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Observation Monitoring: Real User Monitoring

Observation Monitoring: Real User Monitoring

Understanding all customer experiences! A method for collecting and monitoring performance-related data!

"User Access Measurement and Monitoring" is a comprehensive survey service that measures the display speed of all users' access to web pages. For all users' access, stratified analysis is possible based on items such as "prefecture" and "device type." Please feel free to contact us when you need our services. 【Items available for stratified analysis】 ■ Prefecture ■ City/Town/Village ■ ISP ■ Line Quality ■ Device Type ■ Browser ■ URL *For more details, please refer to the PDF document or feel free to contact us.

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What is Cloudflare?

What is Cloudflare?

To build a better internet! Measuring and researching various CDNs throughout the year!

Cloudflare is a company that provides some of the fastest DNS services in the world and top-class high-speed CDN. Founded in 2010, it currently has business locations in nine locations worldwide. It operates data centers in 61 countries and 165 locations, with data centers in Tokyo and Osaka in Japan. By the end of 2019, there are plans to open data centers in Sapporo, Sendai, Nagoya, Osaka, Fukuoka, and Okinawa. 【Features】 ■ Fast response ■ High-speed DNS ■ Strong security ■ Fast cache clearing ■ Various optimization features *For more details, please refer to the PDF document or feel free to contact us.

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Measures against spoofed emails, specifications for email encryption: What is SPF?

Measures against spoofed emails, specifications for email encryption: What is SPF?

Register your legitimate email server for your own domain! Introducing examples of operation and limitations.

On our company website, we introduce measures against spoofing emails and the specifications for email encryption. "SPF (Sender Policy Framework)" is a specification that explicitly notifies the receiving MTA of the authorized MTAs by listing the MTAs that can send emails using the managed domain's email addresses as DNS records. By setting up an SPF record, the receiving mail server can determine whether the email was sent from a legitimate mail server when it receives the email. For more information, please refer to the related links. [Contents] ■ Examples of operation ■ If only SPF is set, the handling of emails is left to the receiving mail server ■ If the sender wants to control the processing, DMARC settings are necessary ■ Is MX record not sufficient? ■ Limitations of SPF ■ Examples that cannot be prevented by SPF records alone *For detailed information, please refer to the related links. For further inquiries, feel free to contact us.

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Countermeasures against spoofing emails, specifications for email encryption: What is BIMI?

Countermeasures against spoofing emails, specifications for email encryption: What is BIMI?

Clearly indicate to users that measures against phishing emails are being taken by displaying the company logo!

On our company website, we introduce measures against phishing emails and specifications for email encryption. "BIMI" (Brand Indicators for Message Identification) is a new email specification that allows the use of brand logos in email clients. By displaying the brand logo in customers' inboxes, organizations can leverage the efforts they have invested in implementing DMARC protection. To display the brand logo, the email must pass the DMARC authentication check, and it must be confirmed that the organization's domain is not spoofed. For more details, please refer to the related links. [Contents] ■ Basics of BIMI ■ Features of BIMI *Detailed information can be viewed through the related links. For more information, please feel free to contact us.

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Instant Gratification and Website Loading Speed

Instant Gratification and Website Loading Speed

An era where "speed" is demanded in everything! Introducing topics like "Instant Gratification" on the blog.

In today's world, it has become commonplace to obtain various things immediately without waiting, such as shopping, restaurant and hotel reservations, and priority passes for attractions. The immediate satisfaction we can achieve is referred to in English as "instant gratification," and we have come to expect things to be available instantly, to the point where not being able to obtain something right away has become a source of stress. Moreover, when we build or update our own websites, we tend to focus on design, but in reality, as users looking at other websites, we do not seek a design that goes beyond readability. Websites that cannot meet users' demand for instant gratification—those that are slow to load, difficult to navigate, or hard to read—will likely struggle to survive in the competitive market moving forward. [Overview (Partial)] ■ Instant Gratification ■ An era where "speed" is demanded in everything *For more details about the blog, you can view it through the related links. Please feel free to contact us for more information.

