Maintenance Operation DX Maintenance Business Improvement Support [Accompaniment Support Service]
Support that works alongside the field to create a system that produces results, rather than just relying on "effort" to achieve security.
The accompanying support service is a maintenance improvement support service designed to organize the challenges in equipment maintenance operations within the manufacturing industry, aiming to reduce unexpected failures and enhance productivity. A dedicated coordinator closely collaborates with the site, providing consistent support from understanding the current situation to implementing measures and measuring their effectiveness. This service addresses the concerns of on-site personnel and managers who are overwhelmed by daily troubleshooting, unable to conduct root cause analysis or improvements, and who do not see results or evaluations from implemented measures. By utilizing data and metrics, we transform maintenance activities from "person-dependent responses" to "reproducible systems." **Features:** - On-site support by dedicated coordinators - Comprehensive support from understanding the current situation to execution and effectiveness measurement - Visualization of maintenance activity results in numerical form - Support for shifting the perception of maintenance costs from "cost" to "investment"
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basic information
- Service Type: Consulting / Accompaniment Support Service - Main Service Components: 1. Current Situation Assessment (Maintenance Activity Diagnosis) - Issue extraction through interviews - Creation of diagnostic report from a third-party perspective 2. Implementation Support (Business Improvement Support) - Business process restructuring - Support for the introduction and utilization of IoT and systems - Support for the establishment of the SDCA cycle 3. Effect Measurement (Support for the Introduction of Maintenance Indicators) - Design of KGI/KPI/KAI - Visualization of indicators for management and operational levels - Support System: Dedicated Coordinator - Meeting Frequency: To be discussed separately
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Applications/Examples of results
【Examples of Use】 - Reform of maintenance operations aimed at reducing sudden failures - Visualization of maintenance activities and establishment of evaluation systems - Support for the establishment after the introduction of IoT and maintenance systems - Gradual transition to preventive maintenance and predictive maintenance 【Implementation Effects from the Administrator's Perspective】 - Ability to grasp true issues and formulate appropriate measures - Ability to quantify the effects of measures and explain them to management - Recognition of on-site efforts, leading to increased motivation - Establishment of continuous improvement activities that do not stop Transforming maintenance operations from "individual response" to "organizational strength." We support the creation of a maintenance system that continues to deliver results.
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Tack has numerous achievements in global system solutions with 21 overseas companies and 18 domestic companies as part of the Ibiden Group. ■Technical expertise cultivated within the Ibiden Group The Ibiden Group engages in a diverse range of manufacturing, including electronics, ceramics, and building materials. Our company was separated and became independent from the information systems department of Ibiden Corporation, contributing to the systematization of information necessary for the operation of group companies in manufacturing, sales, and accounting. We leverage the business know-how in system integration developed through this experience to provide high-quality systems and solutions. ■Supporting customers' global expansion Utilizing the experience and technology gained from system implementation and global network construction in the Ibiden Group's worldwide expansion, we support the deployment of solutions on a global scale. Additionally, we continue to challenge ourselves to deploy the know-how acquired on-site as cloud services to achieve rapid problem-solving. ◆Solutions eligible for IT implementation subsidies



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