Total solutions for promoting DX for department stores (store management, external sales order management, tenant management, improving customer service quality) [Tokei Densan]

Events and floors don't stop offline. Store operations run on a single screen.

"Skymart-Retail" transforms department store operations from the ground up. It is a store management system that realizes optimal "on-site input = headquarters accuracy" for department store omnichannel operations and store digital transformation (DX). It centrally manages sales, inventory, ordering, accounting, and points that are dispersed across multiple floors, events, and e-commerce through a browser, eliminating double entry and delays in accounting. The collective POS remains as is, while the tablet input "eTouch" immediately synchronizes sales, member linkage, and post-send instructions. It also supports offline accumulation, allowing for reliable use even in areas with unstable signals, such as sales floors and events. Additionally, it flexibly accommodates post-send flows and packaging specifications for events, gifts, and external sales, significantly reducing on-site work time. It mitigates the risks of stockouts and excess inventory, improving turnover rates and gross profit. Implementation can start small and gradually scale, achieving short lead times and low risk through loosely coupled integration with existing core systems. It resolves issues of declining data integrity, information disconnection between the field and headquarters, and stagnation of inventory turnover through master centralization and standardization of operations.

• Sales Management

Order processing is completed in a short time. Inventory, shipping, and inquiries align naturally.

Do you have any of these concerns? - Too many order reception points Orders are scattered across various channels (Amazon, Rakuten, Yahoo!, own EC site, phone, fax, external sales, events), leading to double entry and missed orders. - Complex gift operations There are many conditions such as name consolidation, wrapping, inclusion, date specification, and partial delivery, which can cause shipping errors and returns. - Unable to keep up with processing during busy periods During peak seasons like summer and year-end gifts or events, the processing volume temporarily surges, leading to an increase in inquiries. - Heavy burden of system integration It is difficult to modify core systems, POS, and membership systems, often delaying departmental improvements. Solve it with E-ASPRO! - Introduce a small "order hub" that completes processes within departments No need for core system replacement. It is possible to start with minimal integration (CSV/API). - Streamline the "gap" from order to shipment on a single screen Standardize the flow from order integration, inventory allocation, to shipping and delivery instructions. Eliminate double entry. - Standardize gift operations with built-in functions Manage name consolidation, wrapping, inclusion, date specification, and partial delivery through settings. Reduce mistakes and returns. Start with the field of EC and external sales. E-ASPRO will streamline the "daily order routine" and deliver results in the shortest time possible.

• Sales Management

Purchase without carrying anything at the store. Delivery is completed with just one QR code.

# Are you facing any of these issues? - Struggling with delivery management on-site - Not reducing operations using analog (paper) - Unable to focus on customer service - Not able to retain customers - Not seeing an increase in customer visits - Unable to standardize operations during busy periods - Difficulties in handling handwritten invoices - Unable to promote digitalization and DX transformation - Spending too much time on inquiry responses - Unable to manage the entire process when exchanges or pickups occur # Solutions to these concerns for department stores! - Integrating "purchase → delivery → after-service" in the customer service area of department stores to balance the workload during busy periods and enhance customer satisfaction - Supporting various channels such as apps, PWAs, and LINE to reduce drop-off rates among seniors and inbound tourists # Features - Registering delivery requests on the spot via in-store QR codes - Customers can visualize delivery status on their smartphones - Centralized management of returns, pickups, and exchanges - Data integration with logistics centers and core systems (order management and inventory)

• Sales Management

The "awareness" during customer service can easily become data on the spot.

The "awareness" during customer service can easily become data on the spot. Smart Report Cloud is a cloud service that automatically structures simple input from just talking and taking photos in department store sales areas, instantly visualizing daily reports, customer service notes, initial responses to complaints, and out-of-stock information. Scene 1: Customer Service Record At the end of a customer interaction, simply input voice data on your smartphone. The AI recognizes the voice and records it as a customer service record in the database. Since the AI corrects typos and structures the text, you can easily register it during spare moments. Scene 2: Digitization of Handwritten Shipping Labels Handwritten shipping labels filled out by customers can be photographed with a smartphone, and the text can be recognized and converted into text data on the spot. This data can also be output as CSV, allowing for smooth integration with WMS. It reduces double entry and input errors, accelerating DX at the site. It supports voice input and photo attachments, making it easy for staff who are not IT-savvy to use. "Record smartly without stopping customer service" — simultaneously achieving improved customer experience and operational efficiency in department stores.

• Document and Data Management

Tohkei Densan will handle the call center reception duties for the department store.

To handle incoming calls from customers at the department store, Tokei Densan will act on your behalf. Based on our extensive past experience, we will provide the best proposals for our customers.

