After-sales service is the key to corporate competitiveness! Service quality determines the future of the brand.
This document explains the challenges of after-sales service and the secrets to transforming it into a business strength. It details the high hurdles of developing after-sales service in the Japanese market, primarily focusing on four key barriers that need to be overcome. Additionally, it introduces the strengths of our services, our ability to provide one-stop support for equipment and facilities beyond IT, and outlines our basic service menu. We encourage you to download and take a look. [Contents] - The quality of after-sales service as a differentiating factor in the market - Strengths of JB Services - One-stop support for equipment and facilities nationwide, beyond IT - Nationwide service network - Basic service menu - Long-standing expertise and responsiveness to unexpected situations *For more details, please download the PDF or feel free to contact us.
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JB Service is a company that provides support and solutions for corporate information security measures and optimal IT operations. Leveraging over 50 years of extensive knowledge and experience in IT services, we strongly support the businesses of various equipment manufacturers and trading companies. Our operations center, staffed by around 100 engineers, operates 24/7, and collaborates with more than 40 service locations nationwide to handle call reception from our clients' business partners and perform on-site maintenance and inspections of equipment. In addition to obtaining the Privacy Mark, we implement a global standard quality management system and stringent security measures. You can confidently entrust us with your after-service related tasks.