ソフトマティック List of Products and Services

■Product Details This is a system that allows for immediate dialing by clicking on the phone number field of the desired contact while viewing the company information page or phone number list page in Internet Explorer (IE). Typically, when dialing while looking at the screen, it takes about 6 to 10 seconds to confirm the phone number and handle the receiver and button operations, which can lead to wasted time and costs due to misdialing. This system addresses those issues. Individuals engaged in phone-intensive tasks often experience stress from such situations, but by implementing this system, they can easily, quickly, and accurately make calls. If you are currently displaying your CRM application or customer management application in IE, implementing this system will facilitate outbound operations without the need for customization. Currently, usage is limited to IE, but there are plans to gradually support other Office products as well.

• CTI Support Center

This system is a structurally simple auto-call mechanism that automatically makes calls by inputting a list of phone numbers (CSV) into the computer and plays pre-registered voice guidance.

• CTI Support Center

One method to prevent erroneous FAX transmission is the use of speed dial operations. However, the speed dial registered on the FAX must always correspond to the recipient's FAX, and due to the ease of operation, it can be difficult to notice a mistake in pressing the speed dial, leading to concerns that the damage caused by such errors could be significantly greater than that caused by dialing a wrong phone number. For example, one might accidentally press the speed dial button for Company B instead of sending a FAX intended for Company A. Additionally, in environments where a zero prefix is necessary, it is common to send without dialing "0" at the beginning. In methods of FAX transmission that require dialing the recipient each time, forgetting the "0" for outside line access or mistakenly pressing the wrong dial can also lead to erroneous transmissions. At TeleGuard, we display the recipient on an authentication PC during FAX transmission and prevent sending the FAX unless authentication is performed, thereby preventing erroneous transmissions in advance. By placing the authentication PC on the LAN, it becomes possible to separate the roles of the FAX operator and the authenticator, clarifying the division of responsibilities during FAX transmission.

• Email/Fax transmission
• Other measurement, recording and measuring instruments
• Video Recorder

This system is designed to make simultaneous phone calls to registered phone numbers (landline and mobile) based on the emergency level by pressing a button on the computer screen corresponding to that emergency level.

• CTI Support Center

Utilized for checking amendments to laws and regulations that were previously done through manual browsing on websites. It can also be used for checking updates and tampering on homepages. Our company uses it for checking updates on the IP address range publication page announced by mobile carriers as part of mobile site operations. Additionally, as a server monitoring function, it can perform file update checks, folder file update checks, process health checks, and free space checks. A trial version is available, so please download and use it from the URL below. http://www.softmatic.co.jp/download/arc/NewArcSetup.exe You can find the manual here: http://www.softmatic.co.jp/download/arc/NewArcSetupManual.pdf

• EAI/ETL/WEB application server
• Other security
• Other security and surveillance systems

(1) Call recording from a single PC (2) Automatic recording function using sound pressure detection (3) Integration into existing systems using API (4) Client software can be upgraded to the monitoring system "Retriever" with just configuration changes

• Other core systems
• Other information systems

We will smoothly assist you with tasks from screen capture to pasting into Excel. When you press the capture button, it will automatically convert to JPEG format and save it. You can select images from the list and create a slideshow of the captured images in Excel. Since the JPEG files are stored on the server, you can share the captured images between PCs within the company, making it useful for image management as well. There is also simple image editing available, which is handy for creating basic manuals. *For more details, please contact 'Request for Materials'.*

• Process Control System
• others

Please utilize this product to reduce travel expenses and improve phone efficiency. It is a compact appliance that allows you to easily share documents on your PC with someone else's PC connected via a network. With the annotation (pen writing) feature, you can freely draw circles around areas you want to focus on, and both parties can write on the same document from their PCs, making it very convenient. Additionally, you can operate a remote PC, making it suitable for remote help and support, such as assisting with application installations. Simultaneous meetings for 2, with up to 10 users participating at the same time. Please feel free to contact us.

• Other network tools

Phone call monitoring will be possible with existing equipment. It is equipped with call recording functionality, playback functionality, and management features. It can also be integrated into existing systems via API. We offer it at a special price through inquiries from this site.

• Server monitoring and network management tools
• others