フィンテックス List of Products and Services

"Portable CM" is a new style of presentation tool utilizing iPad/iPhone. With movement and sound, it highlights the product's appeal points in detail, allowing anyone (for example, even new staff) to deliver a highly effective presentation. High-quality design templates and background music created by professional staff are available at a low cost. By combining a wealth of templates with photos, videos, and audio, you can create a tool that allows for presentations anytime and anywhere. 【Please feel free to contact us first.】

• Catalog and manual creation

Cloudock is a specialized ASP service for creating manuals. When creating various documents such as product instruction manuals and business operation manuals, Cloudock can meet needs such as "quality improvement," "cost reduction," and "shortened delivery times" compared to traditional methods. Cloudock focuses on design templates as a specialized service for manual creation. By using templates that combine functional beauty and visual appeal, anyone can easily create beautifully designed manuals. For more details, please download the catalog.

• Catalog and manual creation
• Other information systems

Cloudock is a specialized ASP service for creating manuals. When creating various documents such as product user manuals and business operation manuals, Cloudock can meet needs such as "quality improvement," "cost reduction," and "shortened delivery times" compared to traditional methods. By using Cloudock, documents are automatically laid out while writing, allowing them to be delivered to users with just one email. There is no traditional printing or shipping period, which also contributes to CO2 reduction. Updates to manuals are reflected in real-time. For more details, please download the catalog.

• Catalog and manual creation
• Other information systems

Cloudock is a specialized ASP service for creating manuals. When creating various documents such as product user manuals and business operation manuals, Cloudock can meet needs such as "quality improvement," "cost reduction," and "shortened delivery times" compared to traditional methods. By using Cloudock, you won't incur costs for DTP editing, printing, or shipping. If you were managing printed materials, those management costs will also be eliminated. It achieves overwhelming cost reductions solely through the process. For more details, please download the catalog.

• Catalog and manual creation
• Other information systems

Fintex Co., Ltd. has been creating various manuals for over 20 years. We are pleased to announce the launch of our new cloud-based manual creation service, "Cloudock," which offers high-quality and affordable solutions based on our manual creation expertise. Experience a new way of creating beautiful manuals easily, quickly, and at a low cost. For more details, please contact us or check our catalog.

• Catalog and manual creation
• Other information systems

Focusing on the production of comprehensive manuals, we are capable of creating a wide variety of layouts and designs, from brochures to general books. Through collaboration with in-house and external DTP operators, we can also handle large-volume tasks and production with tight deadlines. Please contact us for more details.

• Other services

Technical illustrations are produced widely, ranging from disassembly diagrams and assembly/operation instruction line drawings to three-dimensional illustrations that can also be used in advertising media. In graphic design, we can create various graphical designs, including the layout of manuals and brochures, as well as posters. Additionally, in character design, we plan and produce characters that appear in various manuals and advertising media, as well as corporate logos, marks, and icons, based on research. Please contact us for more details.

• Other services

Even with the same manual or user interface (UI), the way expressions are used can vary greatly depending on the country. Simple translation may lead to the inclusion of discriminatory expressions, so we ensure consistency in terminology using a glossary and conduct checks by native speakers from each country to produce quality that matches what is created in the home country. At Fintex, we recreate everything, including the overall structure and the style of diagrams, for each country, achieving usability that cannot be obtained through standard translation, while also guaranteeing accuracy and consistency through TRADOS. Please contact us for more details.

• Catalog and manual creation
• Translation/Interpretation

At Fintex, we offer the production of various types of manga tailored to our customers' needs. Manga is a form of expression that makes it easier to understand the content compared to just explaining it with text, and it can convey information in a friendly manner. Our diverse team of writers will recreate the image you desire! For more details, please contact us.

• Catalog and manual creation

We have created a "Help" section for reference during the use of the ASP. While the regular manual allows you to look at a booklet while viewing the screen, the Help will display the operation screen and the help content simultaneously on the same screen. Therefore, we focused on making the descriptions simple and easy to understand, creating content that naturally guides users through the tasks. For more details, please contact us.

• Catalog and manual creation

The existing ASP user manual was aimed at developers and was very difficult for actual users to understand, so we made significant changes to the structure and rewrote the content. Since many users were not very familiar with computers, we abandoned the function-based manual structure and instead adopted a purpose-based manual structure. We also categorized the content into different levels, from beginners to advanced users, to provide optimal usage guidance based on the user's situation. As a result, inquiries from users drastically decreased, and we received feedback from customers expressing their happiness, stating that "we were able to reduce the call center size and lower operational costs." It was a very rewarding job. For more details, please contact us.

• Catalog and manual creation

This was a request from a customer who realized just before the launch of the ASP service that there was no manual available. We considered how to reduce customer inquiries in a short period and first created a 24-page starter guide to explain the basic operational flow. Later, we produced a manual that included more advanced operations. To lower the barriers for general retailers to sell products in an online shopping mall, we initially explained the ease of implementation and simple operational methods, gradually structuring it to enable more complex tasks. For more details, please contact us.

• Catalog and manual creation

In recent years, there has been an increasing demand for manuals that explain how to use ASP/SaaS. While they fall under the same category as "operation manuals," ASP/SaaS manuals particularly require a focus on creating manuals tailored to the characteristics of the users. Therefore, Fintex is putting significant effort into the production of ASP/SaaS manuals and is continuously conducting research on this topic. We propose methods for navigating the usage of services while users are utilizing them, based on a thorough understanding of both the users and the characteristics of the services. For more details, please contact us.

