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Management System Product List

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[Basic Knowledge Material] Customer Management Tool for the Maintenance and Support Department

[Basic Knowledge Material] Customer Management Tool for the Maintenance and Support Department

Achieving business reform! Introduction of tools that consolidate information and lead to improved operational efficiency.

This document introduces "e-Sales Manager," a tool provided by Softbrain that aggregates information related to customers and equipment to enhance operational efficiency. It includes detailed information on the "main functions required for a maintenance department's business management system" and "provision environment." Having researched Japan's business style for over 20 years as a domestic vendor, Softbrain has achieved user-friendliness and a robust support system, earning the support of numerous companies. [Contents] ■ About Softbrain ■ About e-Sales Manager ■ Issues to be addressed and proposals from Softbrain ■ Provision environment *For more details, please refer to the PDF document or feel free to contact us.

  • Server monitoring and network management tools

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Medical Device Manufacturer DX Success Case

Medical Device Manufacturer DX Success Case

Assess the sales capabilities of distributors based on delivery performance for each medical facility! Improve productivity through information centralization!

We will introduce a case study on building a sales mechanism when implementing "e-Sales Manager Remix" for medical device manufacturers. It is possible to pick up distributors with a high future delivery forecast through measures such as competitive replacements and promote effective sales strategies. Additionally, by incorporating the company's shipping performance from the core system and the shipping performance obtained from distributors by sales representatives, we can automatically aggregate sales performance by distributor, reducing effort. [Benefits of Utilizing e-Sales Manager] ■ Targeting based on distributor sales performance and potential ■ Ledger management aimed at medium- to long-term customer acquisition ■ Internal departmental collaboration ■ Distributor evaluation based on transaction performance *For more details, please refer to the PDF document or feel free to contact us.

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Do you know? The mechanism by which food machinery manufacturers achieve results.

Do you know? The mechanism by which food machinery manufacturers achieve results.

Streamlining budget management and strengthening management! Creating proactive projects through key stakeholder engagement!

We will introduce a case study on building a sales mechanism when implementing "e-Sales Manager Remix" for a food machinery manufacturer. It is possible to concentrate activities on prospects with significant growth potential and maximize results. Information on the timing of customer machine replacements is consolidated in the customer strategy ledger, clarifying the targets for outreach. Additionally, the combination of sales information and social media promotes collaboration with other departments based on factual information. 【Benefits of Utilizing e-Sales Manager】 ■ Targeting existing customers ■ Creating proactive opportunities through key contact points ■ Collaboration between internal departments ■ Streamlining performance management and strengthening management *For more details, please refer to the PDF document or feel free to contact us.

  • Server monitoring and network management tools

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[Basic Knowledge Material] ChatGPT as an AI Partner

[Basic Knowledge Material] ChatGPT as an AI Partner

Tools and techniques to maximize sales results! A service that can generate responses.

In this document, we provide a clear introduction to ChatGPT, categorized by its uses, scenarios, and benefits. We include the general perception of AI, practical considerations, and points to note when using it for sales, along with practical examples of sales applications. We also provide a detailed explanation of the customer management and sales support system "e-Sales Manager." We encourage you to read it. [Contents (partial)] ■ What is Softbrain? ■ What is ChatGPT? ■ Is ChatGPT useful in sales activities? ■ General perceptions of AI and practical considerations ■ Principles of using ChatGPT for sales *For more details, please download the PDF or feel free to contact us.

  • Management Skills Seminar
  • EAI/ETL/WEB application server

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Thorough comparison of 16 recommended sales management and sales control systems!

Thorough comparison of 16 recommended sales management and sales control systems!

Reducing the burden of business operations! A comparison and explanation of 16 recommended sales management systems from various perspectives in a column.

The introduction of sales management systems and sales control systems leads to a reduction in the burden of operations and effective utilization of sales management and data. This time, we will compare and explain 16 recommended sales management systems from various perspectives. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.*

  • SFA/Sales Support System

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Sales cannot be earned by just using your feet.

