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  3. エヌ・ティ・ティ・ビズリンク
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エヌ・ティ・ティ・ビズリンク

EstablishmentJuly 2001
number of employees322
addressTokyo/Bunkyo-ku/1-4-1 Koishikawa, Sumitomo Realty & Development Korakuen Building 12F
phone03-6381-2610
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last updated:Nov 13, 2024
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エヌ・ティ・ティ・ビズリンク List of Products and Services

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[Data] Beamo Implementation Case: Tokyo Jamii

Responding to people's voices of "wanting to visit" and "wanting to see at a glance"! Rediscovering the value that digital twin technology and on-site DX provide through the use of many people.

In this document, we present a case study of our "Beamo" being implemented at the Tokyo Mosque and Diyanet Turkish Cultural Center. We have created a 3D view of the Tokyo Mosque, where various people and cultures intersect. Along with the floor map, we also provide detailed instructions on how to operate our product. This content will be useful for your consideration of implementation, so please feel free to download and take a look. [Contents] ■ Historic cultural facility "Tokyo Mosque" × Digital Twin Transformation on-site DX "Beamo" ■ Tokyo Mosque Floor Map ・Beamo Operating Instructions ■ Tokyo Mosque 1st Floor Entrance, Multipurpose Hall, Halal Market ■ Tokyo Mosque 2nd Floor Prayer Hall, Yunus Emre Turkish Cultural Center *For more details, please download the PDF or feel free to contact us.

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[Data] Beamo Implementation Case: Urayasu D-Rocks

Experience the interior of the clubhouse, which is usually not open for tours, up close with a 360-degree camera virtual experience!

This document includes a case study of our "Beamo" being implemented at the Urayasu D-Rocks rugby team, operated by NTTSportsX Corporation. We have captured the interior of the clubhouse, which cannot be visited in person, using a 360-degree camera, allowing for a virtual clubhouse tour and a detailed introduction to how to operate our product. This content will also be useful when considering implementation, so please feel free to download it and read through it. 【Contents (partial)】 ■ A close-up virtual experience of the clubhouse interior that is usually not open for visits, captured with a 360-degree camera ■ Clubhouse floor map ・ How to operate Beamo ■ Clubhouse 1st floor ■ Clubhouse 2nd floor *For more details, please download the PDF or feel free to contact us.

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[Data] Beamo Implementation Case: SeAH CSS

Introduction of cases where the digital twin of large factories in various regions has been realized quickly and cost-effectively.

This document includes a case study of our "Beamo" being implemented at SeAH CSS, which specializes in the manufacturing of high-tech industrial steel products and high-value special steel alloys. We provide a detailed introduction to the challenges they faced, such as wanting to reduce operations in dangerous environments like ultra-high temperatures, and the desire to streamline inspection and reporting processes in their vast factory areas, as well as the effects of the implementation. This content will also be useful as a reference when considering implementation, so please feel free to download it and read through it. [Contents (partial)] ■ Key points of the case study ・Challenges ・Effects ■ A long and difficult process toward complete DX ■ The ability to create fast and easy digital twins using Beamo *For more details, please download the PDF or feel free to contact us.

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[Information] Techniques for Utilizing Digital Twins in Planning and Development Operations in the Real Estate Industry

Easily access local information on PCs and smartphones! We also introduce common challenges.

This document provides a detailed explanation of solutions using digital twins to address common challenges in real estate planning and development. There are cases where necessary members cannot conduct on-site inspections due to time or financial constraints, and it often takes a significant amount of time to create paper documents. We discuss these common challenges and how to utilize digital twins. NTT Bizlink's "Beamo" features an intuitive user interface that allows even those unfamiliar with digital tools to easily operate it, making it applicable not only to planning and development tasks in the real estate industry but also to various industries and tasks involved in the utilization of facilities and buildings. [Contents] - Main tasks and common challenges in real estate planning and development - How to utilize digital twins in real estate planning and development tasks - An easy-to-use digital twin: NTT Bizlink's "Beamo" *For more details, please download the PDF or feel free to contact us.

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A chance to connect richly with diverse people through 3D views and abundant information.

You can capture the person you want to convey, so you can accurately visualize the content you want to communicate in 3D!

