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Business Process Reform Support Service

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last updated:Apr 11, 2025

キザワ・アンド・カンパニー
キザワ・アンド・カンパニー
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Not just visualization and standardization! Business process reform that brings out motivation.

Improvement is left to the field. But when results don't come out—" do you know the reason? Our business process reform support service assists those working in indirect departments of manufacturing to feel that the business reform is "for themselves." It's not just about standardization or digitization; through a unique method that draws out employees' desire for growth and sense of self-efficacy, we achieve a transformation from a sense of being forced to a sense of fulfillment. Rediscovering value through the visualization of personalized tasks ● Small transformation teams voluntarily initiate "field-driven process reform" ● The deployment flowchart makes the overall flow and challenges of the business clear at a glance ● Because improvement is "for oneself," the reform continues Business reform from the employee's perspective, aligned with the true feelings of all workers. That is Kizawa & Company’s "Business Process Reform Support Service.

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Business Process Reform Support Service

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Our service is a support program that reviews business processes from the perspective of employees, aiming to implement reforms that workers themselves can engage in with conviction. Rather than focusing on formal improvements such as the introduction of systems and tools, we emphasize the growth aspirations and self-efficacy of each employee, drawing out intrinsic motivation. First, we convert personal knowledge and know-how into shareable assets through the visualization and verbalization of work processes. We then form small reform teams within each department, working on process redesign through dialogue and co-creation. We introduce a unique management cycle called PDSSA (Plan, Do, Study, Standardize, Adapt) to ensure that business improvements are continuously and organizationally established. Additionally, we utilize deployment flowcharts to visualize business collaboration among departments, customers, and partner companies. We support flexible and field-driven improvements, keeping in mind the introduction of digital technologies. We also address the diversification of work styles and the risks associated with personalized tasks, creating an organization where psychological safety and productivity coexist. We aim to evolve business reform into a "platform for employee growth and self-expression," achieving both sustainable corporate growth and improved employee well-being simultaneously—this is the reform support we aspire to provide.

Price information

The execution period for the business process reform project is approximately 12 months on average. The monthly fee is 500,000 yen plus travel expenses. Service content: Support for planning, design, and operation of the business process reform project Planning and operation of employee motivation improvement training and document/chart creation skills master training Editing and guidance on the creation of administrative procedure documents, business flowcharts, and deployment flowcharts Guidance on improvements through business processes (administrative procedures and business systems) Compilation of the first edition of the handbook and construction of an electronic data filing system.

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Applications/Examples of results

For over 20 years, I have been planning and managing business process reform projects primarily in the manufacturing industry in the Tokai region. By the way, the number of companies and industries during this period are as follows: Number of companies: 3 listed on the Tokyo Stock Exchange Prime, 3 medium-sized enterprises, 12 small and medium-sized enterprises Industries: Automobile parts manufacturers / Housing functional parts manufacturers / Precision equipment manufacturers / Paper companies / Confectionery manufacturers / Plastic molding parts manufacturers / Precision sheet metal processing / Precision metal parts processing

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Business Process Reform Support Service _ Version 2025-03-29

Business Process Reform Support Service _ Version 2025-03-29

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Innovation Research Report: Towards Improving Well-Being through Business Process Reform - A Guide to Creating a Business Process Handbook

Innovation Research Report: Towards Improving Well-Being through Business Process Reform - A Guide to Creating a Business Process Handbook

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Innovation Research Report: The Promotion of Dialogue

Innovation Research Report: The Promotion of Dialogue

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Company information

キザワ・アンド・カンパニー

キザワ・アンド・カンパニー

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The founder, Yuji Kizawa, utilized his practical experience in investment banking within domestic and international capital markets to establish Kizawa & Company in 2003, with the management philosophy (Core Value) of "pioneering tomorrow's society through continuous innovation." The company focuses on research and consulting in innovation and provides general management consulting for top executives. We support our clients in successfully implementing reforms by organizing challenges related to leadership, corporate strategy, organizational culture, organizational learning, and business improvement and reform. Our past consulting themes and achievements are as follows: - Support for business model reform (14 companies), support for organizational culture reform (5 companies), support for action learning (13 companies), support for production system reform based on the Theory of Constraints (TOC) (4 companies), support for executing open innovation (3 companies), management advisory services (4 companies), training for developing next-generation leaders (5 companies), in-house management training (7 companies), support for public-private partnership business development (2 companies). Qualifications: Certified Analyst, Japan Securities Analysts Association (public interest incorporated association).

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