[Third-party maintenance case] Extension of the system for inventory and stock management.
We would like to introduce a case where we received a "connective maintenance" contract from a manufacturing, sales, and wholesale customer!
We would like to introduce a case of extending the life of a system for managing product inventory and in/out logistics that we handled. The customer faced a situation where the maintenance from their existing vendor had expired, and a server indicating an HDD error light could not be replaced immediately due to budget constraints, resulting in a delay in decision-making. In light of the existing error, our sales team promptly visited the site to gather information on the error logs and configuration details. After addressing the error through spot maintenance, we secured a "temporary maintenance" contract for the two machines that were out of maintenance. 【Case Overview】 ■ Industry: Manufacturing, Sales & Wholesale ■ Location of Maintenance Target Equipment: Osaka City, Osaka Prefecture ■ Purpose/Effect: Continuation of the system, extension until replacement, spot maintenance (handling of errors without maintenance), cost reduction *For more details, please download the PDF or feel free to contact us.
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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.