Everything is written on the blueprint. But the day came when I was asked, 'Did you really read it properly?'
Insufficient verification is a pitfall for professionals. Questioning the "obvious" leads to quality.
We received a request from a customer to perform additional processing on a standard bevel gear from a certain gear manufacturer. The "material" section of the drawing listed the model of the standard product, and both our company and the processing contractor proceeded with the prototype based on that information. However, after delivering the prototype, we were pointed out by the quality control representative that "the hardness is different." In a hurry, we rechecked the drawing and found that there was a clear hardness specification exceeding the standard product's hardness range mentioned separately in the drawing. This was a moment of reflection for us as professionals, caused by the assumption that "there should be no problem since it's a standard product" and a lack of thorough verification. Fortunately, we were able to address it with heat treatment, but it reinforced the idea that drawings should not only be reviewed at the beginning but should be examined thoroughly until the end. We will ensure that we do not waste this experience and will be diligent in checking every detail moving forward. *This kind of response is just a small part of the initiatives that Bandai engages in daily. Please take a look at the value we can provide to our customers.
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The above content is just a small part of the initiatives that Bandai engages in daily. Please take a look at "What can Bandai do? The answer is here." regarding the value we can provide to our customers.
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The above content is just a small part of the initiatives that Bandai is engaged in daily. Please take a look at "What can Bandai do? The answer is here." regarding the value we can provide to our customers.
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The concerns faced in the daily procurement of custom-made processed products, such as "not arriving on time," "unstable quality," "unable to process according to the drawings," and "existing suppliers going out of business," among others. Bandaï's proud custom processing procurement network, the "Hometown Processing Network," consists of unique processing companies from various regions including Hyogo, Osaka, Shimane, Tottori, Hiroshima, Aichi, Kanagawa, and Ibaraki, and it leads to solutions for a wide range of issues related to custom-made processed products. Additionally, in recent years, we have also established a procurement network with reliable overseas processing companies, the "International Processing Network," to strengthen our ability to resolve cost-related concerns.