Agency Services Product List and Ranking from 161 Manufacturers, Suppliers and Companies | IPROS GMS

固定電話番号がレンタルできる小規模コールセンター

電話代行サービスとは？／小規模コールセンター

電話代行サービスを上手く使ってメリット豊富に／小規模コールセンター

電話代行サービスとは、自社の代表電話を代行会社へ転送して代わりに受電対応をしてもらうサービスです。 転送設定は自社内、もしくは事前設定で出先からリモートでも行えるため、 1日の営業時間のうちで短時間の利用をするも良し、1日中利用するも良しです。 ＜利用例＞ ・外出中（オフィス不在時）のみ利用する ・商談中、来客対応中、他の電話対応中のみ利用する ・担当者が休みの日のみ利用する ・繁忙期の数か月間のみ利用する ・内勤スタッフの採用が決まるまで利用する ・人手不足なので毎日利用する ・作業に集中したいので毎日利用する ・電話対応が苦手なので毎日利用する しかし、電話代行サービスを導入するにあたり、注意点もありいます。 自社にあった電話代行サービス会社でなければ、メリットよりもデメリットが上回ってしまいます。 自社にあった電話代行サービスの見つけ方は、ぜひ関連リンクをご覧ください。

スタートアップ企業が利用する電話代行サービス／小規模コールセンタ

スタートアップ企業にメリットが大きい電話代行サービス・小規模コールセンター

日本政府が2022年に発表した「スタートアップ育成５か年計画」も後押してか、日本における起業数は増加傾向です。 しかし急成長を見せるスタートアップ企業では、忙しさから人材不足や顧客対応がままならないなどの課題もあります。 そんなスタートアップ企業には、電話代行サービス／小規模コールセンターがおすすめです。 ＜電話代行サービスを利用するメリット＞ ・受電対応をしなくて良いのでコア業務に集中できる ・顧客対応の時間が減るため人材不足でも仕事が回る ・勧誘電話や迷惑電話の対応がゼロになる ・プロのオペレーターが対応するので高い応対品質が保てる ※詳しくは是非、関連リンクをご覧ください。

Small-scale call center/telephone agency services for solving the challenges of specialized trading companies.

Creating an environment where talented individuals can focus on their work. Telephone answering service and small call center.

In specialized trading companies, in addition to extensive knowledge, the ability to grasp trends and high analytical skills are required. However, even highly skilled personnel may not be able to fully demonstrate their abilities due to being busy. For example, do you face challenges like the following? - Spending too much time on phone calls, leaving insufficient time for other tasks - Receiving phone calls precisely when you want to concentrate - Wanting to work more efficiently without lowering customer satisfaction - Having to take on additional tasks due to a shortage of staff - Limited staff who can speak English, placing a heavy burden on some employees For such concerns, we recommend using telephone answering services or small call centers. **Benefits of using a telephone answering service:** - Time spent on answering calls can be redirected to other tasks - No phone calls ringing in the office allows for concentration on core business - Prioritization of work can be based on the nature of call reports - High-quality operators can improve customer satisfaction - Messages can be taken in English, reducing the burden on employees (if the telephone answering service supports English) *For more details, please check the related links.*

「従業員の電話対応が悪い」と言われたら、まずは電話代行サービス

電話対応のイメージの悪さは委託で回復できる！／電話代行サービス・小規模コールセンター

取引先や顧客から、従業員の電話対応について苦言を呈されたことはありませんか。 直接的なクレームはなくとも、悪気なく印象の悪い電話応対を続けていると、 取引先や顧客は徐々に減少していくでしょう。 【印象の悪い電話対応例】 ・声が小さすぎる、早口すぎる ・相槌を打たない ・「あー…」や「えーっと…」等が多すぎる ・「は？」や「え？」などの聞き返しを行う ・イライラした口調、平坦な口調、威圧的な口調 ・相手が話している途中で話し出す など。 上記の電話応対に当てはまる場合は、応対品質の高さに自信のある電話代行サービスや小規模コールセンターの導入をおすすめします。 従業員へ電話応対の教育や研修を行うよりも、はるかに早くて低コストで応対品質の向上を実現できます。 【導入のメリット】 ・電話応対のプロが対応するため、取引先や顧客へ好印象を与える ・電話応対の良さから、企業自体のブランドイメージも良くなる ・受電対応に割いていた時間を従業員の教育にあてられる ・電話応対が苦手な従業員は、受電対応のストレスから開放される ※詳しくは是非、関連リンクをご覧ください。