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[Blog] Suggestions for the Newspaper Industry

[Blog] Suggestions for the Newspaper Industry

What I would like everyone in the news industry to pay attention to is the acceleration of website loading times!

Information overload will continue to increase in the future, and people's free time will become scarcer and more fragmented. However, the importance of acquiring information will only grow. The advantage of paper newspapers is that they present a variety of information, regardless of one's interests. Yet, in modern society, the environment is so dense, busy, and diverse that it does not allow for such leisure. Readers quickly skim through headlines and summaries, picking and reading articles that interest them one after another. This is likely the style of readers who consume articles on their smartphones today. [Summary (partial)] - There are no people reading newspapers on the train now. - A time of transformation in revenue models. - Western newspapers focusing on speeding up their websites. - Relying on retargeting ads leads to self-destruction. *For more details about the blog, please refer to the related links. For further inquiries, feel free to contact us.

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It won't become fast even by following PageSpeed Insights.

It won't become fast even by following PageSpeed Insights.

Delay in display speed is an opportunity loss! Introducing the importance of 'actually measuring' in a blog.

You can check what to do to speed up the display speed of web pages. In Japan, Google's PageSpeed Insights often comes up in discussions as a diagnostic tool. Isn't it strange that when you search for "PageSpeed Insights" in English, hardly any blogs from people using it for business appear? In fact, webmasters, infrastructure engineers, and front-end engineers at overseas companies do not use PageSpeed Insights. Instead, among engineers working on web performance abroad, Synthetic Monitoring and Real User Monitoring are commonly used. [Overview (Partial)] ■ Google PageSpeed Insights is only popular in Japan ■ What exactly is PageSpeed Insights? ■ The importance of eliminating opportunity loss ■ The importance of actually measuring *You can view the detailed content of the blog through related links. For more information, please feel free to contact us.

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[Blog] The Importance of Delivery Quality of Websites Due to the Civil Code Amendment

[Blog] The Importance of Delivery Quality of Websites Due to the Civil Code Amendment

Whether you see responsibility for quality as a "burden" or an "opportunity" can greatly change your business!

With the revision of the Civil Code's obligations law, there will be a significant impact on websites and internet services. The term "quality" has been incorporated into the provisions of the Civil Code, meaning that not only the realization of specifications but also the quality as a non-functional requirement is now automatically included within the scope of contractual performance responsibility. Whether the responsibility regarding quality due to the Civil Code revision is seen as a "burden" or an "opportunity" will greatly change the business landscape. Considering the current poor delivery quality of Japanese websites and the reliance on the efforts of line providers and mobile companies for display speed, taking proactive measures now to differentiate business based on high quality will create a significant difference in future web production orders. *For more details on the blog, please refer to the related links. For further inquiries, feel free to contact us.

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[Blog] Let's Explore the Information Structuring of Web Pages!

[Blog] Let's Explore the Information Structuring of Web Pages!

Check the document structure with Nu HTML Checker! Is it a machine-readable web page?

Information structuring refers to the process of coding information (content) on a web page in HTML with appropriate semantic markup, so that machines can correctly understand it. Even if you read a web page and think, "I can read it properly and understand the content," whether it is "readable" for machines is a different matter. If you prioritize the "appearance" for humans and convert the text into an image, machines will not be able to read it. If it is not machine-readable, the result will be a web page that is not human-findable. *You can view detailed content of the blog through the related links. For more information, please feel free to contact us.*

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[Blog] Responding to the Improvement of Google’s Japanese Search Quality

[Blog] Responding to the Improvement of Google’s Japanese Search Quality

Ensuring information quality = the importance of proofreading! What I would like you to utilize is the "10 indicators of information quality."

