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[CROCS Case Study on Warehouse Management System Implementation]

The compatibility between Crocs and Manhattan is excellent.

■Challenge Crocs is experiencing remarkable growth. The brand needed an agile and flexible warehouse management system to keep up with the company's accelerated growth. *For more details, please refer to the PDF document or feel free to contact us.*

  • Other production management systems
  • Other operation management software

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[Warehouse Management System Case Study] Food Service Wholesaler Bidfood

Preparing for growth through supply chain optimization.

■Issues Due to changes in the market environment and continuous business growth, the limitations of Bidfood's existing supply chain system infrastructure have become apparent. *For more details, please refer to the PDF document or feel free to contact us.*

  • Other production management systems

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Warehouse Management System SCALE Implementation Case: NYK Logistics Corporation

Yusen Logistics, improving flexibility and scalability.

■Challenges Yusen Logistics needed standardized supply chain solutions to provide consistent services to customers worldwide and to strengthen its proven global logistics service capabilities. Additionally, it sought a globally deployable technology platform that could effectively serve companies across a wide range of industries. *For more details, please refer to the PDF document or feel free to contact us.*

  • Other production management systems

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Warehouse Management System Case Study: JOCKEY Corporation, USA

JOCKEY Corporation strengthens its supply chain and aims for global expansion.

■Introduced System Warehouse Management System (WMOS) ■Challenges Jockey Corporation operates globally and needed to seize new opportunities, ensure reliable inventory for existing sales channels, and be prepared to offer unique and attractive products. *For more details, please refer to the PDF document or feel free to contact us.*

  • Other production management systems

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[Inventory Demand Forecasting Solution Case Study] Food Wholesaler KeHE

KEHE adopts a new method for inventory management.

■Introduced System Manhattan Active Inventory Demand Forecasting and Replenishment Solution ■Challenges The inventory management solution previously used by KeHE could not meet the increasing demands of customers. The food distribution company needed an advanced solution to better understand customer needs and provide improved service.

  • Process Control System
  • Other production management systems

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[WMS SCALE Implementation Case] Online Food Company RedMart

The continuous growth of the online grocery retailer "REDMART".

■Introduced System Manhattan SCALE ■Challenges RedMart needed to transition to an automated fulfillment approach to optimize its complex order fulfillment operations and rapidly expand its business. *For more details, please refer to the PDF document or feel free to contact us.*

  • Other production management systems

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【SCALE Case Study】Sweden Major Electronics Company ELON

ELON GROUP has attained a blissful moment through the MANHATTAN SCALE.

■Introduced System Manhattan SCALE, Operational Supply Chain Intelligence ■Challenges Previously, Elon used its own developed warehouse management system (WMS), but the high degree of user operational freedom led to inefficient processes and decreased productivity. However, as the business was expanding across all sales channels, a solution was needed to further develop the business. *For more details, please refer to the PDF document or feel free to contact us.*

  • Process Control System

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[Ebook] Improving Post-Purchase Experience through Digital Self-Service

The customer's post-purchase experience is more important than ever!

Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right after the purchase is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.

  • Other production management systems
  • ERP Package

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Manhattan Active Solutions

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

  • Integrated operation management

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Visibility across the entire global network of the company.

Effective analysis for real-time orders, inventory, and transportation.

With advanced data access and role-based permissions, companies, their business partners, and customers can see what is happening across the organization through a lightweight and responsive interface. When wanting to know the inventory of a distant warehouse or the status of goods in transit, teams can reduce logistics costs and manage carriers and 3PLs more effectively by viewing real-time order, inventory, and shipping information through analytical tools. *For more details, please download the PDF or contact us.*

  • Process Control System

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Business Intelligence

Efficiently support supply chain decisions for business users across the entire organization.

Manhattan Business Intelligence solutions break through traditional reporting paradigms and data silos, providing real-time reports and intelligence to assist our customers' success. Our business intelligence solutions offer access to unconventional reports and dashboards, enabling improvements in supply chain operations and efficiency. Manhattan Business Intelligence helps identify issues that need immediate attention and discover irregularities. *For more details, please download the PDF or contact us.*

  • Process Control System

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Slotting optimization

By using a scientific approach, we present analysis results to ensure optimal picking and support rational decision-making.

Location is Everything Within the warehouse, the location of products directly impacts productivity, worker safety, and order accuracy. Fast-moving items should be placed in the most accessible locations for picking, heavy items should be stored in areas that minimize damage, and optimizing the overall storage capacity of the warehouse is also crucial. Challenges such as similar orders, an increase in the number of SKUs, unstable demand, and the need to respond to short lead-time orders require continuous optimization of warehouse space. In logistics operations that meet the requirements of omnichannel retailing, optimizing slotting has become essential for controlling costs and meeting customer expectations. The Best Approach to Optimization By recommending the best locations for each inventory item, employee labor efficiency improves, order processing cycles are shortened, and throughput can be maximized. Additionally, strategically grouping items for fulfillment and updating recommended layouts based on trends and demand for new products enhances customer service. *For more details, please download the PDF or contact us.*

  • Process Control System

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Order management

Managing orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, communications, documentation, and responses. It provides a centralized source of reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

  • Process Control System

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[Omni Introduction Case] Kendra Scott switches to store shipping method.

"Kendra Scott Inc." We will introduce examples of deliveries to 175 countries worldwide, starting with retail stores in the United States.

At Kendra Scott, stores were closed due to COVID-19 measures, and operations at the main logistics center were also minimized. To continue sales and utilize in-store inventory, Manhattan implemented a "ship from store" feature in just a few days, and later allowed for in-store pickup as well. This new approach was successful, enhancing not only sales performance during the pandemic but also promoting charitable activities. [Case Study] ■Challenges - Stores were closed due to COVID-19 measures - Operations at the main logistics center were minimized ■Solutions - Implemented the "ship from store" feature in just a few days - Later allowed for in-store pickup as well *For more details, please refer to the PDF document or feel free to contact us.

  • Production Management System
  • Other production management systems
  • Other operation management software

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U.S. BlueStar Inc. improves efficiency with MANHATTAN SCALE.

Thanks to the user-friendly system, we can make changes ourselves and further optimize the process.

BlueStar, a global distributor of POS solutions, goes beyond being just a 3PL provider. Specializing in electronics, automatic data processing, and RFID, it offers a wide range of value-added services, including online information and order platforms, EDI (Electronic Data Interchange), and marketing events. BlueStar recognized the urgent need for a new logistics center to achieve efficient goals. The entire greenfield project, including site, staff, equipment, logistics setup, related processes, and warehouse management systems, had to be operational within six months. *For more details, please refer to the PDF document or feel free to contact us.*

  • Internal Control and Operational Management

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