Creating manuals tailored to user characteristics. Convenience for both customers and users.
In recent years, there has been an increasing demand for manuals that explain how to use ASP/SaaS. While they fall under the same category as "operation manuals," ASP/SaaS manuals particularly require a focus on creating manuals tailored to the characteristics of the users. Therefore, Fintex is putting significant effort into the production of ASP/SaaS manuals and is continuously conducting research on this topic. We propose methods for navigating the usage of services while users are utilizing them, based on a thorough understanding of both the users and the characteristics of the services. For more details, please contact us.
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【Main Features】 ○ In recent years, there has been an increasing demand for manuals that explain how to use ASP/SaaS. ○ ASP/SaaS manuals need to be particularly mindful of creating content tailored to the characteristics of users. ○ We propose methods for navigating the usage of services while users utilize them, based on a thorough understanding of both user and service characteristics. 【Other Features】 ○ While ASPs that operate various functions through a web browser have become more advanced, they also have the downside of being less approachable and taking time to understand. ○ Since SaaS releases only the necessary functions for each user, manuals that cover all functions can sometimes confuse users instead. ○ For some users, printed manuals may be more effective, while for others, navigation through video and audio may be preferable. ● For more details, please contact us.
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No matter how advanced and complex the technology and services are, both providers and users cannot be happy unless users actively utilize them. Furthermore, in situations involving internal controls and the internal transmission of know-how, no matter how beautifully documented and visualized the information is, if the intended audience does not engage with it, the time and effort spent on its creation are meaningless. Fintex executes the "visibility" of your company's products, services, and internal and external documents. No document should merely be an accessory or exist only in form. It is our mission to provide "documents" that achieve their original purpose efficiently within budget and schedule. We are a digital document company that offers comprehensive proposals and realizations, from public relations and manuals to internal documents. This is the philosophy that Fintex has upheld for over 20 years.
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