To understand what constitutes a "high-quality site with original and useful content," it is important for everyone to be aware of "information quality." Activities related to information quality in computer science conferences began over 10 years ago. Additionally, there is the question, "If the value of information is high when the content is surprising, does that mean that lies or dubious content are acceptable?" This is precisely the issue we are currently facing with web content. [Overview] ■ "Information quality" as adopted by Google ■ What is the value of information? ■ Is it acceptable if the content is surprising? … The importance of information quality ■ Ensuring information quality = The importance of proofreading *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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[Blog] Thoughts on Speeding Up Website Display Speed

[Blog] Thoughts on Speeding Up Website Display Speed

Know the fundamental principles necessary for guaranteed acceleration! Essentially, it is about reducing the amount of computation.

If you search for "Web performance improvement" or "website display speed enhancement," you will find various articles. Some of you may have actually tried some of them. If you tried it but didn't see any speed improvement, wouldn't you want to know the reason? In this blog, we will explain the concepts and key points for successfully achieving speed enhancement. [Overview] ■ Speed enhancement means reducing computational load ■ Three strategies for speed enhancement ■ First, measure, then analyze ■ The key to a successful website speed enhancement project *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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[Blog] The World Opened by Quantum Computers

[Blog] The World Opened by Quantum Computers

Introducing the reasons why quantum computers are gaining attention, such as issues with power consumption and the rise of machine learning!

There are two approaches to the implementation of quantum computers: one is the quantum gate model, and the other is the quantum annealing model. The quantum gate model can be considered an advanced version of the computers we currently use and is suitable for general-purpose computation. The quantum annealing model excels at solving specific problems. Why is quantum computing attracting attention now? It is due to the approaching limits of Moore's Law, issues with power consumption, and the rise of machine learning. [Overview] ■ What is a quantum computer? ■ Reasons for the attention on quantum computers ■ Competition in the digital age *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.*

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[Blog] The Perception of Web Loading Speed Changes with Time of Day and Age

[Blog] The Perception of Web Loading Speed Changes with Time of Day and Age

Your one second is different from the customer's one second! The display speed can never be too "fast."

The importance of website loading speed is gradually being recognized in Japan as well. According to global standards, the target values are "0.5 seconds to start displaying and within 2 seconds to complete displaying." Do you think these target values are "too fast"? In fact, scientific research has shown that the perception of time varies depending on the time of day and age. [Overview] ■ Perception of time changes with the time of day ■ Perception of time changes with age ■ There is no such thing as "too fast" when it comes to website loading speed *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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[Blog] This is the Challenge of Japan's Web Production Industry! Part 2

[Blog] This is the Challenge of Japan's Web Production Industry! Part 2

Even if only Japanese people have a conversation, they won't understand the reality of the web industry! Introduction to the contributed article.

Continuing from the last time, I would like to point out the fundamental issues in the Japanese web industry. It has been said for quite some time, and the improvement of web display speed has finally become more common in the country. The widespread adoption of smartphones and the decreasing costs of solutions for display speed, such as CDNs and cloud servers, are the reasons for this. Although it is still slow, it has finally settled into everyone's awareness. [Overview] ■ Various things that are not often reported domestically but are important to note ■ There are facts and realities that are not often discussed publicly ■ There is a reason for contributing to the Spelldata site ■ If I were a CIO/CDO/CMO ■ Author's profile *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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[Blog] Introduction to Web Performance: Optimizing JavaScript

[Blog] Introduction to Web Performance: Optimizing JavaScript

Basics for executing JavaScript at high speed! Introducing why to use JavaScript and more in the blog.

JavaScript has redefined web applications. It heralds the arrival of an era of dynamic websites with smooth responsive design. It has garnered significant support among developers, and popular libraries and frameworks like jQuery and AngularJS are all built with JavaScript. The infinite design possibilities that JavaScript offers through various existing libraries have become indispensable in the development of web applications. 【Overview】 ■ Why use JavaScript ■ Best Practices 1. Minify JS files and combine them into a single file 2. Avoid script duplication and inline scripts 3. Event handlers 4. Reduce DOM manipulation 5. Use async and defer ■ Future Outlook *For more details about the blog, you can view it through the related links. Please feel free to contact us for more information.

