Build long-term relationships with customers.
Through Manhattan's clienteling, store teams can support customers at key points during their shopping experience. This allows for personalized attention and services before, during, and after their visit to the store. Clienteling is part of the same platform as Point of Sale, seamlessly providing digital sales assistance to store employees and promoting both sales and an excellent in-store experience. *For more details, please download the PDF or contact us.*
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Features and Functions - Utilizes a single, responsive user interface for omnichannel sales - Customizes store outreach and in-store interactions based on customer profiles, history, and preferences - Operates as a personalized Black Book for high-touch customer engagement - Coordinates product styles, outfits, and separates according to customer preferences - Displays a 360° customer view across channels, including order history and customer wish lists - Provides recommendations, notepads, and customer notes - Enables checkout anywhere with mobile POS functionality - Offers personalized customer service tailored to individual needs - Integrates with legacy or third-party recommended engines - Incorporates interactive catalogs, product videos, and other sales content - Facilitates the creation and management of customer appointments - Supports marketing communications from stores to customers
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For more details, please download the PDF or feel free to contact us.
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By integrating the front-end sales process with the back-end supply chain, we aggregate information both inside and outside the company. Advanced software, platform technologies, and extensive achievements and experience strongly support the growth and revenue assurance of retailers, wholesalers, manufacturers, and logistics providers across various industries. Furthermore, by providing solutions developed based on cutting-edge cloud and on-premise environments to stores, distribution networks, and logistics centers, we lead businesses to success in the omnichannel market. Global Locations: Atlanta (Headquarters) | Tokyo | Bangalore | Barcelona | Chile | Düsseldorf | Melbourne | Paris | Shanghai | Sydney | Singapore | England | Milan | Netherlands