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peerNIST

addressAichi/Kariya-shi/502, Sumiyoshi Cosmo Building, 3-8 Sumiyoshi-cho
phone0566-91-3192
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last updated:Dec 28, 2023
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More than half of the doctors reported a decrease in average waiting times of around 30 minutes.

Investigation on the spread of appointment systems by medical department! Introducing the actual situation of medical institutions that have implemented it.

Many patients likely feel that having a medical appointment reservation system is convenient when visiting a hospital. In fact, there are many benefits for clinics as well, but there are still a certain number of clinics that have not yet implemented such systems. Some may be concerned about how much the waiting times and appointment phone calls will decrease before and after implementation, and what kind of effects it will have. Therefore, this time, peerNIST Co., Ltd., which operates the medical appointment reservation system 'QuiQ', conducted a survey targeting doctors who manage clinics regarding the "spread of appointment reservation systems by medical department." *For more details on the column, you can view it through the related links. For more information, please feel free to contact us.

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About 90% responded that the "appointment scheduling system" is effective in reducing stress.

Survey on medical appointment reservations! Introducing "Stress at the Hospital."

What do you prioritize when choosing a hospital? Many people are unsure about how to select a hospital for their healthcare needs. In response, peerNIST Co., Ltd., which operates the appointment booking system 'QuiQ', conducted a survey on "stress in hospitals" targeting men and women in their 20s to 50s across the country. *For more details on the column, you can view it through the related link. Please feel free to contact us for more information.

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[Survey on Medical Appointment Reservations] About 90% responded that they want to improve reception services.

A survey on "medical appointments" was conducted targeting reception staff at medical institutions!

Have you ever used an online appointment booking system for medical consultations? It is said that implementing an appointment booking system can reduce the burden on patients as well as lighten the workload of in-house staff and improve operational efficiency. But to what extent has the adoption of appointment booking systems progressed in reality? Therefore, this time, peerNIST Co., Ltd., which operates the appointment booking system 'QuiQ', conducted a survey on "appointment booking" targeting reception staff at medical institutions. *For more details on the column, you can view it through the related link. Please feel free to contact us for more information.

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[QuiQ Case Study] Maizuru Internal Medicine Clinic

Introduction of a case where patients can be treated within a waiting time of 30 minutes.

We would like to introduce a case study on the implementation of the appointment reservation system 'QuiQ' at Maizuru Internal Medicine Clinic. After introducing a reservation system, the clinic experienced an influx of reservation calls, which began to disrupt their operations. After implementation, the triage function allowed the clinic to understand the reasons for patients' visits before they arrived, making it possible to sort patients with fevers. [Case Overview] ■ Background of Implementation - There were many patients who wished to make reservations via smartphone, and the clinic was considering a reservation system to reduce waiting times. ■ Effects of Implementation - Except for days when there was an influx of walk-in patients, the waiting time for almost all patients was reduced to within 30 minutes for consultations. *For more details, please refer to the related links or feel free to contact us.

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[QuiQ Implementation Case] Saitama Prefecture, Psychiatric Clinic

Introducing a case where the reputation of the electronic bulletin board is very good, from both patients and doctors!

We would like to introduce a case study of the implementation of the appointment reservation system 'QuiQ' at a psychiatric clinic in Saitama Prefecture. The clinic found the previous reservation system's interface difficult to use, and managing daily availability was challenging, leading them to seek a reduction in the burden of appointment management. After the implementation, waiting times and operational efficiency improved significantly. [Case Overview] ■ Background of Implementation - Managing daily availability was challenging, and they wanted to reduce the burden of appointment management. ■ Effects of Implementation - Waiting times and operational efficiency improved significantly. *For more details, please refer to the related links or feel free to contact us.

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[QuiQ Case Study] Kobayashi Ear, Nose, and Throat Clinic

The reception number is assigned considering the reserved time slot! We will introduce examples that match the operation.

We would like to introduce a case study of the implementation of the appointment reservation system 'QuiQ' at Kobayashi Ear, Nose, and Throat Clinic. From the beginning, the clinic had a system for waiting in line and confirming the order by phone. However, during busy periods, they sometimes accepted more patients than they could handle, which required them to consider how to address the situation. After the implementation, inquiries from patients asking, "How long until I am called?" decreased. [Case Overview] ■ Background of Implementation - The clinic was accepting so many patients during busy periods that they could not manage them. ■ Effects of Implementation - Inquiries about "How long until I am called?" decreased. - Operational efficiency improved. *For more details, please refer to the related links or feel free to contact us.

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[QuiQ Case Study] Kobayashi Clinic

Customize the screen to fit your operations! Introducing a case where appointment times were staggered.