• PBX/IP phone

Tenant management, faster and simpler. J-RENT

J-RENT is a business platform that centralizes the necessary "contracts, billing, and payments" as well as "regular tasks and complaint handling" for managing department store tenants. Billing and payment reconciliation support FB and virtual accounts, streamlining monthly processing through automatic journal entry generation and integration with accounting systems. Regular tasks such as equipment inspections and cleaning can be managed from planning to performance and billing. Complaints are recorded from reception to correction, reporting, and statistics, with support for outputting reports. Construction can be managed comprehensively through estimates, orders, progress, and documentation. The interface is centered around lists, offering excellent searchability and enhancing the responsiveness of on-site operations. It is also possible to start implementation in a limited scope, such as events or specific floors, and gradually expand the application range.

• Sales Management

A completely private AI chatbot! Streamline your operations with a dedicated chatbot that allows you to safely and securely utilize confidential data! Promote DX!

# Do you have any of these concerns? - During busy seasons or events, the increase in new staff leads to delays in confirming packaging, delivery, and gift etiquette each time. This prevents immediate effectiveness on the floor and hinders customer service. - Documents are scattered across departments and stores, causing inconsistent responses even for the same questions. - Difficulty in handling inquiries about brand names, model numbers, and size specifications leads to customers being kept waiting. # What is Knowledge Navi? Knowledge Navi is a closed AI that safely aggregates the scattered knowledge of department stores, including in-house regulations, brand materials, FAQs, event guidelines, and packaging and delivery rules, transforming it into "the correct answer in three seconds when asked." By asking questions in natural language from anywhere—storefronts, call centers, external sales, or back offices—you receive immediate answers backed by evidence. Even newcomers can provide veteran-level service, achieving reduced response times, eliminating inconsistencies in guidance, and preventing complaints before they arise. With department-specific authority management and a terminology dictionary, it excels in brand names, model numbers, and gift etiquette, ensuring that operations continue smoothly even during busy seasons or events. Serving as a "second trainer" that supports both customer satisfaction and sales amidst labor shortages, it elevates the service quality of department stores to the next standard. Implementation is straightforward, requiring only the integration of existing data, and operations continue to evolve through log analysis that nurtures the FAQ.

• Data Search Software

Automate the digitization and verification of receipts required for managing the must-buy campaign with AI!

This is a cloud service that overwhelmingly streamlines the operations of must-buy campaigns (purchase proof type campaigns). It automatically analyzes receipt images uploaded by applicants using AI-OCR, instantly determining the target products, purchase stores, purchase dates, and more. It automatically checks the application conditions and sorts them into valid/invalid categories. This significantly reduces the manual work previously involved in receipt verification and handling discrepancies, minimizing the costs and labor involved in managing the administrative office. It is ideal for companies that operate must-buy campaigns or receipt submission campaigns, such as manufacturers, advertising agencies, and promotional outsourcing companies. It allows for one-stop management from application reception to review, lottery, and data output, while also complying with the Prize Display Law and personal information protection. By utilizing this service, why not smartly automate the cumbersome tasks of campaign administration and enhance the speed and reliability of your promotional measures?

• Internal Control and Operational Management

From exit predictions to 'preemptive recruitment,' transforming real estate rental management" | "Improving vacancy rates," "Shortening vacancy periods," "Real estate DX

【New Arrival】AI Vacancy Management System "Full House Planner" ◆ "Predict" Departures and "Prevent" Vacancies For real estate rental management companies, the biggest revenue loss is the vacancy period. Traditionally, recruitment would start only after a departure occurred, inevitably leading to vacancies. The Full House Planner utilizes AI-driven departure predictions to "detect vacancy risks in advance." Based on these results, it allows for recruiting new tenants before the current ones leave, enabling proactive recruitment. ◆ Value Provided by "Full House Planner" ✅ Departure Prediction: AI analyzes tenant data to predict departure timing and reasons. ✅ Visualization of Departure Reasons: Provides specific backgrounds such as "too small," "job transfer," and "advancement to higher education." ✅ Proactive Recruitment: Based on predictions, tenant recruitment begins before departures. ✅ Vacancy Management Proposals: Optimization of rent adjustments, renovations, and campaigns. ◆ Recommended for Customers Who: - Want to reduce and improve vacancy rates. - Aim to enhance proposals to property owners. Instead of responding to departures after they occur, predict them and prevent vacancies through proactive recruitment. This is the new standard in real estate rental management. → For demos or to request materials, please feel free to contact us using the form below.

