Our company can serve as a repair and maintenance support base for domestic and overseas manufacturers.
The background of the order is that they are selling industrial electronic equipment in Japan, but they do not have a repair and maintenance support base, so repairs are handled in their home country (overseas). Therefore, they are considering establishing a repair base in Japan.
Our company can serve as a repair and maintenance support base for the manufacturer. We can act as the repair contact point and handle email and phone communications regarding delivery confirmations with customers.
As a result, we have achieved a reduction in transportation costs and time to overseas locations, which has also shortened turnaround times and improved customer satisfaction.
[Our Proposal]
- We can serve as a repair and maintenance support base.
- We can handle email and phone communications with customers regarding delivery confirmations.
- We can build a production management (DB) system, allowing us to extract necessary data upon request (management can also be entrusted to us).
- Management tasks include:
[Production (Progress) Management, Quality Management, Parts Management, Process Management, Information Management]
*For more details, please refer to the PDF document or feel free to contact us.