Sales cannot be earned by just using your feet.

Contact with customers is essential! The amount of contact leads to the number of customers and is reflected in sales.

"Sales are earned on foot," is something that every salesperson has probably heard at least once. This statement itself is not incorrect. In order to find more customers and to develop those relationships, contact with customers is essential. The quantity of contact leads to the number of customers and is reflected in sales. The essence of "earning on foot" is that we should increase the amount of contact. Traditionally, methods of contacting customers began with introductions from acquaintances and friends, and without meeting people, it was impossible to gather any information. *For more details on the column, please refer to the related link. For further inquiries, feel free to contact us.*

  • SFA/Sales Support System

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5 Customer Management Systems! Explanation of Benefits and How to Choose!

5 Customer Management Systems! Explanation of Benefits and How to Choose!

Explaining the advantages and disadvantages of implementing a customer management system and how to choose one!

"I feel limited by customer management in Excel." "What customer management system should I choose?" This article addresses companies that have such concerns and questions by explaining the advantages and disadvantages of implementing a customer management system, as well as how to choose one. Additionally, we will introduce recommended customer management systems. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • Other information systems

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Is DX progressing? A case study of DX in a medical device manufacturer: 'Medikit'

Is DX progressing? A case study of DX in a medical device manufacturer: 'Medikit'

Introducing a case study that successfully accelerated the PDCA cycle.

We would like to introduce a case study of Medikit Co., Ltd., which conducts daily sales activities with over 120 sales staff for more than 10,000 medical facilities, including hospitals and dialysis centers across the country, implementing the CRM/SFA 'e-Sales Manager.' The company faced a problem where sales information such as "who to meet" and "when to meet this person" was not being passed on during the handover of sales staff. After the introduction of our product, sales staff were able to plan their activities through self-management, and daily reports that were previously submitted on paper could now be checked by managers in real-time, allowing for improvement instructions to be issued. [Case Overview] ■Challenges - Difficulty in sharing and handing over information for over 10,000 clients ■Results - Since schedules of superiors, subordinates, and colleagues can also be understood, consultations on negotiation results can be conducted quickly, and priorities can be clarified for efficient actions even while out of the office. *For more details, please refer to the PDF document or feel free to contact us.

  • Other network tools

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Improving Sales Efficiency: An Explanation of the Basics and Tips for Project Management, Tools, and Systems

Improving Sales Efficiency: An Explanation of the Basics and Tips for Project Management, Tools, and Systems

Improving business efficiency and increasing sales! An introduction to the basics and tips for project management, along with recommended tools in our column.

Are you struggling with things like 'The burden of project management is too great...' 'I want to streamline operations but don't know how...' 'I want to know effective tools and systems for project management'? Since project management is something every company continues to do, it tends to become a personal method or outdated. However, because it requires effort from sales players to managers, it is important to learn better methods for both increasing sales and reducing labor costs. Therefore, this time, our company, which has reformed sales for over 5,000 companies, will introduce the basics and secrets of project management, as well as the tools you should use. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

  • SFA/Sales Support System

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Let's leverage CRM/SFA to improve efficiency and boost performance.

Let's leverage CRM/SFA to improve efficiency and boost performance.

Six key items to lead sales management to success! Methods for doing it efficiently and effectively.

"Although I manage sales somewhat, I don't have much confidence in it." "First of all, what does effective sales management look like? If it really exists, I want to know." Are you struggling with these thoughts? Sales management is a task that directly impacts a company's profits. If you're going to review it, you want to know the know-how that can definitely yield results and put it into practice. In this article, we will explain the necessary items and reasons for sales management, and then introduce the use of SFA/CRM as a method to conduct it efficiently and effectively. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

  • Technical and Reference Books

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Essential knowledge of data management systems that managers should know!

Essential knowledge of data management systems that managers should know!