In this document, we feature an interview with the Tokyo Mosque Diyanet Turkish Cultural Center, which has implemented our "Beamo." By recreating the physical facility in a 3D view and making it available online, we introduce points about how it allows "those who want to visit but find it difficult" and "those who want to learn more first" to easily connect with cultural facilities. This content will also be useful for those considering implementation, so please feel free to download it and read it. [Contents] ■ A place that welcomes everyone, where people gather and the space is lively ■ The mosque is a place to replenish "the nourishment of the heart" ■ Beamo is a solution that creates "diverse and rich connections," not just for facility management ■ We want to use the 3D view provided by Beamo as a starting point for new challenges *For more details, please download the PDF or feel free to contact us.

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Challenges in Data Center Maintenance and Management and Solutions Using Digital Twins

To establish data centers in local areas and overseas, there are numerous challenges in terms of planning, development, operation, and maintenance!

This document provides a detailed explanation of the challenges in developing data centers in the telecommunications industry and solutions utilizing digital twins to address these issues. It includes methods and case studies on how to utilize digital twins in the development and management of data centers, such as differentiating from competitors through image sharing via 3D views and reducing the time and costs associated with site visits. NTT Bizlink offers "Beamo," a digital twin solution that anyone can easily use. [Contents] - High-load tasks related to the development and management of data centers - Causes of high-load tasks - Methods for utilizing digital twins in the development and management of data centers - Case studies of digital twin utilization in data centers - Solutions to data center development and management challenges using NTT Bizlink's digital twin "Beamo" *For more details, please download the PDF or feel free to contact us.

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[Information] How should the retail industry respond to the labor shortage?

What are the solutions using digital twins? Efficient simulation of store layouts is possible.

This document provides a detailed explanation of the challenges that often arise when the retail industry adopts an omnichannel strategy, as well as solutions utilizing digital twins. It includes high-load tasks related to retail store operations, such as planning and developing new stores and designing the layout of showrooming stores, along with their causes. NTT Bizlink's "Beamo" features an intuitive user interface that allows even those unfamiliar with digital tools to address challenges not only in retail but also in various industries such as food service and real estate. [Contents] ■ High-load tasks related to retail store operations ■ Causes of high-load tasks ■ How to utilize digital twins in retail store operations ■ Solving retail challenges with NTT Bizlink's digital twin "Beamo" *For more details, please download the PDF or feel free to contact us.

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[Data] Techniques for Utilizing Digital Twins in Manufacturing Industry

How should we respond to the aging of production facilities such as factories? An explanation of the causes of high-load operations.

This document provides a detailed explanation of the challenges in the development and management of production equipment in the manufacturing industry, as well as solutions utilizing digital twins to address these issues. It introduces methods for utilizing digital twins, such as reducing the effort and costs associated with site visits and streamlining education and training through 3D views, along with case studies of digital twin applications in production equipment. NTT Bizlink offers "Beamo," a digital twin solution that anyone can easily use. [Contents] ■ High-load tasks related to production equipment in factories, etc. ■ Causes of high-load tasks ■ Methods for utilizing digital twins in production equipment in factories, etc. ■ Case studies of digital twin applications in production equipment ■ Solutions to challenges in production equipment in factories, etc. using NTT Bizlink's digital twin "Beamo" *For more details, please download the PDF or feel free to contact us.

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[Information] What are the challenges faced by the food and beverage industry and how can they be addressed using digital twins?

Streamline education and training through image sharing via 3D View! Even in the event of trouble, there is a possibility that store employees can resolve it on their own.

This document provides a detailed explanation of the challenges in restaurant operations and solutions utilizing digital twins. It covers high-load tasks related to restaurant operations, such as store layout design and multi-store management, as well as their causes. NTT Bizlink's "Beamo" features an intuitive UI that allows even those unfamiliar with digital tools to easily operate it, addressing challenges not only in the restaurant industry but also in various sectors such as retail and real estate. [Contents] ■ High-load tasks related to restaurant operations ■ Causes of high-load tasks ■ Utilizing digital twins in restaurant development ■ Solving challenges in restaurant development with NTT Bizlink's digital twin "Beamo" *For more details, please download the PDF or feel free to contact us.

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[Information] A thorough explanation of the technologies that support digital twins!

IoT, AR/VR/Metaverse, Local 5G, AI! Four technologies that support digital twins.

This document provides an overview of digital twins and introduces four supporting technologies with examples. It also highlights the main benefits of utilizing digital twins, such as streamlining operations through real-time monitoring and reducing development costs with precise simulations. NTT Bizlink offers a digital twin solution called "Beamo," which is easy to use even for those unfamiliar with IT technology. [Contents] ■ What is a digital twin? ■ Four technologies supporting digital twins ■ NTT Bizlink's "Beamo" for more accessible digital twin applications *For more details, please download the PDF or feel free to contact us.

