[Video Education Introduction Case Study] Hibino Industrial Co., Ltd.

Standardizing the education of multinational staff through videos! Achieved a reduction in defect rate of approximately 35% and reduced training man-hours to one-fifth.

We would like to introduce a case study of the implementation of "VideoStep" at Hibino Industrial Co., Ltd. With a large number of foreign staff and a variety of languages used on-site, it was challenging to convey tips and key points through standard documents in paper or Excel format. Additionally, the storage locations of these standard documents were scattered, making it difficult to identify the latest versions. After implementation, the defect rate was reduced by 35%, and training time per person was cut down to about one-fifth. Customer evaluations improved from C rank to A rank, and high ratings were also achieved in the IATF16949 audit. [Case Overview] ■ Challenges - The use of various languages on-site made it difficult to rely solely on Japanese education. - Standard documents were scattered across various Excel files, making it hard to identify the latest versions. - A previously implemented one-time purchase video tool was difficult to operate and did not become established. ■ Effects - Defect rate reduced by 35% - Training time per person reduced from 20-30 hours to about one-fifth - Customer evaluation improved from C to A, maintaining an A rating thereafter - Received high praise in the IATF16949 audit for "providing education in multiple languages with clear standards" *For more details, please download the PDF or feel free to contact us.

Catalog and manual creation