「必要な電話にだけ出る」が出来る！電話代行サービス

社名や用件、状況で内線を受けるか決める。柔軟な取次ぎは「応答後転送サービス」

業務に集中している時や忙しいタイミングに事務所の電話が鳴ると、ポジティブな気持ちになれないことはよくある話です。 そして気持ちを奮い立たせて受電したにも関わらず、「勧誘電話」「購入意志の無いちょっと聞きたいだけの問い合わせ」「間違い電話」だった時、おそらく多くの人が苛立ちを覚えるのではないでしょうか。 ・書類作業に集中している時でも、顧客や取引先からの電話なら受けたい ・受電するかどうか、相手や用件によって決めたい ・受電するかどうか、自分のタイミングで決めたい このような気持ちが少しでもある事業主の方には、柔軟な対応ができる「応答後転送サービス付き電話代行サービス」の導入をオススメします。 柔軟な対応ができる電話代行サービスの【導入メリット】 ・営業電話や間違い電話に対応しなくて良くなるため、無駄な時間が省ける ・スケジュールに合わせて必要な電話のみ受電できるため、精神的に安定できる ・状況や用件に合わせて受電の可否を決められるため、効率的に仕事ができる ・電話のプロが柔軟に対応するため、顧客満足度は下がらない

「教育時間の確保ができない」を解決／電話代行サービス

従業員を教育する時間が無いのはなぜ？解決の糸口は「電話代行サービス」

長期的に見れば、従業員への十分な時間をかけた教育を行うことは、企業のブランドイメージを高めることに繋がります。 しかし、中小企業ではコストや人手の問題で、新たに従業員が入っても教育時間の確保が難しいことが多々あります。 ・日々の業務に追われて教育する暇がない ・自分の仕事で精一杯／気持ちの余裕がない ・人手不足だから教育できなくても仕方がない でも、「本当はちゃんと教育したほうがいいことはわかっている」という方は、 電話代行サービスの導入をおすすめします。 【電話代行サービスの導入メリット】 ・受電業務担当者の負担が軽減するため、気持ちの余裕ができる →教育のためのマニュアル作成など可能に ・受電報告を見て仕事の優先順位を決められるため、隙間時間が生まれる ・受電で強制的に手をとめられることがないため、効率的な仕事ができる →１日１０分でも教育時間へあてられる つまり、「受電対応に割かれていた人手と時間を教育にあてられる」ことができます。

[Sakura Case Study] Aisin Corporation

The number of orders has tripled since last year! We are now able to select high-quality leads for visits, significantly improving sales efficiency.

We would like to introduce a case study of the "Inside Sales Outsourcing" service provided by our company, implemented at Aisin Co., Ltd., which operates in the manufacturing industry. The company considered how to identify innovators in the fast-paced beauty industry who would be interested in new technologies, leading them to explore our service. As a result of the implementation, they reported, "Our sales efficiency has overwhelmingly increased. We are now able to visit only high-quality leads who have shown a certain level of interest and agreed to appointments, allowing us to target our sales efforts precisely." 【Case Overview】 ■Challenges and Background - Lack of sales resources for the launch of the new business "AIR" - Insufficient knowledge and experience regarding the market for the new business ■Objectives of Implementation - Increase touchpoints with leads - Gather market marketing information - Strengthen sales effectiveness *For more details, please refer to the related links or feel free to contact us.

[Sakura Implementation Case] Cloudio Inc.

Meeting inside sales led to the realization of a new business, achieving a target attainment rate of 150% in the first year of implementation!

To Claudio Inc., which engages in software development and consulting, we would like to introduce a case study of our "Inside Sales Outsourcing" service that we provide. The company primarily focused on consulting, but with inside sales in mind, they embarked on product development and implemented our service. As a result of the implementation, we received feedback stating, "By being able to discuss questions from customers, we were able to organize market needs and incorporate them into our products." [Case Overview] ■ Challenges and Background - Although there was a concept for product development, it was on hold due to a lack of sales know-how. - The environment changed drastically due to the COVID-19 pandemic, and it was time to take the next step. ■ Objectives of Implementation - Acquisition of high-quality lead customers - Resolution of resource shortages related to sales - Product development reflecting customer feedback *For more details, please refer to the related links or feel free to contact us.