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[Blog] This is the Challenge of Japan's Web Production Industry! Part 1

[Blog] This is the Challenge of Japan's Web Production Industry! Part 1

The Japanese web production industry should be like this! A perspective from someone who has been involved since the dawn of web business.

In the past, there were many OA companies in Japan that specialized in the proliferation of PCs, handling the purchase, installation, and support (for inquiries about malfunctions or usage) of corporate PCs and software. However, now, companies that outsource such services as standalone entities have almost disappeared. In small and medium-sized enterprises, it is common for knowledgeable employees in the general affairs department to handle these issues, or for system-related employees to manage them as a side task. In Japan, there are still many struggles in providing support, and companies often outsource to specialized firms (including web production companies), general advertising agencies, or internet-focused advertising agencies. Many of these tasks have become less of a trial-and-error process in the United States, allowing companies to focus on tasks that yield better results. [Overview] ■ Perspectives from the dawn of web business ■ The commoditization of the web globally ■ Countries that "create" will gain an advantage ■ Author profile *You can view detailed content of the blog through related links. For more information, please feel free to contact us.

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[Blog] Introduction to Web Performance: Redirects

[Blog] Introduction to Web Performance: Redirects

Redirect errors lead to performance degradation! Introduction to a blog article.

Websites are no longer just simple HTML pages with static content. They have transformed into dynamic interfaces equipped with various features, and the content is updated at regular intervals. Website administrators use various techniques to allow users to view new versions of pages and content. When new features are added to the site or when web page resources are moved to new locations, users may not want those pages to be accessed. To prevent access, web page redirects are used. This allows the submitted HTTP requests to be redirected to other locations within the site, ensuring a seamless user experience. [Overview] ■ Role of Redirects ■ Types of Redirects ■ Performance Impact of Redirects ■ Common Redirect Errors ■ Proper Implementation of Redirects *For more details about the blog, please refer to the related links. Feel free to contact us for more information.

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The newly updated Google PageSpeed Insights

The newly updated Google PageSpeed Insights

Analyzing delivery quality with real user data! Introducing two metrics and more on the blog.

On January 9, 2018, Google announced a significant overhaul of PageSpeed Insights on its blog. ("Real-world data in PageSpeed Insights") Previously, Google PageSpeed Insights was a scoring tool that assessed compliance with best practices but did not evaluate actual display speed. With the changes in January, Google PageSpeed Insights began utilizing data from users browsing with Chrome to present statistical analyses of display speed. However, there are sites that receive assessments and those that do not. Why is that? Understanding the background of this new system will clarify the reason. [Overview] ■ A major transformation of Google PageSpeed Insights ■ Quality of delivery displayed by percentile values ■ Two metric values ■ Sample acquisition ■ Speed assessment ■ Important points to note *For detailed content of the blog, you can view it through the related link. Please feel free to contact us for more information.

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[Blog] What is a DNS Record? The 8 Main Types of DNS Records

[Blog] What is a DNS Record? The 8 Main Types of DNS Records

A detailed explanation of the various types of DNS records that exist and how to utilize them!

DNS records, or Domain Name System records, are data stored in the database of a domain. These records define how a website is hosted and what can be accessed. They inform the internet on how to find a website and how to communicate with it. The Domain Name System (DNS) is the foundation of domains. Despite being used daily, most people do not know what it is. This article will explain in detail what records are, the various types of DNS records that exist, and how to utilize them. [Overview] ■ What are DNS records? ■ Common types of DNS records ■ Common types of TXT records ■ Why are DNS records important? ■ Conclusion *For more details about the blog content, please refer to the related links. For further inquiries, feel free to contact us.

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[Blog] DKIM selector2 is not working

[Blog] DKIM selector2 is not working

Why DKIM selector2 is not functioning with Microsoft 365 domain, as introduced in the blog.