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Utilization of Digital Twins to Address Challenges in Large-Scale Commercial Facilities

By utilizing digital twins, many challenges related to the opening and operation of shopping malls can be resolved!

This document explains the challenges in shopping mall operations and how to utilize digital twins. It discusses the high-load operations that particularly arise when shopping malls engage in differentiation strategies, as well as the causes of high-load operations, such as limited simulation patterns for facility layouts. NTT Bizlink offers "Beamo," a digital twin solution that anyone can easily use. [Contents] ■ High-load operations that arise when engaging in differentiation strategies ■ Causes of high-load operations ■ How to utilize digital twins in shopping malls ■ Resolving shopping mall challenges with NTT Bizlink's digital twin "Beamo" *For more details, please download the PDF or feel free to contact us.

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[Information] A summary of the methods for calculating labor productivity and ways to improve it has been compiled.

There are various methods to improve labor productivity, each with its own advantages and considerations, so it is important to approach them with an understanding of their characteristics!

This document explains the overview of labor productivity and methods for improvement. It includes detailed information on "material labor productivity," which is a calculation formula that shows the output per worker (or per hour of labor), and "value-added labor productivity," which measures output based on value added (the monetary value created by production) rather than production volume. NTT Bizlink provides various companies with "smart glass solutions" to realize "work style reform in fieldwork." [Contents] ■ Definition and calculation methods of labor productivity ■ Methods to improve labor productivity ■ For labor productivity utilizing video communication tools, please consult NTT Bizlink. *For more details, please download the PDF or feel free to contact us.

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[Information] Japanese explosion-proof standards to consider before using smart glasses and recommended models.

By utilizing smart glasses equipped with explosion-proof features, it is possible to improve work efficiency even in hazardous areas!

This document explains the explosion-proof standards in Japan and introduces recommended models of smart glasses. It provides a detailed explanation of Japan's explosion-proof standards and certification tests, as well as whether overseas explosion-proof standards can be used in Japan. Additionally, it introduces RealWear's "HMT-1Z1," which is recommended for work in harsh environments, including explosion-proof areas. [Contents] ■ Standards required for using smart glasses in explosion-proof areas ■ Recommended smart glasses for use in explosion-proof areas ■ "Smart glasses" that excel in hazardous locations *For more details, please download the PDF or feel free to contact us.

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[Information] What are the challenges for Japanese companies in implementing DX?

It is not easy for Japanese companies to promote DX due to various challenges.

This document provides a detailed explanation of common challenges faced by Japanese companies and their solutions. It highlights three issues that Japanese companies face, such as 80% of IT-related costs being allocated to maintaining current systems. Additionally, it discusses essential and important factors necessary to resolve these issues and promote digital transformation (DX). This is a valuable resource, so please take the time to read it. [Contents] ■ What challenges do Japanese companies face in advancing DX? ■ How to eliminate technical debt and promote DX ■ Securing partners who can share the vision of DX *For more details, please download the PDF or feel free to contact us.

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[Information] Issues that can be solved with smart glasses and checkpoints before implementation.

An increasing number of companies are utilizing smart glasses to solve various problems!

This document explains the challenges that can be addressed through the use of smart glasses for on-site support, as well as the checkpoints to consider before implementation. It introduces issues such as variations in quality caused by workers and the time and costs associated with on-site movement, along with the selection points for "smart glasses" that can resolve these issues. NTT Bizlink offers a "smart glasses solution" to support smooth operations on-site. [Contents] ■Challenges in maintenance and upkeep of machinery and equipment ■Checkpoints for introducing smart glasses to solve these challenges ■Tools that excel in on-site support: "smart glasses" *For more details, please download the PDF or feel free to contact us.

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[Information] Risks of Not Implementing Smart Glasses and Benefits of Implementation

Smart glasses are gaining attention as one of the means to solve the efficient utilization of human resources and the streamlining of operations!

This document explains the potential problems that may arise from not introducing smart glasses, as well as the benefits of implementing them. It provides a detailed explanation of issues such as variations in work time and quality, and the need for confirmation using tablets during work. By introducing smart glasses, these problems can be addressed. [Contents] ■ What problems may arise from not introducing smart glasses ■ What are the benefits of introducing smart glasses ■ For the introduction and support of smart glasses, please consult NTT Bizlink *For more details, please download the PDF or feel free to contact us.

