Streamlining order processing in the EC Division and Sales Division for department stores!
E-ASPRO
Order processing is completed in a short time. Inventory, shipping, and inquiries align naturally.
Do you have any of these concerns? - Too many order reception points Orders are scattered across various channels (Amazon, Rakuten, Yahoo!, own EC site, phone, fax, external sales, events), leading to double entry and missed orders. - Complex gift operations There are many conditions such as name consolidation, wrapping, inclusion, date specification, and partial delivery, which can cause shipping errors and returns. - Unable to keep up with processing during busy periods During peak seasons like summer and year-end gifts or events, the processing volume temporarily surges, leading to an increase in inquiries. - Heavy burden of system integration It is difficult to modify core systems, POS, and membership systems, often delaying departmental improvements. Solve it with E-ASPRO! - Introduce a small "order hub" that completes processes within departments No need for core system replacement. It is possible to start with minimal integration (CSV/API). - Streamline the "gap" from order to shipment on a single screen Standardize the flow from order integration, inventory allocation, to shipping and delivery instructions. Eliminate double entry. - Standardize gift operations with built-in functions Manage name consolidation, wrapping, inclusion, date specification, and partial delivery through settings. Reduce mistakes and returns. Start with the field of EC and external sales. E-ASPRO will streamline the "daily order routine" and deliver results in the shortest time possible.
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# Value for the Person in Charge - Order processing without "confusion" and zero double entry - Significant reduction in shipping errors and rework (standardization of gift conditions) - Improved processing capacity during peak seasons and reduced inquiries - Core system remains unchanged, with low implementation burden for quick operation # Main Features - Integrated Order Management Centralizes orders from malls, own e-commerce, phone, external sales, events, and fax. Automatically determines status, exceptions, and duplicates. - Gift and External Sales Options Name consolidation, wrapping style, packaging specifications, combined/delayed delivery, date specification, message management. - Inventory, Shipping, and Delivery Coordination Inventory allocation, shipping instructions, and generation of shipping label data. Standard integration with Japan Post, Yamato, Sagawa, etc. - Customer and Inquiry Response Links customer information, order history, and response notes. Streamlines call center operations. - Organization of Sales, Payments, and Receivables Supports recording and reconciliation within departments. Accounting integration is phased in via CSV/API. - Integration and Expansion Starts with minimal connections to existing WMS, membership, and POS. Accommodates individual expansions tailored to operations.
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Company information
Tokei Densan was established in 1970 as an SI company born from the computing division of Tokyo Roki Co., Ltd., a manufacturer of automotive parts. Initially focused on the development, operation, and maintenance of ERP products for automotive parts manufacturers, it now develops products and services specialized for various industries and business operations, not limited to manufacturing. Our department (Manufacturing Systems Sales Department) is the oldest division within Tokei Densan and is a crucial part of our revenue foundation. Since its inception, it has consistently provided outsourcing and original system construction services to manufacturing customers, growing alongside the times and advancements in technology. In particular, for our main users, automotive functional parts manufacturers, we have continuously provided systems incorporating the latest technologies for over 30 years. The rich technology and know-how cultivated in this area are still utilized in system construction for a diverse range of customers, regardless of their business type or size. In 2012, we established a local subsidiary in Thailand, the center of ASEAN where Japanese companies are increasingly expanding, to support the development and implementation of business systems, primarily focusing on sales management and accounting systems, for local Japanese companies.