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  6. Improving operational efficiency and reducing costs with General Affairs DX! Key practical points to know.

Improving operational efficiency and reducing costs with General Affairs DX! Key practical points to know.

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last updated:Mar 25, 2026

M-SOLUTIONS
M-SOLUTIONS
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Explanation of the definition of General Affairs DX and the reasons it is gaining attention against the backdrop of the spread of telework and work style reforms!

Are you feeling that the operations of the general affairs department are inefficient and reaching their limits? Do you not know where to start with DX (digital transformation)?" There are many inefficiencies lurking in general affairs operations, such as paper documents, personalized tasks, and unexpected responses. Against the backdrop of work style reforms and the promotion of telework, general affairs DX is gaining attention as a movement to fundamentally review these issues. This article systematically explains the definition of general affairs DX, reasons for its growing attention, steps for implementation, introduction of specific tools, and actual case studies. It also covers practical points, including tips for successful implementation, methods for internal penetration, and continuous improvement techniques. By reading this article, you should be able to clarify what your company needs to work on and take the first step towards concrete actions. *For more details about the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.

    Entrance and exit control system
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Improving operational efficiency and reducing costs with General Affairs DX! Key practical points to know.

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iPad Reception System "Smart at Reception"

iPad Reception System "Smart at Reception"

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Our company, founded in 2000 as part of the SoftBank Group, is a software development firm specializing in system integration, product development, and public sector solutions. As a pioneer in kintone-based development, we provide a wide range of system solutions tailored to our clients’ needs. Our iPad-based reception system, “Smart at reception,” has been widely adopted by major enterprises. It has earned an average user rating of 4.2 or higher on ITreview, a leading IT and SaaS comparison platform, and has continuously received the ITreview Grid Award for its outstanding performance and customer satisfaction. In the kintone domain, we have completed over 1,400 system implementations and were honored with the CYBOZU AWARD for three consecutive years in the SI category. In addition, we received the Sales Advisor of the Year Award in 2020, reflecting our strong technical expertise and commitment to customer success.

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