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[Information] Introducing examples of work style reform utilizing smart glasses.

Introducing examples of significant improvements in work efficiency, burden reduction, and the streamlining of technology transfer!

This document introduces examples of companies that have implemented work style reforms through the use of smart glasses. We provide detailed examples of cases where employee numbers were optimized, travel time and costs were reduced, and support systems for new employees were established. NTT Bizlink offers a "Smart Glass Solution" to support companies in their "work style reforms." [Contents] ■ Examples of work style reforms utilizing smart glasses ■ Key points for selecting smart glasses for work ■ For the introduction of smart glasses, please consult NTT Bizlink *For more details, please download the PDF or feel free to contact us.

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Factors hindering the digital transformation of the manufacturing industry.

The awareness of digital transformation in domestic companies is rapidly increasing!

This document explains the reasons that hinder the promotion of DX (Digital Transformation) in the manufacturing industry. It provides a detailed explanation of two factors: the operation of legacy systems and the allocation of a significant portion of the budget to system maintenance and management. Additionally, it includes solutions to these challenges. It is a valuable read, so please take a look. [Contents] ■ Two factors that hinder the promotion of DX in the manufacturing industry ■ What can be achieved by companies in the manufacturing sector through DX ■ If you are unsure about DX in manufacturing, please consult NTT BizLink *For more details, please download the PDF or feel free to contact us.

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[Information] We have summarized the challenges and solutions that hinder productivity improvement.

A partner who can resolve the questions and issues that arise during actual operations is essential!

This document highlights the challenges that hinder productivity improvement and introduces the factors behind these challenges as well as solutions to address them. It provides a detailed explanation of issues such as "the limited number of employees with skills to perform specific tasks" and "business flows that lead to human errors," along with methods to resolve these issues. NTT Bizlink offers the "Video On-Site Solution" as a service that contributes to improving productivity in fieldwork. [Contents] ■ What are the challenges hindering productivity improvement? ■ What are the solutions to enhance productivity? ■ For resolving productivity improvement challenges, consult NTT Bizlink. *For more details, please download the PDF or feel free to contact us.

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[Information] Steps and Considerations for Advancing DX in Factories

The first step towards DX is for the management team to consciously engage with a strong sense of will and responsibility!

This document explains the steps for implementing DX (Digital Transformation) in factories and the associated points of caution. It provides detailed explanations on establishing a system for promotion, analyzing and evaluating existing IT assets, and defining requirements to advance DX. NTT Bizlink offers a "Smart Glass Solution" to realize DX for companies in the manufacturing industry. [Contents] ■ Steps to advance digital transformation in factories ■ Points of caution when advancing digital transformation in factories ■ Tools that play a role in promoting DX: "Smart Glass" *For more details, please download the PDF or feel free to contact us.

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[Information] Issues hindering technology transfer and methods to resolve them.

By comparing the skills of the expert and the successor, you can identify what the successor excels at and what they are lacking!

This document provides a detailed explanation of the challenges that hinder the inheritance of knowledge and the methods to resolve them. It elaborates on the misunderstandings from skilled workers and companies that contribute to the hindrance of knowledge transfer, as well as the initiatives that need to be implemented to address these issues. NTT Bizlink offers comprehensive support for solving customer challenges, including network environment setup and operational support. If you are experiencing issues with technology transfer or human resource development, please feel free to consult with us. [Contents] ■ What are the challenges that hinder knowledge inheritance? ■ What are the methods for properly transferring technology? ■ For the introduction of "smart glasses," please consult with NTT Bizlink. *For more details, please download the PDF or feel free to contact us.

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[Information] Introducing solutions and examples for problem-solving using smart glasses.

Examples of successful business efficiency improvements! Introducing cases of challenges and their solutions.

This document introduces "smart glasses," which are gaining attention as one of the effective means for reforming work styles in on-site operations. We present examples of challenges faced in work environments utilizing smart glasses and their solutions. NTT Bizlink offers a "smart glasses solution" that proposes and supports devices suitable for various corporate challenges. [Contents] ■ Solutions to challenges utilizing smart glasses ■ For the introduction of "smart glasses," please consult NTT Bizlink *For more details, please download the PDF or feel free to contact us.

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[Information] Eyewear-type wearable device "smart glasses"

An explanation of "remote presence" progressing at construction sites, covering its overview, benefits, and challenges!

