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We would like to introduce a case study on the implementation of our smartphone IP radio 'Buddycom'. JAL Engineering Co., Ltd. was using dedicated IP radios, but the radios were large and heavy, making them a burden for the maintenance staff who had to carry them. Since the maintenance staff already had smartphones for sharing maintenance information, they considered adopting our product as it could provide similar communication capabilities as the radios. After the implementation, the need to carry dedicated radios was eliminated, reducing the burden on the maintenance staff and resulting in savings of several thousand yen per month per unit. 【Overview】 ■Industry: Airline ■Usage Scenario: Maintenance ■Start Date: February 2018 *For more details, please refer to the PDF document or feel free to contact us.

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We would like to introduce a case study of the smartphone IP radio 'Buddycom' that we handle. At Tokai Railway Company, when sharing information, they used business mobile phones and PHS devices installed in vehicles, which involved one-on-one conversations. This posed challenges, such as taking time for all crew members to share information and the potential for subtle differences in content during transmission. Therefore, upon learning that a group company of theirs had implemented our product as a means of information sharing, they considered that if they could similarly introduce it as an app for the crew, it would enable rapid information sharing without increasing the number of devices. They proceeded with the implementation. After the introduction, it became easier to share information among the crew and with the command center. Additionally, they could quickly coordinate with crew members of other trains without going through the command center, significantly improving their customer service capabilities. [Overview] ■Industry: Railways ■Usage Scene: Shinkansen (Bullet Train) ■Start of Use: July 2018 *For more details, please refer to the PDF document or feel free to contact us.

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We would like to introduce a case study of the smartphone IP wireless system 'Buddycom' that we handle. Last year, Aeon Retail Co., Ltd. introduced approximately 20,000 smartphones in their stores, taking the first step towards the digitalization of their operations. However, due to a chronic shortage of staff in the stores, simply introducing smartphones made it difficult to provide adequate customer service. Therefore, they decided to implement our product with the aim of realizing "work style reform for employees." After the implementation, there was a reduction in tardiness and absenteeism during training and morning meetings, and staff could quickly call for assistance at the registers and packaging, which reduced the waiting time for customers. [Overview] ■ Industry: Retail ■ Usage Scenario: Store Operations ■ Start of Use: August 2017 *For more details, please refer to the PDF document or feel free to contact us.

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"Buddycom" is a cloud service for future-style team communication that transforms the workplace. It enables communication using voice, video, and location information, along with a digital assistant powered by AI. By collaborating with many ecosystem partners, you can utilize new features that leverage on-site data. 【Features】 ■ Group calls ■ Live casting ■ Chat/voice transcription ■ Transceiver translation ■ MAP calls *For more details, please refer to the PDF document or feel free to contact us.

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