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  6. [QuiQ Case Study] Kobayashi Clinic

[QuiQ Case Study] Kobayashi Clinic

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last updated:Aug 02, 2024

peerNIST
peerNIST
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Customize the screen to fit your operations! Introducing a case where appointment times were staggered.

We would like to introduce a case study of the implementation of the appointment scheduling system 'QuiQ' at Kobayashi Clinic. As the clinic opened, they aimed to reduce patient waiting times in an environment where appointment scheduling has become standard. After implementation, in addition to providing patients with an estimate of their waiting time, the functionality that integrates with LINE has contributed to the dispersion of arrival times, resulting in reduced waiting times within the clinic. [Case Overview] ■ Background of Implementation - Implemented with the goal of reducing patient waiting times. ■ Effects of Implementation - Patients can understand their estimated waiting times. - Waiting times within the clinic have been reduced. *For more details, please refer to the related links or feel free to contact us.

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[QuiQ Case Study] Kobayashi Clinic

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peerNIST

peerNIST

IT/Telecommunications

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Our company aims to create a new future for healthcare and to be a company that inspires society, customers, and everyone involved through IT solutions. In our contract development business, we engage in software contract development related to medical information systems, and in our solution business, we develop software related to medical information systems. Additionally, in our consulting business, we provide consulting services related to medical information systems. Please feel free to contact us if you have any inquiries.

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[Survey on Medical Appointment Reservations] About 90% responded that they want to improve reception services.
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[Survey on Medical Appointment Reservations] About 90% responded that they want to improve reception services.
About 90% responded that the "appointment scheduling system" is effective in reducing stress.
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About 90% responded that the "appointment scheduling system" is effective in reducing stress.
More than half of the doctors reported a decrease in average waiting times of around 30 minutes.
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More than half of the doctors reported a decrease in average waiting times of around 30 minutes.

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