This document introduces the wearable device "smart glasses," which is actively used in remote presence. It explains the overview and background of "remote presence" that is progressing at construction sites, along with its benefits and challenges. NTT BizLink provides total support for solving customer issues, including network environment construction and operational support. [Contents] ■ What is "remote presence" being promoted at construction sites ■ Benefits and challenges of "remote presence" ■ Wearable device "smart glasses" that excel in remote presence *For more details, please download the PDF or feel free to contact us.

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[Information] Explanation of why smart glasses are suitable for on-site security measures.

About potential risks and solutions! Introducing the Smart Glass Cloud Column.

This document introduces "smart glasses," one of the wearable devices. It explains the reasons why the use of smart glasses is appropriate for security measures in the field, along with the potential risks of information leakage. NTT Bizlink, with its long-standing achievements in the field of video communication, will provide comprehensive support for solving customer challenges, including not only the provision of devices but also the construction of network environments and operational support. [Contents] - Risks associated with carrying manuals and procedure documents - Solutions through the use of smart glasses - For the introduction of "smart glasses," please consult NTT Bizlink *For more details, please download the PDF or feel free to contact us.

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[Information] What can be done with smart glasses and the effects and benefits obtained.

It is also possible to overlay information on what you are actually seeing, as well as to transmit and receive audio and video with remote locations!

This document introduces "smart glasses," which are gaining attention among wearable devices. It provides a detailed explanation of what can be achieved through remote support using smart glasses, as well as their effects and benefits. NTT BizLink offers comprehensive support for solving customer challenges, including not only the provision of devices but also the establishment of network environments and operational support. [Contents] ■ What can be achieved with remote support using smart glasses ■ Effects and benefits gained from remote support ■ If you want to promote work style reform in fieldwork, consider smart glasses *For more details, please download the PDF or feel free to contact us.

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The benefits of using wearable devices and points to be cautious about.

It is expected to contribute to improving corporate productivity, technology transfer, and cost reduction!

This document explains wearable devices, which are particularly attracting attention among various IT tools. It provides a detailed explanation of remote support using wearable devices, including their benefits and points to consider. NTT Bizlink has established a robust security system, so if your company is considering the introduction of wearable devices, please feel free to consult with us. [Contents] ■ Benefits of remote support during work ■ Caution against information leakage when introducing remote support systems ■ Introduction of remote support systems with security measures in mind *For more details, please download the PDF or feel free to contact us.

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[Information] Introduction to the mechanism of smart glasses, differences from AR glasses, and product overview.

Not only individuals but also entertainment facilities such as movies and museums, as well as businesses, are widely utilized!

This document explains the mechanism of smart glasses and introduces representative products. We present products from three companies, including RealWear's head-mounted wearable devices "HMT-1" and "HMT-1Z1," as well as Seiko Epson Corporation's smart glasses "BT series." NTT BizLink can provide operational support and assistance tailored to the on-site environment, drawing from our long-standing achievements in the field of video communication. Please feel free to consult with us. [Contents] ■ What is the mechanism of smart glasses? ■ Differences between personal and enterprise smart glasses ■ For the introduction of smart glasses, please consult NTT BizLink *For more details, please download the PDF or feel free to contact us.

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【Information】What are smart glasses?

A wearable device shaped like glasses! It has an integrated Android OS and is equipped with a camera and monitor.

This document introduces a wearable device called "smart glasses," which features various sensors and communication functions and is worn like regular glasses. It provides a detailed explanation of the factors contributing to the increasing demand for industrial use and the differences compared to tablets and wearable cameras. This is a useful read, so please take a look. [Contents] ■ Smart glasses are a wearable device shaped like glasses ■ Equipped with an embedded Android OS, camera, and monitor ■ Demand for industrial use has increased in recent years ■ Differences from tablets and wearable cameras in industrial applications ■ NTT BizLink's "Smart Glass Cloud" addresses customer challenges *For more details, please download the PDF or feel free to contact us.

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[Information] We have summarized what can be done with smart glasses and examples of their use.

You can view audio, video, and digital information hands-free! It is widely used from personal use to business scenes.

This document explains the details and features of smart glasses, as well as examples of their use in business settings. We specifically introduce what can be done with the features of smart glasses, such as "taking photos and videos" and "sharing what you are seeing." NTT BizLink provides various companies with "smart glasses solutions" to achieve "work style reform in fieldwork." [Contents] ■ What can be done with the features of smart glasses ■ Examples of utilizing the features of smart glasses ■ Smart glasses as a bridge between the work site and headquarters *For more details, please download the PDF or feel free to contact us.