Don't lose to the big players! Utilizing patents to protect ideas and trademarks to safeguard brands.

To protect your ideas from large corporations, a patent and trademark intellectual property strategy is essential. Contact us now.

Our firm is a patent office that acts as an agent for procedures related to intellectual property rights such as patents, utility models, designs, and trademarks. We believe we can assist you in protecting your company's innovative product inventions (patents), ideas (utility models), product designs (designs), and brands (trademarks). In May 2024, we will release a co-authored book titled "Perfect Guide to Legal, Tax, and Labor Issues for Startups: From Intellectual Property Strategy to IPO Preparation," and we are actively engaged in supporting startups. 【Free 30-Minute Initial Consultation Available】Our patent attorneys will assist you. We can accommodate your preferred method of communication, whether by phone, email, web conference, or in-person meetings (within Chuo Ward). ✓ Considering a trademark or patent application for the first time ✓ In the early stages of a startup ✓ Looking to reassess patent strategies as the company progresses ✓ Have a clear invention to protect with a patent, but the patent strategy is vague Please apply for a free consultation using the link below!

Scientific and Technical Literature Search and Paper Retrieval Service

We provide a low-cost service for searching domestic and international scientific and technical literature using free literature databases.

Recently, the search functions and accuracy of free literature databases (DB) have improved. An experienced professional with over 30 years in searching scientific and technical literature will conduct searches for domestic and international scientific and technical literature using free literature DBs at a low cost. The search results will be provided in PDF format (with links to detailed information). 1) Literature DBs used: Japanese DB: J-GLOBAL Overseas DB: Google Scholar If the language of the literature is not a concern, it is generally recommended to use a combined search of the two DBs mentioned above. 2) Search agency fees: J-GLOBAL search: 6,000 yen per theme Google Scholar search: 9,000 yen per theme Combined search of the two DBs: 12,000 yen per theme

中古建設機械　オークション落札代行サービス

プロフェッショナルが見極め落札します！

いままで、弘英産業株式会社取引先企業のみに行っておりました建機などのオークション落札代行サービスを一般の企業様にも気軽にご利用いただけるようサービスを一新いたしました。 【特徴】 ○初めての方でも安心 ○お申し込みから、現車確認、名義変更まで充実したトータルサポート 詳しくはお問い合わせ、またはカタログをダウンロードしてください。

Catalog shipping

We will ship catalogs, direct mail, newsletters, and samples cheaply and reliably.

By leveraging our experience and know-how since our establishment in 1973, we can significantly reduce overall costs by lowering the postage, which is the highest expense in DM (direct mail) shipping. The mailing system has recently become more complex, including advertising mail, Yu-Mail, third-class mail, mail delivery services, Yu-Mail bulk discounts, town mail, special discounts for advertising mail, special special discounts, postal code division discounts, barcode discounts, originating office discounts, and special discounts within postal districts. Additionally, non-postal mail services like Yamato mail also have varying unit prices depending on the frequency and volume of shipments. We carefully evaluate this information to select the most appropriate and cost-effective shipping method for the items being sent.

Exhibition invitation and ticket dispatch service

We will reliably and affordably handle the shipping of exhibition invitation DM and admission tickets.

We will accept one direct mail invitation for the exhibition. Please send the envelope and contents to our company via courier. Please prepare the address data as an Excel or text file and attach it to the email. Printed address labels are also acceptable. Address label creation, label application, insertion, and mailing will cost 10,000 yen plus 80 yen per piece.

【ご依頼例：部品メーカー様】環境報告作成代行サービス

IMDSの添削、代行作成および相談事のサポートのご依頼例をご紹介！

当社が行っている環境報告作成代行サービス（年間ご契約サービス）の ご依頼例をご紹介いたします。 部品メーカー様より、IMDSの添削、代行作成および相談事のサポートの ご依頼をいただきました。 メールでの質問回答、IMDSへログインしてデータのチェック修正等を 行っております。当社データベースEnMaへの入力も行っておりますので、 お客様はEnMaで新製品情報をご覧になれます。 環境報告に関する業務は気軽に聞ける相手がいない場合が多く、 当社がそこを担っていることで心理的な負担が減ったと喜んでいただいております。 【ご依頼例】 ■部品メーカー様 ■IMDSの添削、代行作成および相談事のサポート ※詳しくはPDF資料をご覧いただくか、お気軽にお問い合わせ下さい。

Repair agency and business agency services (experience with LCD TV circuit board manufacturers)

OEM, trusted and proven, offers innovative services in the repair and analysis of LCD TV circuit boards.

