We will introduce a case where we solved the problem of "having no infrastructure or security engineers in-house" with our IT system support service!
We would like to introduce a case where we provided "outsourcing for internal infrastructure and system operations" to U Corporation. The company faced challenges such as taking a long time to isolate issues during infrastructure troubles and struggling to compile the necessary information to coordinate with the development company. As a solution, we conducted on-site visits to isolate and recover from infrastructure failures. [Case Overview (Partial)] ■ Tools Implemented: IT General Support System Service ■ Challenges - Taking time to isolate issues during internal infrastructure troubles - Not documenting and managing their own environment and IT assets - Struggling to compile the necessary information to coordinate with the development company (SE) *For more details, please download the PDF or feel free to contact us.
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【Summary of Other Cases】 ■Solutions - Started with documentation of on-site investigations and information organization - Conducted on-site visits for troubleshooting and recovery during infrastructure failures - Compiled response details and summary structure based on estimate requests from end users *For more details, please download the PDF or feel free to contact us.
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Our company provides services centered around IT project management. We offer a wide range of support, including IT project assistance, IT advisory services, IT project consulting services, and system integration services. Leveraging our accumulated experience and know-how, we aim to eliminate unfortunate projects. Please feel free to consult us if you have any requests.