Solving the desire to reduce employee burden! Small-scale call center.

Significantly lower cost than hiring people. It greatly reduces the burden of handling phone calls.

In the manufacturing and sales industries, communication with customers via phone and fax is mainstream. Therefore, handling the main phone line is one of the important tools that directly relates to sales and company image. However, if specific employees, such as clerks or those in the general affairs department, are responsible for answering the main phone line, it may become a significant burden. - There are too many calls, leaving insufficient time for other tasks. - Most questions received can only be answered by people on-site or from other departments. - Some employees may not be good at handling phone calls. These factors can lead to psychological stress associated with phone handling. If phone handling is becoming a burden for employees, it can be alleviated by implementing a telephone answering service or a small-scale call center! 【Benefits of Implementation】 - Employees' burden is reduced as they no longer have to handle the main phone line. - Operators report the call content to the appropriate person or designated department, allowing for efficient responses. - Employees can focus on their work without being distracted by phone calls.

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