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  3. 高崎ものづくり技術研究所 ゴウドウガイシャタカサキモノヅクリギジュツケンキュウショ
  4. Is it possible to use ChatGPT for complaint management? How can we utilize the conversational AI ChatGPT, which is attracting attention for improving operational efficiency and productivity in the manufacturing industry? This article explains examples and points to consider.
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  • Jun 03, 2023
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Jun 03, 2023

Is it possible to use ChatGPT for complaint management? How can we utilize the conversational AI ChatGPT, which is attracting attention for improving operational efficiency and productivity in the manufacturing industry? This article explains examples and points to consider.

高崎ものづくり技術研究所 高崎ものづくり技術研究所 ゴウドウガイシャタカサキモノヅクリギジュツケンキュウショ
There is significant attention being drawn to conversational AI with high language processing capabilities, such as ChatGPT and Bing AI. Utilizing this conversational AI in businesses can generate many benefits, including improved operational efficiency and increased productivity. ■ What specific tasks can be leveraged to enhance productivity? Here are some examples from my own experience: (1) Document creation, such as proposals and plans (2) Translation (3) Creation of manuals and work procedures (4) Customer complaint management (5) What is prompt engineering that draws out the capabilities of AI? ■ Now, how can we further apply this to advanced operations in the manufacturing industry? Let's consider this. Through discussions with Google Bard, it becomes clear that there are many hidden capabilities. I have summarized the results in an article, which I will publish as is, but it is necessary to verify whether these can actually be implemented. (1) Monitoring machine conditions with sensors for preventive maintenance (2) Creating production plans for factories using conversational AI (3) What is Microsoft 365 Copilot? (4) New features being developed for Google Bard that are deepening its capabilities.
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How to Use Conversational AI to Improve Operational Efficiency and Productivity in Manufacturing? Explanation of Examples and Precautions
So, in what actual operations can we utilize it to enhance productivity? I will introduce examples that I have personally used so far. (1) Document creation such as proposals and plans (2) Translation (3) Creation of manuals and work procedures From the above, it has become clear that it demonstrates great power in document creation and information gathering. Additionally, it can be recognized that the skills to effectively use AI (prompt engineering) are also necessary.
Applying Conversational AI ChatGPT to Advanced Operations in Manufacturing: Can Preventive Maintenance of Factory Equipment and Machinery and Production Planning be Managed with Conversational AI?
Regarding preventive maintenance of machinery, the following answer was returned: "Bard understands the structure of the machinery to identify the failure points. By understanding the structure of the machinery, Bard can pinpoint the areas where abnormalities occur. Once Bard identifies the areas, it suggests repair methods to the user." It's truly amazing. I learned for the first time that not only generating text answers in a conversational chat is possible, but also such things can be done.
Pro Manual: What Can AI Do? Reforming Production Sites Towards DX
This is a guide that covers the transformation of companies, improvement of productivity, and problem-solving at production sites aimed at DX and smart factory implementation in factories with small-lot, multi-variety production. It explains how to introduce AI and robots in order-made small and medium-sized parts processing and assembly production factories. (Provided in PDF electronic data)

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No23.AIで何ができるのか(表紙).jpg

Pro Manual! What can AI do? Reforming the production site towards DX (Digital Transformation).

A guidebook covering corporate transformation, productivity improvement, and problem-solving on the shop floor aimed at the digital transformation and smart factory development in multi-variety, small-lot production factories.

This course aims to understand the necessity of corporate transformation through DX (Digital Transformation) and provides a detailed explanation of the key points for promoting DX within one's own company. 1. Overview of DX 1.1 What is DX? 1.2 What is DX in manufacturing? 1.3 Differences between improvement activities, IT implementation, and DX 1.4 New improvement activities to promote DX 2. Case Studies of DX Implementation 2.1 Essential digital technologies for DX 2.2 AI and robotics technology 2.3 IoT and data collection mechanisms 2.4 Data analysis and utilization methods 2.5 IT technologies for administrative departments 2.6 Solving familiar issues with digital technology 2.7 Skills required for engineers 3. Implementation of DX Strategy 3.1 Building foundational strength to withstand environmental changes 3.2 Two directions for DX in order-based processing production companies 3.3 Creating customer value 3.4 Human resource development for promoting DX 3.5 Transforming from order-based production organizations to customer development organizations <Case Studies> 1. Method for creating work instruction manuals using conversational AI 2. Visualization of management through BI tools 3. Building a preventive maintenance system for machines using AI

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What can AI do? Reforming production sites for DX transformation [Pro manual for immediate use on-site] <Free: format forms and mini explanations>

What can AI do? Reforming production sites for DX transformation [Pro manual for immediate use on-site] <Free: format forms and mini explanations>

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[Cast Iron Crack] We will repair cracks in metal products without applying heat.

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The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact to the base material. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

Apr 15, 2026

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PFAS Regulation Countermeasures! ■■ Leak Test Equipment for Small Electronic Components|MSA-0101 series ■■ Does not use fluorinated inert fluids. PFAS-free. Offers accuracy equal to or better than liquid immersion testing.

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● This is a leak testing device for small electronic components that does not use fluorinated inert liquids (PFAS-free). ● There is no longer a need for unstable visual confirmation through liquid immersion testing. It adopts a quantitative testing method that allows for stable pressure leak testing. ● It is a tabletop leak testing device specifically for gross leaks, with accuracy equal to or greater than that of liquid immersion testing. ● The detectable range is approximately 1×10⁻² Pa·m³/s to 1×10⁻⁶ Pa·m³/s (varies depending on the target product). ● It is suitable for sealed structures ranging from a few millimeters to a maximum of 80 × 70 mm. Please feel free to contact us for more information!

Apr 15, 2026

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Fukuda's leak test, leak inspection, leak detection, leak test, integrity test.

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Fukuda Co., Ltd. has been pursuing leak detection for 60 years and is committed to advancing the future of leak testing. 【 Supporting Various Leak Tests: Air Leak Test / Gas Leak Test (Hydrogen Gas, Helium Gas) 】 We develop, manufacture, and sell leak testing equipment to inspect airtightness and sealing properties. We will propose the appropriate testers and devices for each inspection target. 【 Target Industries and Examples of Inspection Targets 】 - Automotive Industry: Engines, FC components, valves and piping, various parts - Electronic Components Industry: Smartphones, keyless switches, various small sensors - Pharmaceuticals / Food / Cosmetics Industry: Bottle containers, syringes, vials, eye drop containers, pillow packaging, PTP packaging We will propose the most suitable leak testers for each industry. 【 ISO Certification 】JIS Q 9001:2015 (ISO 9001:2015)

Apr 15, 2026

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[Cast Iron Crack Repair] We repair cracks in metal products without applying heat.

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  • COMPANY

The "Mechanical Stitching Method" by Nichinichisui Road Machinery Co., Ltd. is a new technique that allows for the repair of metal cracks without the application of heat. By using special bolts and reinforcement plates, cracks are physically removed, and repairs are made without causing any thermal impact to the base material. Repairs can be carried out in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. ◎ For more details, please contact us. ◎ If a detailed technical explanation is needed, please contact us.

Apr 14, 2026

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■■ Air Leak Tester | FLA-0200 / FLA-0201 series ■■ Fukuda's new flagship model. Equipped with mastering correction function, it enables high-precision measurements in a short time.

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Fukuda's new flagship model. - Masterless type (FLA-0200 series) - General type (FLA-0201 series) Two models of air leak testers. With the mastering correction function, high-precision measurements can be achieved in a short time. Please take a look at the catalog.

Apr 14, 2026

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