 100 POS systems Facility <Kitting Center> - Location: Our Ibaraki Office - Work Space: 110 tsubo - Storage Space: 100 tsubo Processing Capacity - Desktop PCs: 250 units/day - Laptops: 300 units/day - Pallet Capacity: Space available for up to 400 pallets Equipment - Dedicated optical line and dedicated power supply (100V, 200V) - Various network devices available - Surveillance cameras installed, access management via security cards
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Company information
Our company offers various technical support services in the development, production, sales, and maintenance processes of ICT equipment. The services include support solutions, repair solutions, and design development solutions. Please feel free to utilize our services for your business outsourcing needs.