Remote customer service and guidance made possible! New service "Smart at reception OneTouch"
Are you facing these challenges in your reception operations? - Rising labor costs make it difficult to allocate sufficient staff to stores or facilities. - You want to assign specialized staff to the sales floor, but there is a shortage of personnel. - You want to extend reception hours, but hiring is lagging behind. - The reception area is far from the work location, making movement cumbersome. - Implementing a specialized reception system requires setting up lines, which is cumbersome. - You want to introduce a remote customer service and guidance system in-house. To address these challenges, M-SOLUTIONS Inc. has released a new service, the cloud-based reception system "Smart at reception," utilizing iPads. This will streamline reception and customer service operations, alleviating issues related to labor shortages and costs. If you are interested, please check it out. *You can view detailed content on the blog through the related link. For more information, feel free to contact us.
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*You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.*
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Our company, founded in 2000 as part of the SoftBank Group, is a software development firm specializing in system integration, product development, and public sector solutions. As a pioneer in kintone-based development, we provide a wide range of system solutions tailored to our clients’ needs. Our iPad-based reception system, “Smart at reception,” has been widely adopted by major enterprises. It has earned an average user rating of 4.2 or higher on ITreview, a leading IT and SaaS comparison platform, and has continuously received the ITreview Grid Award for its outstanding performance and customer satisfaction. In the kintone domain, we have completed over 1,400 system implementations and were honored with the CYBOZU AWARD for three consecutive years in the SI category. In addition, we received the Sales Advisor of the Year Award in 2020, reflecting our strong technical expertise and commitment to customer success.



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