OEM Corporation is a company with a wide range of achievements in various services such as repair agency, business agency, and kitting. In particular, the services provided to LCD TV circuit board manufacturers have gained high trust. In the analysis, repair, and refurbishment of LCD TV circuit boards, OEM boasts excellent performance. They conduct approximately 5,000 operations per month, including phenomenon confirmation, identification of defective areas, solder corrections, component replacements, BGA rework, countermeasures, and functional testing. Additionally, they have a thorough support system in place for reception processing through a customer management system, checking repair history, and issuing repair reports. Furthermore, they have approximately 5,000 monthly achievements in confirming the consistency of deposited items and delivery destinations using a two-dimensional barcode system developed in-house, as well as visual inspections, packaging, shipping, and completion processing in the customer management system. OEM has built trust with its customers in the LCD TV circuit board manufacturing industry through reliable technical skills and smooth processes. By providing innovative and high-quality services and accurately responding to customer requests, they are solidifying their position in the industry. *For more details, please refer to the PDF document or feel free to contact us.*

Repair and business outsourcing services (with experience in kitting outsourcing)

Reliable technology and speedy service supported by OEM Corporation for manufacturers of LCD TVs and refrigerator circuit boards.

OEM Corporation boasts a wealth of experience in repair services, business outsourcing, and various kitting operations. In particular, we have a consistent monthly record of approximately 200 cases in the inspection of circuit boards for LCD televisions, air conditioners, microwave ovens, and refrigerators, covering the entire process from acceptance to shipping. Based on trust and quality, our company provides advanced technology and efficient services targeted at circuit board manufacturers of LCD televisions, air conditioners, microwave ovens, and refrigerators. We demonstrate our expertise in all processes, including inspection, invoice processing, packaging, and shipping, thereby building trust with our customers. OEM Corporation promises to respond flexibly to our customers' needs and deliver high-quality and prompt services. With our services backed by trust and proven results, we will support your business together with you. *For more details, please refer to the PDF document or feel free to contact us.

Repair agency and business agency services (experience with commercial monitors and cash registers)

The repair service provided by OEM, known for its trust and track record. We build customer trust with reliable technology for commercial monitors and registers.

OEM Corporation has a wealth of experience in repair services, business outsourcing, and various types of kitting. We have gained high trust, especially in the rebuild of commercial large LCD monitors and registers. In our rebuild operations for commercial large LCD monitors and registers, we provide reliable technology and prompt responses through the following steps: 1. Phenomenon Confirmation: We accurately identify the cause of the problem based on customer reports. 2. Disassembly and Assembly: Experienced technicians securely disassemble the equipment and carry out repairs. 3. Faulty Part Identification: Utilizing specialized knowledge, we reliably identify faulty parts and work on repairs. 4. Parts Replacement: Necessary parts are replaced with high quality and speed. 5. Operational Testing: Equipment that has been repaired undergoes strict operational testing before being returned to the customer. Furthermore, we take pride in our monthly operational performance of approximately 30 units and also offer the following ancillary services: - Ancillary Services - Customer management system reception processing, repair history verification - Warranty status confirmation, estimate creation - Internal inquiry response - Issuance of repair content reports - Packaging, shipping, and completion processing in the customer management system *For more details, please refer to the PDF document or feel free to contact us.

Repair agency and business agency services (with experience in manufacturer kitting)

Would you like to pursue peace of mind and efficiency with the high-quality repairs and business support provided by OEM?

