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[Case Study] Creation of Business Manual

Creating a business manual that effectively conveys truly necessary information! Turning knowledge that only a specific person can provide into know-how that anyone can use.

As a case study for "the production and implementation of a business manual," we will introduce the process of creating and operating troubleshooting for a five-color offset printing machine. First, we carefully listen to the customer's situation to understand the fundamental issues, select priority themes for resolution, and organize and integrate the information obtained through various interviews to visualize it as a manual. The completed manual was verified for its usefulness in actual operations, and improvements and revisions were made as necessary. Later, we received evaluations such as "the night shift operator was able to resolve issues smoothly on their own" and "after addressing the troubles, we were able to return to normal operations smoothly." [Basic Flow of Manual Production] ■ Identification of issues and theme selection ■ Various interviews ■ Actual manual production and verification ■ Operation of the produced manual *For more details, please refer to the PDF document or feel free to contact us.

  • Catalog and manual creation
  • Other contract services

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[Case Study] Creation of Instruction Manual

I will explain the roles of each page and the key points to consider in pursuing clarity while taking those roles into account!

We would like to introduce a case study on the creation of a manual for the implementation of a WEB internal newsletter system. The WEB internal newsletter system required the person in charge at the implementation site to perform various settings. Therefore, it became necessary to create a detailed implementation manual, and we were asked to produce it. Our company provided a tutorial-style manual that allows users to complete the settings without confusion by following the steps in order from the beginning. While actually testing the system, we assisted in identifying settings that were likely to be difficult for the responsible persons at each company, even before we began writing the manual. [System Challenges] ■ Due to the many functions, there are also many settings menus, making it unclear which items to set during implementation. ■ Many items have a specific order of settings, so it is necessary to clearly indicate the correct sequence. *For more details, please refer to the PDF document or feel free to contact us.

  • Catalog and manual creation
  • Other contract services

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