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[Information] Changing Work Styles! What Can Future Gadgets Do?

Easily worn just like regular glasses! Information can be exchanged without using both hands.

This document explains what can be achieved with the introduction of smart glasses and the advantages and disadvantages of their industrial use. We will provide a detailed introduction to various features of smart glasses, such as "the ability to provide remote support by sharing video and audio using communication functions." If you have challenges in the field or are considering the introduction of smart glasses, please feel free to consult with us. [Contents] ■ What can be achieved with advanced smart glasses ■ Advantages and disadvantages of introducing smart glasses ■ When introducing smart glasses, consult with a vendor that has a proven track record *For more details, please download the PDF or feel free to contact us.

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[Information] Can wearable devices be used in BtoB? Introducing types and functions.

Regardless of the installation method, it is classified into two types: "function-adding" type and "monitoring" type based on its specifications!

This document will detail the main types and functions of wearable devices and explain how they can be utilized. We will introduce in detail the "function-enhancing" type that supports the activities and abilities of the wearer, and the "monitoring" type that observes the wearer's data. NTT Bizlink, with many years of experience in the field of video communication, has a wealth of expertise among its staff, enabling them to provide suitable implementation and operational support for on-site environments. 【Contents】 ■ Wearable devices can be broadly classified into two categories ■ The market size for wearable devices is still growing ■ Those who feel challenges with labor shortages on-site should consider smart glasses *For more details, please download the PDF or feel free to contact us.

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[Data] Analysis of overseas companies that have succeeded in DX and the factors behind their success.

Introducing three examples of companies that have succeeded in DX overseas, along with an explanation of the factors that led to their success!

This document presents three case studies of companies that have successfully implemented digital transformation (DX) overseas, based on the Japan External Trade Organization's research report "Current Status of Digital Transformation (DX) in the United States," and explains the factors that led to their success. Detailed introductions to the three cases of Domino's Pizza, Pitney Bowes, and ThyssenKrupp are provided. NTT BizLink, with its long-standing achievements in the field of video communication, is capable of providing operational support and assistance tailored to the on-site environment. [Contents] ■ Case studies of overseas companies that have succeeded in DX ■ Factors that contributed to successful digital transformation ■ For inquiries about the introduction of smart glasses for DX, please consult NTT BizLink. *For more details, please download the PDF or feel free to contact us.

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BizLink Chat Support Solution (Live Chat)

Utilize the chat window to improve customer satisfaction and increase purchase rates!

Utilizing a chat interface that excels in immediacy and leads to improvements in CVR (Conversion Rate: indicators of outcomes such as purchases) to enhance customer satisfaction and increase purchase rates! We support administrators with marketing functions and response performance statistics, and operators with knowledge functions. ■ Reasons for Choosing Us 01. A chat response solution developed with the feelings of telephone operators in mind Our chat response solution implements essential features for improving response quality through teamwork, such as automatic distribution of chats received by operators, transfer to other operators, real-time monitoring during responses by supervisors, and interruption functions. 02. Contact center specialization Multiple applications can be operated on a single system. It allows for efficient operations for outsourcers that undertake contact center tasks. ■ Features User-friendly and rich analytical functions, knowledge functions, and management functions tailored for contact centers; system integration with AI and CRM is possible; a highly effective survey function that can also be utilized for marketing analysis; operated in high-quality domestic NTT data centers.

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BizLink AI Chatbot

AI chatbots automate conversations on behalf of humans!

The AI chatbot automates certain conversations on behalf of humans. It is a service equipped with various features such as automatic responses to inquiries in natural language, AI self-learning, and data integration with human chat. ■Features - Automatic responses to inquiries in natural language The AI engine determines the user's intent and provides appropriate answers. - Equipped with a self-learning function that helps improve answer accuracy Based on user feedback regarding whether an issue has been resolved, it automatically learns the most suitable responses, achieving effortless accuracy improvement. - Easy implementation in a short time without hassle You can start using it in as little as two weeks from application to operation. It can be easily implemented by effectively utilizing existing FAQ lists. - An interactive GUI screen that allows anyone to easily create and tune a Q&A list Editing is easy with the GUI, making scenario creation and management straightforward. - Comprehensive support for customers from implementation to post-deployment operation We back up your chatbot operation with support for any uncertainties during implementation, assistance in creating FAQs, and ongoing support for operations after deployment.

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BizLink Cloud CTI

A highly functional cloud-based CTI service that can accommodate small-scale needs!