Our company, OEM Co., Ltd., provides a wide range of kitting services, primarily focusing on repair and business outsourcing. We support products from various manufacturers, including registers, large commercial LCD monitors, air purifiers, automatic temperature measurement system devices, and UTM. Our key selling points are our extensive track record in repair outsourcing, business outsourcing, and kitting. In our call center operations, we excel in inbound technical support, responding quickly to inquiries regarding usage support and repair requests. We also handle complaint resolutions and coordinate with the repair department, providing monthly performance reports to customers and suggesting improvements to business schemes. Additionally, we offer comprehensive support, including the production of product operation explanation videos for customers and the design of store name logos for register receipts. We have approximately 2,000 cases handled monthly, including the shipping of delivery SD cards. OEM is a reliable and flexible partner, contributing to the success of our customers' businesses. *For more details, please refer to the PDF document or feel free to contact us.*

Repair agency and business agency services (with experience in outbound calls)

An effective approach for outbound calls! Would you like to accelerate your business with OEM's track record?

OEM Corporation boasts a wealth of experience in repair services, business outsourcing, and various types of kitting. In particular, we focus on outbound calls, providing effective services for businesses. In our call center operations—specifically outbound services—we support everything from creating talk scripts to making calls, conducting interviews, visits, estimates, sending materials, submitting reports, and holding monthly regular meetings, centering on calibration sales. We have approximately 100 achievements per month. Additionally, in our outbound operations aimed at promoting health food sales to dormant customers of companies, we achieve around 1,000 to 3,000 results per month through calls, interviews, and approaches. *For more details, please refer to the PDF materials or feel free to contact us.

Repair and business agency services (with experience in alcohol detectors)

A partner for alcohol detectors supported by reliable technology and experience. Leave repairs and kitting to us!

OEM Corporation boasts a wealth of experience in repair services, business outsourcing, and various kitting processes. In particular, our repair services for alcohol detectors provided to manufacturers and users have an excellent track record in reliability and quality. The repair work for our alcohol detectors is carried out through the following process. It begins with acceptance, followed by disassembly and reassembly, replacement of consumable parts such as sensors, and soldering work, all of which involve precise technical skills. Additionally, throughout the entire process, including operational testing, firmware upgrades, and delivery, OEM maintains high reliability. We have approximately 1,000 to 2,000 alcohol detector repairs each month, accurately responding to our customers' needs. With a motto of quality improvement and prompt response, the repair and business outsourcing services provided by OEM support our customers' businesses while ensuring the accurate operation of alcohol detectors. *For more details, please refer to the PDF document or feel free to contact us.

Repair agency and business agency services (proven track record in POS repair agency)

Leave POS troubles and version upgrades to us! With our trusted track record, we strongly support two major food companies.

OEM Corporation boasts a high level of achievement in repair and business outsourcing, as well as various types of kitting. In particular, we have built a solid track record in the installation, replacement, and upgrade of POS systems for two major food companies. In the POS operations for these large food companies, we carry out the following steps quickly and reliably. First, we conduct on-site visits to handle everything from POS installation to configuration and operational checks, ensuring smooth collaboration with the deployment center. Furthermore, we provide consistent support all the way through the removal of old models and the handover of stores. Notably, in the fiscal year 2023, we have successfully supported 230 stores. This reflects our customers' trust and satisfaction, demonstrating the crucial role that OEM's advanced technology and speedy service play. By choosing OEM, large food companies can obtain professional support for POS troubles and upgrades. Trustworthy and proven, OEM Corporation is committed to reliably backing up our customers' businesses. *For more details, please refer to the PDF document or feel free to contact us.*

[Case Study] Biz Station Inc. / More Cost-Effective than Injection Molding

We had a candid conversation with Mr. Yaguchi from Biz Station Inc., who regularly utilizes the DMM.make 3D printing service.

This time, I was surprised to learn that you have utilized 3D printing to this extent during our interview, but I also recognized once again that there are challenges, such as cost issues, that need to be addressed for more people to take advantage of it. As a company, we would like to work on improving these cost-related challenges. If you have any questions or requests regarding the introduction of 3D printers, please feel free to contact us. ■ Use Cases We are utilizing 3D CAD data for a wide range of applications, including extrusion molding, casting, machining, and as alternative methods for injection molding, molds, and formwork, as well as for molding small parts of IoT products and finished goods.

[Case Study of Corporate Implementation] Abundant operational experience with 3D printers up to the final product.

Insoles with complex shapes that could not have been created without craftsmen and engineers, in order to solve product development challenges.

