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soft×マンハッタン・アソシエイツ - List of Manufacturers, Suppliers, Companies and Products

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Manhattan Active Comprehensive Platform

Manhattan Active Comprehensive Platform

Providing a unified view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view, allowing stores, customer service, and logistics centers to achieve business goals without the need to use individually independent and uncoordinated platforms or solutions. *For more details, please download the PDF or contact us.*

  • Process Control System

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Event management

Event management

To avoid delays in operations, support team members in real-time, including those in the warehouse, transportation, stores, procurement, as well as suppliers and carriers.

Proactively monitoring performance Using Event Management, teams can monitor millions of events every day. All stakeholders, from buyers to warehouse managers, delivery managers, and store employees, receive real-time notifications, allowing them to take proactive corrective actions to improve inventory control, inventory turnover, cycle time fluctuations, and warehouse productivity. *For more details, please download the PDF or contact us.*

  • Process Control System

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Manhattan Active Inventory

Manhattan Active Inventory

Centralized Management View of Corporate Inventory Strategy

Manhattan Active Inventory provides a centralized integrated view to examine a company's inventory strategy from all angles. From annual financial planning to daily replenishment orders and regular corporate planning adjustments, Manhattan Active Inventory offers the tools necessary to maximize value and profit from a company's inventory investment strategy, supporting the company's Push Possible. Towards the Era of Omnichannel Inventory Optimization Improving service levels to increase sales while controlling safety stock. This idea has been the foundation of inventory optimization for decades. However, in the era of digital commerce and omnichannel fulfillment, the concept of inventory optimization has fundamentally changed. Inventory is now used in new and different ways in real-time, and most of the inventory management methodologies that have been widely adopted until today have become outdated. In this new realm, old methods no longer apply. Manhattan Active Inventory provides new perspectives and innovations to address today's omnichannel inventory challenges.

  • Process Control System

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Manhattan Scale

Manhattan Scale

Supply chain technology that is scalable to match operational size and can be deployed in a short period of time.

Agile and highly adaptable warehouse management solutions that address the challenges of complex supply chain execution. Implementation locations are flexible, whether on-premises or in the cloud. You can access a refined set of tools and features at an affordable price, enabling you to achieve your goals. With quick deployment, user-friendly and proven solutions, you can enjoy an interface that is easy to use and supports touch operations. The environment is highly configurable, minimizing the effort required from internal IT resources and contributing to reduced TCO. Choose the best deployment option for your business. You can select from various deployment options, including public cloud, private cloud, managed/hosting services, or on-premises, tailored to your needs, performance, and budget. It is also possible to use the cloud environment hosted by Manhattan. With Manhattan Cloud, upgrades are performed annually, ensuring access to the latest features. The cloud upgrade service includes an option for automatic migration to the next version for your specific customizations.

  • Process Control System

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Invoice Process Management

Invoice Process Management

The highly flexible invoice management solution in Manhattan consolidates invoice data across the entire warehouse.

The activity-based billing management software for 3PL providers, created by a 3PL company, offers high flexibility in Manhattan, applies time-based rules, oversees cost accounting and billing processes, and manages the overall billing process within the warehouse. *For more details, please download the PDF or contact us.*

  • Process Control System

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Supplier features

Supplier features

Rapidly improve communication and execution of business processes across logistics center operations and the entire upstream supply chain.

Suppliers are scattered around the world, conversing in different languages, operating on different business hours, using different currencies, and utilizing various technologies in their systems. However, they share the goal of delivering quickly to the end customer while increasing profitability. Supplier Enablement features a secure, web-based portal that facilitates real-time collaboration among companies, suppliers, and other trading partners, regardless of location, language, or the supply chain systems they use. All suppliers need to use Supplier Enablement is an internet connection and a printer! Features and Functions Communication and Collaboration - Send group messages to trading partners to notify them of critical information affecting the supply chain process. - Share important documents electronically with key partners. - Confirm receipt and track important documents. - Receive and store electronic documents sent by trading partners. - Monitor all critical communications using a centralized vendor common portal.

  • Process Control System

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Hub management

Hub management

High-performance mobile technology enables the execution of warehouse-equivalent operations at each point in the supply chain easily and on a low budget!

Agility in the supply chain is essential for competing in today's business environment. It can be understood as excellent visibility and control over products in transit to logistics centers. For retailers, it may mean reliable control over products being delivered to stores by third-party carriers. Therefore, companies control the flow of goods until inventory arrives at the next destination by gaining visibility through hub functions. By digitally connecting all facilities involved in the flow of goods, it can take on a role beyond just a transit point at every node in the supply chain, enabling the handling of complex logistics processes. This hub function allows for the execution of warehouse-equivalent operations at each location in the supply chain easily and cost-effectively, thanks to high-performance mobile technology. It is also possible to ship directly to stores or end customers without going through warehouses from third-party logistics providers. Additionally, it provides supply chain operational execution capabilities and visibility regardless of the type of facility, including logistics centers, cross-dock centers, inventory pool points, transloading facilities, and integration or split points.