• Business Intelligence and Data Analysis

Preserve records, just talk. Complete it with your smartphone, automatically organized by AI. Make on-site reporting tasks easier.

Daily inspections, repairs, and parts replacements... While you are busy working on-site, do you find yourself thinking, "I need to write a report later," and then putting it off? It is important to keep inspection records and maintenance histories, but many people express that creating these records takes time and prevents them from focusing on their primary tasks. The "Smart Report Cloud" is here to solve such on-site concerns. # What is Smart Report Cloud? Smart Report Cloud is a cloud service that automatically generates reports based on voice input from smartphones or email texts. No complicated operations are required; just speak and send. The AI understands the content and automatically structures and digitizes the maintenance records according to a pre-set format.

• Document and Data Management

A completely private AI chatbot! Streamline your operations with a dedicated chatbot for your company that can safely and securely utilize confidential data! Promote DX!

Knowledge Navi is a business support tool that instantly searches internal documents and data using AI, providing the necessary information right away. It helps reduce waste in operations by automating responses to common inquiries and suggesting sales strategies based on past data, thereby supporting increased productivity and sales. With this one tool, your business can change significantly. Why not pave the way for the future of your business with Knowledge Navi?

• Data Search Software

Significant labor-saving in mailroom operations! DX solution using AI-OCR! Digitization of received package labels → Automatic sorting → Email notification system.

1. Package sorting is completed with just a photo! [Recommended] For mailroom and general affairs personnel Just take a picture of the shipping label on the received package with your smartphone, and AI will recognize the recipient's name and automatically determine the person in charge. Reduce manual sorting time by up to 90%! 2. No need to confirm "Who is this package for?"! [Recommended] For hotels, hospitals, and real estate management companies In environments managing many packages, eliminate the hassle of searching for "who the package is for"! AI determines the responsible person and automatically sends email notifications. 3. Automatically manage receipt records to prevent loss and trouble! [Recommended] For administrators and DX promotion personnel Automatically save receipt status in the cloud. Keep a history of who received what and when, preventing package loss and handover mistakes!

• Internal Control and Operational Management

Reports, sharing, and responding to inquiries. Everything is handled by AI. On-site knowledge is naturally accumulated within the company as "usable information."

It is no longer an era of "writing" reports. Just by speaking into your smartphone, the report is complete. Information is accumulated, and AI instantly returns it as an "answer." Smart Report Cloud Plus brings this future to your business now. === Smart Report Cloud Plus is an AI-powered cloud service that supports everything from on-site reporting, recording, to inquiry responses in a seamless manner. The AI automatically converts voice reports into written, structured, and formatted text, allowing the report data to be utilized as searchable knowledge. It not only eliminates the hassle of inputting data but also establishes a system where internal information returns as "answers," simultaneously achieving improved operational efficiency, educational support, and faster inquiry responses. Information comes alive, circulates, and accumulates within the company. As a future information utilization infrastructure, it can be used across various industries.

• Data Search Software

Instantly search product knowledge, proposal talks, and FAQs! One knowledge navigator instead of 100 catalogs!

The "Smart Golf Navigation" for golf equipment stores is an AI chat system designed to instantly search and provide answers for product knowledge, proposal talks, and FAQs, serving as a sales and customer service support tool. With a wide range of products and various characteristics depending on the manufacturer or brand, the quality of guidance can vary significantly among sales staff in golf equipment sales. We solve issues such as personalized inquiries within the company and lack of knowledge on-site with just a smartphone. AI provides powerful support for on-site challenges. The key feature is a knowledge search environment that can be used instantly on smartphones. The insights of veterans are consolidated in the navigation system, enabling even newcomers to make proposals at the same level. By allowing store sales staff to instantly "answer" questions from visitors, trust is built, directly leading to increased sales. The accuracy of responses from the AI can be flexibly adjusted through prompt settings, allowing you to optimize its use according to your company's operational and customer service style. Additionally, our company handles everything from system implementation to maintenance consistently. Please feel free to contact us! Tel: 044-430-0743 Mail: seizo@toukei.co.jp Contact: Sano, Anzai

• Data Search Software

No need to input anymore. Just take a photo and the report is complete. Experience the new standard of "easy reporting" with SmartReport Cloud. Automate your reports.