We spoke with Mr. Yamakawa from Japan Healthcare Co., Ltd., which sells custom-made insoles produced by a 3D printer using the country's first smartphone! Insoles with complex shapes that could not have been created without artisans or engineers have been developed, and we consulted DMM.make to solve the challenges in product development. ■ Use Cases We are utilizing 3D CAD data for a wide range of applications, including extrusion molding, casting, machining, and as alternative methods for injection molding, molds, and formwork, as well as for molding small parts of IoT products and finished goods.

[Case Study] Using a 3D printer to iterate prototypes and create the final product.

During the prototyping stage, we used a 3D printer to verify the shape and strength while fabricating the final product with PA12 material.

We spoke with Mr. Kishi, the representative director of Kishitec Co., Ltd., which has been specializing in mechanical design using 3D CAD since its establishment. They are capable of creating 3D data from clay models and similar shapes, as well as reverse engineering, and they produce high-precision models, jigs, measuring instruments, and industrial products from 3D data. They consulted DMM.make for manufacturing using Jet Fusion during the prototyping stage of bicycle accessories. ■ Use Cases 3D CAD data is utilized for a wide range of applications, including as alternative methods for extrusion molding, casting, machining, injection molding, molds, and formwork, as well as for molding small parts of IoT products and finished goods.

Accounting outsourcing service

Seriously supporting the improvement of sales and profit margins for small and medium-sized enterprises!

We offer "Accounting Outsourcing Services" for small and medium-sized enterprises and small businesses. By utilizing IT, we can achieve a significant reduction in business hours compared to manual work. We support our clients by reducing accounting tasks, allowing them to focus on their core business. 【Features】 ■ Proposing improvements to accounting operations through thorough hearings ■ Utilizing IT for shorter time than manual work ■ Utilizing IT for greater accuracy than manual work ■ Quick visualization of cash flow *For more details, please download the PDF or feel free to contact us.

Bookkeeping service

Just send us the receipt and invoice by mail! We will handle the tedious bookkeeping tasks for you.

Our company offers bookkeeping services provided by accounting professionals. All you need to prepare are documents such as receipts and records of sales and purchase amounts. Our accounting experts will accurately handle the tedious bookkeeping tasks for you. Please feel free to contact us if you have any requests. 【Benefits of the Service】 ■ You can focus on your business with peace of mind ■ It's easy; just send the necessary documents ■ Achieve cost reduction at a low price ■ High quality, reliable, convenient, and certain ■ With the "Urgent Option," we can accommodate early delivery *For more details, please download the PDF or contact us.

Payroll calculation and year-end adjustment outsourcing service

A professional in accounting and payroll will handle your tasks!

We provide high-quality payroll and year-end adjustment outsourcing services at a reasonable price. Every month, all you need to do is entrust us with your "attendance records or their data." This allows you to allocate the time and effort previously spent on payroll processing to other tasks. Please feel free to contact us if you have any requests. 【Benefits of the Service】 ■ Significantly reduces the burden of payroll processing ■ Double-checking by a team of multiple personnel ■ Peace of mind even if the responsible person is on leave or has resigned ■ Confidentiality maintained without employees knowing the details of their salaries *For more details, please download the PDF or contact us.

What are the service details of translation agencies, recommended providers, and key points for making a request?

Corresponding to various specialized fields! Introducing the features and points of our translation agency services in a column.

As globalization progresses, the opportunities to use foreign languages in trade and business scenes are increasing. When it is necessary to translate specifications or contracts written in Japanese into a foreign language, translation agency services are convenient. What are the benefits of using translation agency services? In this column, we explain what translation agency services are, how to choose a translation agency, and key points when making a request. *For detailed content of the column, please refer to the related links. *For more information, please refer to the PDF materials or feel free to contact us.

Cosmetic import agency service

A reliable cosmetics import agency service made possible by a cosmetics OEM company!

We provide "cosmetic import agency" services that offer total support for the complex procedures involved in the importation and obtaining of permits for cosmetics regulated by the Pharmaceutical Affairs Law, including ingredient labeling, approval applications for each item, and actual measurement data demonstrating efficacy and safety. Additionally, we have partnerships with multiple companies and have a proven track record of handling products that other agencies have declined to assist with. Please feel free to consult us if you have any requests. 【Track Record of Cosmetic Import Agency】 ■ Cleansers ■ Facial Wash ■ Soap ■ Toner ■ Emulsion, etc. * For more details, please download the PDF or feel free to contact us.