  • Process Control System

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Manhattan Active Omni

Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers might consider is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return repeatedly. To serve customers better, it is necessary to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we should not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

  • Process Control System

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Enterprise inventory

Enterprise inventory

Provides a real-time view of ordered, third-party owned/reserved inventory during the movement of all fulfillment locations within the company.

Enterprise inventory effectively displays inventory information in real-time across all fulfillment locations of a company. By integrating global inventory data across the entire fulfillment network, retailers can maximize opportunities across all sales channels. Let's ensure you always know where products are located within the network. *For more details, please download the PDF or contact us.*

  • Process Control System

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Maximize order profit margins and profitability.

Maximize order profit margins and profitability.

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real-time, maximizing order profitability and revenue while minimizing the impact on the in-store shopping experience and store employees. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores compared to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

  • Process Control System

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Trusted advisor

Trusted advisor

Build long-term relationships with customers.

Through Manhattan's clienteling, store teams can support customers at key points during their shopping experience. This allows for personalized attention and services before, during, and after their visit to the store. Clienteling is part of the same platform as Point of Sale, seamlessly providing digital sales assistance to store employees and promoting both sales and an excellent in-store experience. *For more details, please download the PDF or contact us.*

  • Process Control System

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Store inventory

Store inventory

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level typically remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as the entry point for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps for in-store replenishment. Using mobile functions designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers on a per shipment, case, carton, or item basis. With omnichannel commerce, the responsibilities of store employees have expanded beyond sales and service provision to include options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

  • Process Control System

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[Case Study on Warehouse Management System] DAVID'S BRIDAL

[Case Study on Warehouse Management System] DAVID'S BRIDAL

Strengthening order fulfillment! Introducing a case where we achieved nearly 100% accuracy in order delivery.

At DAVID’S BRIDAL, a company specializing in bridal-related services, there has been a rapid increase in order volume due to the growing burden of order processing, but there was no real-time visibility of inventory to guarantee scheduled deliveries. The company had a desire to "grow from a mid-sized business to a top-level bridal retail company in the United States." Therefore, after establishing the foundation of the supply chain through Warehouse Management (WMS), they implemented Distributed Order Management. They strengthened order fulfillment and successfully automated supply chain processes and expanded retail operations, achieving nearly 100% accuracy in order delivery. [Case Overview] ■ Implementing Company: DAVID’S BRIDAL ■ Headquarters: Conshohocken, Pennsylvania ■ Facilities: Approximately 300 stores across the United States, with headquarters and logistics center in Pennsylvania *For more details, please refer to the PDF document or feel free to contact us.

  • Internal Control and Operational Management

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[Case Study on Warehouse Management System] LAMPS PLUS Company

[Case Study on Warehouse Management System] LAMPS PLUS Company

It is the optimization of the supply chain realized in collaboration with Manhattan Associates.

Due to inventory expansion exceeding the capabilities of the company's warehouse management system, "Lamps Plus" needed to improve the accuracy and efficiency of its logistics center, including employee requirements. Thanks to Manhattan's capabilities and functionalities, the operations of the logistics center were streamlined in various aspects. Inventory accuracy reached 98% to 99.8%, eliminating the need for physical inventory counts, optimizing slotting, achieving a store fill rate of over 99%, and reducing the number of employees in the logistics center. 【Case Study】 ■Challenges - Inventory expansion exceeded the capabilities of the company's warehouse management system - There was a need to improve the accuracy and efficiency of the logistics center, including employee requirements ■Solution - The operations of the logistics center were streamlined in various aspects *For more details, please refer to the PDF document or feel free to contact us.*

  • Other production management systems
  • Other operation management software

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【Warehouse Management Implementation Example】Hibbett Sporting Goods Company

【Warehouse Management Implementation Example】Hibbett Sporting Goods Company

The combination of the Manhattan solution has automated the processes and improved efficiency.

Hibbett Sporting Goods, Inc. sells sporting goods, footwear, and apparel in 700 stores across 23 states. The company plans to open an additional 70 stores in 2008. This growth, combined with the corporate mission to customize products to meet local demand, posed significant challenges to the company's distribution operations. An initial assessment of Hibbett's distribution center revealed that limitations in cross-docking capabilities, a lack of inventory visibility, and inefficient use of space were constraining the company's operations. Additionally, the paper-based system lacked overall accuracy and efficiency. Challenge: The lack of a paper-based system and cross-docking capabilities was constraining Hibbett's aggressive growth plans. *For more details, please refer to the PDF document or feel free to contact us.*

  • Internal Control and Operational Management

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