For Microsoft 365 users with DKIM enabled on their Office 365 domain, an error may occur stating that the DKIM record for selector2 cannot be found. This means that when the DNS was referenced using selector2 as the resource locator, no results were obtained, and the receiving server failed to find the DKIM record for selector2. Why is DKIM selector2 not functioning on a Microsoft 365 domain? Let's investigate the cause. [Overview] ■ DKIM record for selector2 not found ■ Results for DKIM selector1 ■ Results for DKIM selector2 ■ How to resolve "DKIM selector2 not working"? ■ Final step: Test DKIM selector2 *For more details, please refer to the related links. Feel free to contact us for more information.

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Due to a large-scale outage, users will be unable to work from home.

Due to a large-scale outage, users will be unable to work from home.

Catchpoint detects Comcast outages in real-time! Introduction to incident reviews.

On November 8 (Monday) and 9 (Tuesday), Comcast experienced consecutive outages that affected users across the United States, causing many to go offline. The first outage occurred on Monday night in the San Francisco Bay Area. The second outage happened on Tuesday morning, primarily impacting a wide range of areas in the Midwest, Southeast, and East Coast, but its effects were widespread. The shutdown of this popular cable network, which has over 31 million broadband internet subscribers in the U.S., had a serious impact on people living in remote areas. Millions of users were unable to connect to the internet, missing their usual morning online meetings. [Overview] - Catchpoint detected the Comcast outage in real-time. - Catchpoint's endpoint observability solution revealed the impact on remote workers. - Wouldn't you like to take a peek inside the black box? *For more details, you can view the related links. Please feel free to contact us for more information.

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[Blog] Catchpoint Expands Edge Observability

[Blog] Catchpoint Expands Edge Observability

Google into the unknown! The true meaning of observability was questioned due to an outage in November 2021.

The incident reviews continue unabated, with not just one but two analysis articles by Catchpoint experts. This month, Google Cloud faced outages across multiple products, causing many of its customers' websites, from Spotify to Priceline, to crash, bringing Google into the spotlight. Meanwhile, an article contributed by Nik Koutsoukos, CMO of Catchpoint, to DevOps.com discusses the theme of observability and why it is important. [Summary (Excerpt)] - Topics from November 2021 - Announcement of Argo for Spectrum - Finding new meaning in "Shop 'Til You Drop" during Black Friday online sales - Supporting active observability for Catchpoint MEC and AWS Wavelength *For more details, please refer to the related links. Feel free to contact us for more information.

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[Blog] One Year of WebPageTest and Catchpoint

[Blog] One Year of WebPageTest and Catchpoint

Q&A with the General Manager and Engineering Director

This article is a translation of a blog post from Catchpoint Systems, Inc. As the partnership between WebPageTest and Catchpoint reaches its one-year mark, Jeena, the General Manager of WebPageTest, and Tim, the Engineering Director, participated in a Q&A session to discuss last year's significant milestones and future prospects. Please take a look. *For more details about the blog, you can view it through the related links. Feel free to contact us for more information.

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What can we learn from AWS's "December Outage Festival"?

What can we learn from AWS's "December Outage Festival"?

Four Points for Companies to Prepare for Internet Disruptions! Introduction to a Blog Article

The series of internet outages and disruptions that occurred in 2021 demonstrate how interconnected and relatively fragile the internet ecosystems are. For example, there were three consecutive outages of Amazon Web Services (AWS) in December. These outages vividly illustrate the fact that "there is no distinction between large and small when it comes to service failures." 【Overview】 ■1. Early detection is crucial for responding to incidents like the AWS situation. ■2. Comprehensive observability enables rapid response during incidents. ■3. Ensuring corporate availability and business continuity cannot be achieved through individual efforts alone. ■4. Monitoring solutions installed in the environment being monitored are insufficient. *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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[Blog] Slack outage on February 22, 2022

[Blog] Slack outage on February 22, 2022

Are you losing valuable productive time of your employees simply because you lack observability?