• Catalog and manual creation

The manual for the mobile phone is crafted with such precision that it is said to be a traditional craft in itself. Each screen included is meticulously designed, and dozens of capture screens are repeatedly replaced before arriving at the final version. Naturally, the content is also carefully scrutinized over time. Recently, as functionality and multi-functionality have advanced even further, the process of creating manuals has become broader and more profound. From writing to printing, it can be said that many staff members put great care into producing the manual. For more details, please contact us.

• Catalog and manual creation

Even for a single product, we will create a segmented structure so that both administrators and end users can utilize it. We will first explain the structure of the manual and an overview of the product, and at the end of the main text, we will include appendices such as a glossary and index, creating content organized by chapters according to the theme, resulting in an easy-to-understand manual structure. We will also enhance the search functionality, adopting a style that allows users to understand the product's features from multiple angles. It is truly challenging to accomplish changes in specifications, translations into various languages, writing reviews, and DTP editing within the set deadlines, but the joy when it is released as scheduled is immense. For more details, please contact us.

• Catalog and manual creation

In manuals aimed at a younger audience (ages 8 to 15), we make efforts to attract readers' interest by using large fonts, adding furigana, incorporating characters throughout the pages, and decorating the pages with borders. By capturing the transitions on the screen and writing the steps in a conversational tone, we enable readers to enjoy the game alongside the manual. It was a challenging job with tight deadlines, but we created it while having fun, ensuring that children who pick up the manual can enjoy it as well. For more details, please contact us.

• Catalog and manual creation

An operation manual is a text that describes how to use equipment or services. There are almost no products without an operation manual, ranging from consumer items like mobile phones and home appliances to corporate products like multifunction printers and servers. At Fintex, we not only create manuals simply within a limited budget and schedule, but we also offer various suggestions to ensure that the manuals are useful for the users who will use them. Please contact us for more details.

• Catalog and manual creation

First, we start by gathering information and conducting research on the client's industry and business type. On-site, we conducted interviews while moving around together with the staff from the morning. At the same time, we repeatedly held detailed meetings with the person in charge. We focused on creating content that even new staff could easily understand, as well as designing layouts and color schemes that would not become boring. Thanks to the strong cooperation from the on-site staff and the person in charge, we were able to create a highly polished manual. It is a manual that we put a lot of thought and effort into, using our feet, hands, and minds to its fullest. For more details, please contact us.

• Catalog and manual creation

The readers of the manual are beauty consultants. They handle various skincare products, from lotions to creams, tailored to different age groups, and perform massages directly on people's skin. Any accidents could lead to irreparable consequences. In line with the nature of the work, we have designed a vibrant color scheme and layout to ensure it does not become a bland operations manual. Even though the manual is beautifully crafted to attract beauty consultants, the effort put in by the creators was significant. For more details, please contact us.

• Catalog and manual creation

The operations manual for the food and beverage industry is very detailed and standardized. I was surprised by its level of detail when I received the draft. However, since the products involved are meant for human consumption and providing consistent service and hospitality to customers is also important, it's only natural. To cover a wide range of topics from hygiene measures to greeting phrases, we created the manual with consideration for content creation and guidance through characters, ensuring that staff naturally acquire the necessary actions and rules. For more details, please contact us.

• Catalog and manual creation

A business manual is a text that clarifies the rules and methods regarding various operations of customers. For example, business manuals are utilized in various situations to teach operations, such as "Store Operations Manual," "New Employee Training Manual," "Sales Manual," and "Customer Service Manual." At Fintex, we create manuals with optimal content based on a thorough understanding of our customers' daily business operations. Furthermore, manuals that are not utilized have no meaning, so we actively propose follow-up measures as well. For more details, please contact us.

• Catalog and manual creation

Cloudock is a specialized ASP service for creating manuals. When creating various documents such as product instruction manuals and business operation manuals, Cloudock can meet needs such as "quality improvement," "cost reduction," and "shortened delivery times" compared to traditional methods. Cloudock is currently applying for a business model patent.

• Catalog and manual creation

No matter how advanced and complex the technology and services are, both providers and users cannot be happy unless users utilize them. Furthermore, in situations involving internal controls and the transmission of know-how within a company, no matter how beautifully documented and visualized it is, if the intended audience does not engage with it, the time and effort spent on its creation are meaningless. Fintex executes the "visibility" of your company's products, services, and internal and external documents. No document should merely be an accessory or exist only in form. Our mission is to provide "documents" that achieve their original purpose efficiently within budget and schedule. We aim to be a digital document company that offers comprehensive proposals and realizations, from public relations and manuals to internal documents. This is the philosophy that Fintex has upheld for over 20 years.

• EAI/ETL/WEB application server
• Printing/Publishing
• others

We offer a wide range of services from large structural diagrams of industrial design to small icon images. Not only can we create disassembly diagrams and assembly/operation instruction line drawings for hardware, but we also produce three-dimensional illustrations that can be used in advertising media. ○ Technical illustrations and parts catalogs for industrial design ○ We can also create special BMP images for touch panels used in equipment integration ○ We can accommodate both 2D and 3D illustrations 【Examples of Achievements】 Mobile phones, automobiles, network system configuration diagrams, computer main units and peripherals, multifunction devices (main unit, images for operation panels, maintenance work), GPS satellites, portable audio players, character illustrations ◆ Please feel free to contact us for more details. ◆

• Catalog and manual creation