We would like to introduce a part of our activities as we strive daily for top-class responsiveness in the industry!
We will introduce the secret behind our industry-leading responsiveness. The quality of telephone answering services is greatly influenced by the operators' responsiveness. In an industry where cheap and poor service is rampant, CUBE has been thoroughly committed to the responsiveness of its operators. To achieve a high level of both reliable handling of standard inquiries and flexibility in responding to unexpected situations, CUBE engages in various initiatives. **Features** - Thorough basics through internal and external training - New employee training period of over 6 months - Support for operations with a uniquely customized CTI - Regular meetings to enhance operator awareness - Continuous improvement of responses based on customer requests *For more details, please refer to the related links or feel free to contact us.*
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Osaka L.C. Center Co., Ltd. is a company that focuses on telephone answering services, as well as BPO services, call center operations, property rental business, and management of rental offices. CUBE's telephone answering service provides high-level telephone answering services in fields that require high-quality telephone responses, including professional services and areas that require foreign language support. CUBE's rental offices and shared offices (commonly referred to as "virtual offices") achieve significant cost reductions and offer low monthly base fees and various optional charges. Additionally, the cost savings are allocated to enhancing facilities and training and educating telephone response staff, thereby improving the quality of the services provided.