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[Helpful Materials Provided] Tips for Creating and Establishing Business Manuals Taught by Professionals

By standardizing in the same way as manufacturing, we can create a foundation for improving operational efficiency.

This document introduces tips for creating and establishing business manuals taught by professionals. It provides a detailed overview of the three phases for manualizing business processes: "As-Is Analysis and To-Be Design," "Specification and Detailing of To-Be," and "Verification and Optimization." This is a valuable reference, so please take a moment to read it. [Contents (Excerpt)] ■ Introduction to Human Science ■ Do you have any of these concerns? ■ Concern Type 1: Systematization / Reform of Skill Transfer Culture ■ Concern Type 2: Personalization of Business ■ Concern Type 3: Visualization of Indirect Department Operations in Factories ■ Concern Type 4: Support for Business Improvement Initiatives in Indirect Departments *For more details, please refer to the PDF document or feel free to contact us.

  • Catalog and manual creation

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5 Points of a Good Manual

What makes a document good or bad! We also introduce our manual production solutions.

This document explains the criteria for what constitutes a good manual. It introduces the purpose of creation, accuracy, appeal, and more. Additionally, it includes information about the manual production solutions we offer. Each point is explained clearly, making it a useful reference. 【Contents (partial)】 ■ What makes a document good or bad ~ Considering the points of the Japanese style guide from a framework perspective ~ ■ Purpose of "Sa" creation ■ "Shi" user-friendly design ■ "Su" quick searchability ■ "Se" accuracy *For more details, please refer to the PDF document or feel free to contact us.

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[Manual Improvement Case] Mitsubishi Heavy Industries, Ltd.

Promote the creation and operation of a system to develop user-friendly manuals!

We would like to introduce a case regarding the improvement of manuals for engineers at Mitsubishi Heavy Industries, Ltd. The company faced challenges with the usability of the manuals, as the volume was too large, making it difficult to find the necessary information. As a result of the improvements, there has been significant enhancement in the clarity of the manuals, the adequacy of information, and the ease of finding information. [Case Overview] ■Challenges - Various expressions and terminology were used, making it difficult to read. - We wanted to efficiently produce manuals not only in Japanese but also in English and Spanish. ■Effects - We have been able to proceed with efficient production, resulting in cost reduction effects in manual maintenance. *For more details, please download the PDF or feel free to contact us.

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