The importance of early warning systems for detecting earthquakes and tsunamis, military defense, and crises in business and finance has long been understood. So why are service providers, especially those offering SaaS (Software as a Service), not doing the same? In a world where a minute can even translate to millions of dollars, it is crucial to carefully monitor the supply chain and delivery chain of services to corporate and consumer end users. *For more details, please refer to the related link. Feel free to contact us for more information.*

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[Blog] Achieving Observability Adapted to the Digital World

[Blog] Achieving Observability Adapted to the Digital World

Collect metrics from various single-domain sources! Investigate what is happening.

Catchpoint has announced a digital experience observability platform, marking the beginning of a new chapter. In this blog, we will introduce various factors that led to this announcement, as well as how the continuous evolution of the platform supports the significant needs of the market. We invite you to read it. 【Contents】 ■ Growing IT challenges ■ The entry point to observability ■ Continuous evolution of the platform *For more details about the blog, you can view it through the related links. Please feel free to contact us for more information.

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To shift right, observability is necessary.

To shift right, observability is necessary.

Better observability solutions lead to faster incident resolution!

The other day, I attended the Hypergrowth Engineering Summit hosted by Sapphire Ventures. During the event, there was a panel discussion featuring the CTO of CircleCI and the SVP of Engineering Product at LaunchDarkly. In this session, insightful discussions were held about how, in a world where everyone is shifting left, teams should actually consider shifting right. [Content Overview] ■ Shift left or shift right ■ How to successfully troubleshoot in production ■ Streamlining troubleshooting through observability planning ■ Example: Observability strategies in action ■ Better (observability) solutions lead to faster (incident) resolutions! *For more details, you can view the blog through the related links. Please feel free to contact us for more information.

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[Blog] Happy System Administrator Day!

[Blog] Happy System Administrator Day!

Thank you to everyone involved in IT! Here are four tips to celebrate System Administrator Appreciation Day.

Happy System Administrator Appreciation Day! July 29 is a day to express gratitude and respect for the efforts of system administrators (as well as network administrators, network engineers, IT help desk staff, and everyone who supports the operation of networks). Over the past year, you have been engaged in problem-solving, user support, integrating new systems, and maintaining global connectivity. Every year on the last Friday of July, take a moment to recognize that your hard work is highly valued. [Contents] ■ How are all of you working in IT doing? ■ Four tips to celebrate System Administrator Appreciation Day (and encourage admiration for technicians) ■ Happy System Administrator Day! *For more details, please refer to the related links. Feel free to contact us for more information.

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[Blog] "The Most Surprising Discovery I Made in the SRE Report 2023"

[Blog] "The Most Surprising Discovery I Made in the SRE Report 2023"

I will explain in detail the gap in recognition among SREs that was revealed from the report results!

What surprised me the most in the SRE Report 2023 was that the initial beta test participants unconsciously defended their own biases and viewpoints. For the first time in the history of the report, we deeply explored how different roles and ranks (such as freelancers and executives) provided varying answers to questions about specific opportunities and challenges. Now, we are not surprised that there were gaps and differences in some groups of responses. However, we were taken aback by the pathways that this initial discovery revealed. [Contents] ■ "Please evaluate the value received from Artificial Intelligence for IT Operations (AIOps)" ■ "Which role is closest to yours?" ■ The biggest surprise of this year's report is... ■ Engaging in new, better, and more resilient conversations across organizational structures *For more details, you can view the blog through the related links. Please feel free to contact us for more information.

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[Blog] Catchpoint's IPM Platform

[Blog] Catchpoint's IPM Platform

The importance of adopting a monitoring strategy that utilizes solutions! It enables extremely targeted monitoring.

Detection is not as simple as it sounds. Many sites rely on basic uptime monitoring (sometimes only monitoring the homepage), which means that companies experiencing intermittent or partial site outages may overlook such detections. In early December 2021, our transaction monitoring capabilities detected just such an issue at Amazon. This article introduces how Catchpoint's IPM platform detected a two-day search outage at Amazon. [Contents (partial)] ■ Detection of Amazon's search failures ■ Which layer of the internet stack was responsible? ■ Challenges to the observability golden triangle ■ Why IPM is important here *For more details, you can view the blog through the related link. Please feel free to contact us for more information.

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