Improving Customer Satisfaction through Noise Control Measures for Call Centers
Noise control sound-absorbing Plapearl
Reduce noise and improve customer satisfaction with clear sound.
In the call center industry, clear voice communication significantly affects customer satisfaction. Surrounding noise can make it difficult to hear the operator's voice, potentially leading to customer dissatisfaction. Additionally, it can hinder the operator's concentration and result in decreased operational efficiency. Our noise control products utilize lightweight plastic sheets called "Plaparl" to address these issues. 【Usage Scenarios】 - Inside call center booths - Telephone response areas - Break spaces 【Benefits of Implementation】 - Achieves smooth communication with customers through clear voice - Increases operational efficiency by enhancing operator concentration - Improves customer satisfaction and corporate image
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basic information
【Features】 - Lightweight and easy to install - Custom-made options available for installation in various locations - Sound-absorbing effect reduces surrounding noise - Diverse lineup to meet various needs - Flexible design that utilizes the properties of Plaparl 【Our Strengths】 Kawakami Sangyo Co., Ltd. provides optimal noise control solutions tailored to customer needs with years of experience and technology. Leveraging the know-how gained as a packaging material manufacturer, we offer high-quality products and services.
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Applications/Examples of results
【Applications and Examples of Achievements】 ■ Echo Sound Control Conference rooms, reception rooms, offices, live studios ■ Machinery Noise Control Noise reduction for compressors, noise reduction for blowers, noise control for inspection machines, noise reduction for generators *For more details, please refer to the catalog or feel free to contact us.
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Company information
Kawakami Sangyo Co., Ltd. is a manufacturer of packaging materials centered on the production and sale of bubble sheet "Puchi Puchi(R)." Since its founding in 1968, it has continued to provide products that support safe and efficient logistics. In addition to using over 90% recycled materials in Puchi Puchi (average across all factories for the fiscal year 2023), the company is also focusing on the use of biodegradable and biomass materials, leading the industry as a top manufacturer. Moreover, in addition to bubble sheet, it is committed to developing environmentally friendly products such as plastic cardboard "Eko Real Board" and "Plapaal" that utilize recycled materials. The company also supports the introduction of automatic packaging machines like "Puchi Packer," aiding in the efficiency of on-site operations. In addition to packaging, it has developed and sold the cute "Heart Grain Puchi Puchi," catering to a wide range of fields including art and gifts. In 2021, to aim for zero plastic waste, the company officially launched the "Puchi Puchi Recycling Project," working on plastic recycling and contributing to the realization of a comfortable and sustainable society. Not limited to packaging materials, it sells various products such as partitions, plastic beds, and storage batteries.
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