Introducing in a column why the implementation of systems for data management is necessary!

As IT integration within the company progresses, the amount of data related to business operations has also become enormous. To ensure smooth business operations, how efficiently we manage this data becomes a crucial point. In reality, it is often the case that the people directly involved in the business are the ones managing the data, with the person in charge becoming the administrator, or the data management being focused solely on the use for that specific task. In such cases, data management tends to become dependent on individuals, making it difficult to manage efficiently. Additionally, managing data separately for each business makes centralization challenging. What does efficient and usable data management look like in a business context? *For more details on the column, please refer to the related links. If you have any questions, feel free to contact us.*

  • Document and Data Management
  • SFA/Sales Support System

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Methods, Benefits, and Drawbacks of Business Systematization

Methods, Benefits, and Drawbacks of Business Systematization

Incorporate systems to improve work efficiency! A detailed explanation of the key points for implementing business systems.

In recent years, the importance of "business systematization" has been emphasized in the business scene. Famous examples of business systems include customer relationship management (CRM) and sales force automation (SFA). In short, it refers to incorporating systems to improve work efficiency. However, business systematization cannot be achieved overnight, and it is necessary to carefully proceed with the implementation while understanding both the advantages and disadvantages. Here, we will summarize the key points of implementing business systems in detail. *For more detailed information, please refer to the related links. For further inquiries, feel free to contact us.*

  • SFA/Sales Support System

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Utilizing a daily report management system! What are the features and benefits of implementation?

Utilizing a daily report management system! What are the features and benefits of implementation?

Introducing the benefits of a daily report management system that helps streamline daily report operations!

Daily report management is a fundamental daily task for company employees who travel frequently, such as sales representatives and consultants, to share information within the company. However, the process of creating daily reports through document preparation and email reporting by sales representatives can be cumbersome, and it is also challenging for supervisors and other internal stakeholders to grasp the content of the reports they receive. Therefore, we will introduce the benefits of a daily report management system that can help streamline daily reporting tasks. We recommend considering the implementation of such a system. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

  • Other operation management software

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How to manage customers on the web? Features of the system and management methods.

How to manage customers on the web? Features of the system and management methods.

Efficient customer management made easy! An explanation of what a web-based customer management system is.

Customer management is important not only for individual sales representatives but also from the perspective of the sales department and the company as a whole. Customer management can be done in various ways, such as using notebooks or computers by individual sales representatives, or through shared management on the sales department's computer, but it is also possible to manage it using the web. There are systems specifically designed for customer management, so utilizing such systems can make efficient customer management much easier. Therefore, I will explain what a web-based customer management system is and how it can be utilized. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

  • SFA/Sales Support System

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The Reality of Work Styles Desired by Generation Z: The 27th Edition

The Reality of Work Styles Desired by Generation Z: The 27th Edition

An explanation of the actual working style desired by Generation Z based on the "Survey on Job Changes in Sales Positions and DX Related to Generation Z."

The new generation of young people known as Generation Z (born between 1996 and 2012), who have had the internet close at hand since birth, are starting to enter the workforce. Considering that "Generation Z" will become established in companies and take on future responsibilities, it is becoming essential for the survival of businesses to focus on "developing, retaining, and creating environments where Generation Z can thrive." Since the "backgrounds they were born and raised in" and "values regarding work" differ between generations, the "development of Generation Z" is a challenge for many companies, not just in sales positions. In this issue, we will explain the realities of the working styles that Generation Z seeks, based on a survey conducted by Softbrain Corporation, the vendor of CRM/SFA "e-Sales Manager," in February 2024 regarding "the job changes of Generation Z in sales and DX." We will unravel the characteristics of Generation Z, who place importance on "time performance" and "efficiency." Please refer to this as a guide for creating an environment where the "Generation Z," who will bear the future of companies, can be retained, developed, and thrive. *For more details on the column, please refer to the related links. For further inquiries, feel free to contact us.

  • SFA/Sales Support System

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