We would like to introduce a case study of the implementation of the appointment scheduling system 'QuiQ' at Kobayashi Clinic. As the clinic opened, they aimed to reduce patient waiting times in an environment where appointment scheduling has become standard. After implementation, in addition to providing patients with an estimate of their waiting time, the functionality that integrates with LINE has contributed to the dispersion of arrival times, resulting in reduced waiting times within the clinic. [Case Overview] ■ Background of Implementation - Implemented with the goal of reducing patient waiting times. ■ Effects of Implementation - Patients can understand their estimated waiting times. - Waiting times within the clinic have been reduced. *For more details, please refer to the related links or feel free to contact us.

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[QuiQ Introduction Case] Kanagawa Prefecture Cardiovascular Internal Medicine Clinic

Introducing a case study on improving reception operations by combining it with facial recognition.

We would like to introduce a case study of the implementation of the appointment scheduling system 'QuiQ' at a cardiology clinic in Kanagawa Prefecture. The clinic aimed to reduce the burden of reception duties by combining our product with the facial recognition and temperature measurement system "THERMONY-Med." After implementation, the burden of reception duties was significantly reduced due to the integration with facial recognition. [Case Overview] ■ Background of Implementation - They were looking for a system that could perform reception duties with facial recognition. - They wanted to reduce the burden of reception duties. ■ Effects of Implementation - The burden of reception duties was significantly reduced due to the integration with facial recognition. *For more details, please refer to the related links or feel free to contact us.

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[QuiQ Case Study] Fukuoka Prefecture Internal Medicine Clinic

Easily extract reservation information in CSV format! Introducing a case where reception operations have become more efficient.

We would like to introduce a case study on the implementation of the appointment reservation system 'QuiQ' at a clinic in Fukuoka Prefecture. At this clinic, patients used to make appointments at the reception during checkout after their consultations. If they couldn't secure an appointment on their desired date, it was necessary to have the doctor change the prescription duration again. After the implementation, it became possible to make appointments in the consultation room, which reduced the workload at the reception. 【Case Overview】 ■ Background of Implementation - We wanted to reduce phone calls for appointment changes, etc. ■ Effects of Implementation - It became easier to make reservations for vaccinations and health check-ups. - Reservation information can now be easily extracted in CSV format, allowing it to be utilized for other tasks. *For more details, please refer to the related links or feel free to contact us.

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[QuiQ Introduction Case] Shimizu Children's Clinic

The number of patients visiting the hospital has increased! Here are some examples of cases where patients were satisfied with the prompt response to their requests.

We would like to introduce a case study on the implementation of the appointment scheduling system 'QuiQ' at Shimizu Children's Clinic. The clinic was conducting examinations in the order of patient arrival, which led to crowding in the waiting room. To avoid this, they were considering a waiting system. After the implementation, they were able to reduce crowding in the waiting room, and an additional benefit was that they could check patients' ages before their arrival. 【Case Overview】 ■ Background of Implementation - The clinic was conducting examinations in the order of patient arrival, resulting in a crowded waiting room. ■ Effects of Implementation - They were able to avoid crowding in the waiting room. - They could check patients' ages before their arrival. *For more details, please refer to the related links or feel free to contact us.

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Vaccination Appointment System 'QuiQ'

We provide total support for influenza and COVID-19 vaccination services!

"QuiQ" is a vaccination reservation system that can be easily accessed from a smartphone or PC browser without the need to install any software. It manages the entire process of influenza and COVID-19 vaccinations through three functions: web reservations, reservation management, and inventory management. We provide a safe and secure cloud environment that complies with cloud service guidelines. 【Benefits for Medical Institutions】 ■ Improved efficiency in reception handling ■ Enhanced efficiency in managing vaccinators ■ Automation of inventory management ■ Reduction of human errors *For more details, please refer to the related links or feel free to contact us.

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Cloud-based medical appointment system 'QuiQ'

A solution to avoid patient waiting time stress and congestion in medical facilities, suitable for vaccination appointments and more.

"QuiQ" is a cloud-based appointment booking system that focuses on screen design and usability, pursuing ease of use. It allows for online waiting and reservations, and even integrates with payment machines and deposit machines. It supports the entire reception process, from appointment and check-in, which are the entry tasks for patients visiting medical institutions, to billing, which is the exit task. Developed with the concept of "screen design that anyone can use without confusion," it can be quickly adapted by those who are not comfortable with computers. 【Benefits of Implementation】 ■ Benefits for Medical Institutions (clinics, etc.) - Increased efficiency in reception tasks - Improved re-examination rates - Acquisition of new patients ■ Benefits for Patients - Check-in and reservations from anywhere - Effective use of waiting time - Reduced risk of hospital-acquired infections 【Features】 ■ Total support for reception tasks ■ Simple and user-friendly interface ■ Reasonable pricing *For more details, please download the PDF or feel free to contact us.

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