Buried Pipe Inquiry Support System - Supports the management of inquiry information [Live demo available].
Not limited to gas companies, the streamlining and paperless transformation of gas buried pipe inquiry operations for construction companies and real estate companies has been achieved.
By utilizing cloud services for the inquiry operations regarding buried pipes, which require significant effort for daily responses and handling inquiries by gas operators, we will achieve labor-saving efficiencies. Inquiry information will be managed in a list format, allowing for text searches and sort searches, enabling smooth access to past inquiry information. Additionally, by displaying inquiry locations on Google Maps, we can manage inquiry information on a map. Furthermore, there is a function to aggregate and analyze inquiry information, summarizing it in bar graphs and pie charts. By leveraging these features, we will support the management of inquiry information. 【Benefits of Implementation】 ■ Reduces the time required for managing ledger registrations through a web system. ■ Eliminates the need to respond each time an application is received, improving operational efficiency. ■ Reduces investigation time through automatic creation of mapping images for inquiry locations. ■ Prepares for a future without faxing. ■ Achieves paperless operations, eliminating the need for storage space for paper documents.
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basic information
Function List ■ Applicant Member Registration ■ Application Information Registration ■ Register Application Location on Google Maps ■ Display and Manage Application Information and Inquiry Information List ■ Automatic Creation of Mapping Images for Inquiry Locations ■ Automatic Determination of Inquiry Location Within and Outside Supply Area ■ Response Information Registration ■ Aggregation and Analysis of Inquiry Information
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Applications/Examples of results
Introducing businesses: 15 companies (as of 2024) We have received feedback that response times have been reduced by over 50% compared to before. Additionally, we have also heard that the time spent responding to inquiries by phone has been reduced, along with the costs of paper and communication incurred during fax responses.
Company information
Since our establishment in 1963, we have been involved in the development of urban lifeline networks, which are essential for a rich social life, focusing on urban gas pipelines, as well as water supply and drainage, telecommunications, and roads, from the perspective of design and surveying. In recent years, in addition to design and surveying services related to lifelines, we have expanded our fields of operation to include general civil engineering design, system development, and public research departments, providing solution services that meet the diverse needs of a wide range of customers. Furthermore, as a new initiative, we are also expanding our business into environmental assessment. Please feel free to contact us if you have any requests.