Standard features required for a contact center are included. This is a highly functional cloud-based CTI service that can accommodate small-scale operations. With NTT Bizlink's cloud CTI, operators can work from home. It supports diverse working styles and contributes to ensuring business continuity that is resilient to external factors such as infectious diseases and natural disasters. ■ Reasons for Choosing Us 01. Existing equipment can be reused You can continue to use your current PBX and business phones as they are. There is no need to change the wiring from the PBX main unit to the phones, which helps reduce initial costs and implementation time. 02. Experts in lines support efficient implementation based on existing configurations Implementing a cloud-based CTI is not actually easy. It is necessary to consider the integration with existing equipment such as lines, devices, and CRM, which are essential to the contact center. With NTT Bizlink, experts from the NTT Group with extensive experience will support a safe and reliable implementation without waste. You can trust us to handle it with confidence!

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Smart Cast

Easily accessible internet streaming service

■Service Overview This is a simple streaming service that utilizes the internet. It can be used for distributing executive messages within a company or as a webinar tool for communicating information to customers. ■Service Features By using online reservation operations, one-time URLs and QR codes are issued. You can easily watch from your PC or smartphone through a browser. The sender can use not only a PC but also a video conferencing system, allowing for stable, high-quality video transmission. It is possible to combine one-way and two-way communication based on needs. You can use it for various purposes, such as broadcasting from multiple locations or streaming panel discussions to employees nationwide.

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Managed Video Delivery Solution

Stable, high-quality, low-latency streaming platform

■Service Overview This is a solution that provides a high-quality, highly stable, low-latency one-way video distribution platform exclusively for customers in a permanent setup. ■Service Features By utilizing a dedicated network and specialized equipment for distribution, we offer high-quality, low-latency video streaming. Leveraging exceptional stability that cannot be achieved through the internet or satellite, it is used for continuous distribution to in-store information monitors and in the entertainment sector. With a simple configuration, anyone can easily operate it. There is also help desk support available, so you can use it with peace of mind.

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Managed Video Event Solution

Total support for important events that cannot fail.

■Service Overview This is an event solution that connects remote locations with high-quality, high-definition video for events such as financial results announcements, shareholder meetings, various press conferences, academic conferences, and lectures. ■Service Features We provide full support from planning, on-site surveys, and preparation to equipment setup and on-the-day operations in a one-stop manner. Various streaming methods are available to suit the content of the event. We utilize high-quality networks leveraging the advantages of the NTT Group. With over 20 years of experience in providing video events, we reliably support critical events that cannot afford to fail with our high technical skills and on-site capabilities.

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[Examples of Utilization in Remote Inspections] Inheritance of skills from veteran technicians through OJT using video.

The evolution from phone to video has improved the accuracy of information collaboration. With bone conduction headphones, clear audio communication is possible even in noisy environments.

We would like to introduce a case study of the implementation of "Smart Glass Cloud" at Hokkaido Electric Wire Co., Ltd. The company was seeking efficient human resource development as it became difficult to maintain traditional one-on-one on-the-job training (OJT) due to the retirement of veteran employees. After the implementation, being able to record work processes in high quality made it easier for instructors and workers to reflect on and confirm improvement points, as well as provide guidance. [Challenges] ■ With generational change progressing, smooth technology transfer became an urgent issue. ■ In addition to taking time to move between distant business locations for equipment inspections, securing personnel was also a burden. *For more details, please download the PDF or feel free to contact us. *We are conducting demonstrations in our Tokyo and Osaka demonstration rooms, via web meetings, and through on-site visits, so please feel free to reach out for requests.

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[Examples of Remote Presence Utilization] 80% of On-Site Inspections Handled with Smart Glasses

[NETIS Registration] Utilized by the site, office, and client in a unified manner! A case that realized remote presence. Clear images capable of recognizing small text such as model numbers and sizes.

We would like to introduce a case study where "Smart Glass Cloud" was adopted by Yokogawa Bridge. The web conferencing system used by the company had low visibility, making it difficult to take photos and share data. After the implementation, they were able to accurately record the "parts they wanted to check," which also reduced the burden on the client side. 【Case Overview】 ■Challenges - In bridge construction, "remote presence" has been promoted to improve productivity and move from direct on-site inspections to non-contact methods. ■Effects - The "material confirmation," "stage confirmation," and "on-site inspections" conducted remotely have become more efficient. - Over 80% of inspections can now be conducted remotely. *For more details, please download the PDF or feel free to contact us. *We offer demonstrations in our Tokyo and Osaka demonstration rooms, via web meetings, or through on-site visits, so please feel free to reach out to us for requests.