Daily reports from the factory, made simpler. With Smart Report Cloud, complete work reports by just "speaking." In manufacturing sites, daily work reports are essential. However, many express concerns like "it's a hassle to write on paper," "I'm not good with PCs," or "I'm inputting reports even during overtime." Smart Report Cloud is an AI service that automatically creates daily reports just by speaking into a smartphone. Workers simply voice their daily tasks, and the AI understands the content, automatically generating a report in a standard format. It accurately extracts and structures necessary items such as work processes, start and end times, and any issues encountered. Benefits of implementation: - No input required. Just speak into your smartphone to complete the report. - Data is digitized on the spot, allowing for immediate sharing and accumulation. - Prevents reporting omissions and recording errors. - Enables real-time understanding of site conditions. Veteran workers and foreign staff alike can easily use its intuitive interface. The era of being overwhelmed by report input is over. 【Contact Information】 Tel: 044-430-0743 Mail: seizo@toukei.co.jp Contact: Sano, Anzai

• Document and Data Management

Change "inquire" in the factory to "ask AI." AI chatbot for business manuals, 'Knowledge Navi.'

On-site issues such as "I don't know how to operate this," "I can't find the manual," and "I can't proceed without asking a veteran"—these challenges are solved by Knowledge Navi. Knowledge Navi provides a system where you can simply upload equipment manuals, operation instructions, inspection procedures, and troubleshooting flows used in factories, allowing for instant responses via an AI chatbot. ◆ Benefits of Implementation Elimination of dependency on individuals: Accumulate the experience and know-how of veterans in AI, making it accessible to anyone. Reduction of training costs: Before reading paper manuals, AI explains the key points through dialogue. Improvement of response speed: Reduces the time spent searching for manuals to zero, accelerating on-site decision-making.

• Data Search Software

A hotel management tool that manages the lending and returning of linen and supplies through scanning, achieving both loss prevention and improved efficiency in inventory tasks.

The hotel equipment rental and return scanning record system records the rental and return status of items such as linens and amenities through scanning, achieving efficiency in equipment management and preventing loss. It supports Chameleon codes, RFID, barcodes, and QR codes, allowing for the selection of the optimal scanning method based on the nature and scale of the equipment. 【Supported Codes】Chameleon Code / RFID / Barcode / QR 【Features】 ■ Records rental and return history through scanning ■ Streamlines management of equipment location and inventory ■ Contributes to the prevention of loss and misdelivery ■ Supports centralized management across multiple locations and departments 【Supported Industries】Hospitality / Tourism / Leisure Facilities / Sports Facilities / Hospitals and Welfare Facilities / Event Industry, etc.

• others

The pinhole inspection for packaging engineering is fully automated, eliminating packaging defects based on certain quality standards. The judgment results and operational status can be managed via a monitor screen. - Quantitative management of quality standards for the pinhole inspection process - Ensuring the quality of the product's shelf life - Establishing evaluation criteria for the manufacturing process, achieving quantitative quality assurance - Slim and space-saving design that can be connected to existing production lines - Quick changeover for product variety switching can be handled in a short time by exchanging chambers - Fully domestically produced, allowing for rapid maintenance and troubleshooting - Example target works: pillow packaging, packaged rice (packaged cooked rice), etc. *Please consult us regarding the use of this product for pharmaceuticals.

Fukuda Co., Ltd. has been pursuing leak detection for 60 years and is committed to advancing the future of leak testing. 【 Supporting Various Leak Tests: Air Leak Test / Gas Leak Test (Hydrogen Gas, Helium Gas) 】 We develop, manufacture, and sell leak testing equipment to inspect airtightness and sealing properties. We will propose the appropriate testers and devices for each inspection target. 【 Target Industries and Examples of Inspection Targets 】 - Automotive Industry: Engines, FC components, valves and piping, various parts - Electronic Components Industry: Smartphones, keyless switches, various small sensors - Pharmaceuticals / Food / Cosmetics Industry: Bottle containers, syringes, vials, eye drop containers, pillow packaging, PTP packaging We will propose the most suitable leak testers for each industry. 【 ISO Certification 】JIS Q 9001:2015 (ISO 9001:2015)

Fukuda's new flagship model. - Masterless type (FLA-0200 series) - General type (FLA-0201 series) Two models of air leak testers. With the mastering correction function, high-precision measurements can be achieved in a short time. Please take a look at the catalog.

● This is a leak testing device for small electronic components that does not use fluorinated inert liquids (PFAS-free). ● There is no longer a need for unstable visual confirmation through liquid immersion testing. It adopts a quantitative testing method that allows for stable pressure leak testing. ● It is a tabletop leak testing device specifically for gross leaks, with accuracy equal to or greater than that of liquid immersion testing. ● The detectable range is approximately 1×10⁻² Pa·m³/s to 1×10⁻⁶ Pa·m³/s (varies depending on the target product). ● It is suitable for sealed structures ranging from a few millimeters to a maximum of 80 × 70 mm. Please feel free to contact us for more information!

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact on the base material. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.