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Solving remote support challenges with the combination of "SGC" and "Xacti."

Performance in dark environments that can be used for work in dark places! Accurate work instructions and on-site verification are possible.

We will solve the challenges of remote support with the combination of "SGC" and "Xacti." Weighing approximately 100g, it features a highly reliable mech-less structure and is equipped with an image sensor for security cameras. It is dustproof and waterproof with an IP65 rating and can be used in environments ranging from -5°C to 50°C. Additionally, with image stabilization and horizontal hold functions, fine details such as scales and equipment can be clearly read during remote inspections, enabling accurate work instructions and on-site verification. 【Features】 ■ Equipped with world-class powerful image stabilization ■ High durability + compact and lightweight ■ Hardware design suitable for business applications *For more details, please download the PDF or feel free to contact us.

  • Surveillance Cameras

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Zacti Corporation High-Resolution Camera 'Xacti CX-WL100'

Equipped with unique image stabilization features! Strong in close-up shots, allowing for visibility of small subjects.

The device 'Xacti CX-WL100' compatible with our smart glasses cloud features a high-resolution camera with 12.47 million pixels. It is a compact, professional-grade wearable camera with a waterproof and dustproof structure that can withstand operating environments of up to 50°C. Equipped with our unique stabilization function, the Exstabilizer, it ensures stable video unaffected by the operator's shaking or tilting. Please feel free to contact us if you have any requests. 【Features】 ■ High-resolution camera with 12.47 million pixels ■ Equipped with unique stabilization function ■ Strong in close-up shots, capable of confirming small objects *For more details, please download the PDF or feel free to contact us. *We offer demonstrations in our Tokyo and Osaka demonstration rooms, via web meetings, or through on-site visits, so please feel free to reach out to us for requests.

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Wearable camera "VUZIX M400 Smart Glasses"

Lightweight smart glasses weighing about 160g! 64G of storage necessary for saving videos and photos and installing software.

The device compatible with our smart glass cloud, the 'VUZIX M400 Smart Glasses,' is a lightweight product designed to be tough and usable outdoors. It features a high-definition organic EL display with a resolution of 640×360, a brightness of 2000 nits for clear visibility even in dark environments, and high-quality noise-canceling microphones among its many functions. Additionally, it boasts reliable physical characteristics such as a touchpad and buttons for operation, as well as waterproof and dustproof features for outdoor use. 【Features】 ■ A platform suitable for wearable devices ■ Comprehensive display, camera, audio, and connectivity features ■ Reliable physical characteristics *For more details, please download the PDF or feel free to contact us. *We offer demonstrations in our Tokyo and Osaka demonstration rooms, via web meetings, or in-person visits, so please feel free to reach out for requests.

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Wearable Camera Realwear Navigator 500

The processor, GPU, and memory capacity have improved! Approximately one-third lighter compared to the HMT-1.

The device 'Realwear Navigator 500', compatible with our smart glass cloud, features a high-resolution camera with up to 48 million pixels. It can capture images in low light (dark places) and supports 6x zoom while maintaining 720p resolution, as well as 4x zoom at 1080p. Its highly praised voice recognition capabilities and durability are on par with the HTM-1. Additionally, it allows for hot-swapping of power (replacement while powered on), making it suitable for extended work sessions. 【Features】 ■ 16 million pixel high-resolution camera ■ Equipped with voice recognition functionality ■ Tough design that withstands fieldwork *For more details, please download the PDF or feel free to contact us. *We offer demonstrations in our Tokyo and Osaka demonstration rooms, via web meetings, or through on-site visits, so please feel free to reach out for requests.

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Features of Smart Glass Cloud <Annotation/Pointer>

Instructions can be given to the site instantly, without any time lag.

We would like to introduce the features of our smart glasses cloud, specifically the "Annotation/Pointer." With annotation, instead of providing verbal explanations, you can draw on captured still images to indicate work areas, thereby improving the level of communication. Additionally, with the pointer, you can give instructions while directly drawing on the video being viewed, allowing for quick guidance to on-site workers. [Features] ■ Improved level of communication ■ Ability to provide quick instructions to on-site workers *For more details, please download the PDF or feel free to contact us. *We offer demonstrations in our Tokyo and Osaka demonstration rooms, via web meetings, or on-site visits, so please feel free to reach out for requests.

  • Other network tools

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