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  3. 高崎ものづくり技術研究所 ゴウドウガイシャタカサキモノヅクリギジュツケンキュウショ
  4. Is it possible to use ChatGPT for complaint management? How can we utilize the conversational AI ChatGPT, which is attracting attention for improving operational efficiency and productivity in the manufacturing industry? This article explains examples and points to consider.
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  • Jun 03, 2023
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Jun 03, 2023

Is it possible to use ChatGPT for complaint management? How can we utilize the conversational AI ChatGPT, which is attracting attention for improving operational efficiency and productivity in the manufacturing industry? This article explains examples and points to consider.

高崎ものづくり技術研究所 高崎ものづくり技術研究所 ゴウドウガイシャタカサキモノヅクリギジュツケンキュウショ
There is significant attention being drawn to conversational AI with high language processing capabilities, such as ChatGPT and Bing AI. Utilizing this conversational AI in businesses can generate many benefits, including improved operational efficiency and increased productivity. ■ What specific tasks can be leveraged to enhance productivity? Here are some examples from my own experience: (1) Document creation, such as proposals and plans (2) Translation (3) Creation of manuals and work procedures (4) Customer complaint management (5) What is prompt engineering that draws out the capabilities of AI? ■ Now, how can we further apply this to advanced operations in the manufacturing industry? Let's consider this. Through discussions with Google Bard, it becomes clear that there are many hidden capabilities. I have summarized the results in an article, which I will publish as is, but it is necessary to verify whether these can actually be implemented. (1) Monitoring machine conditions with sensors for preventive maintenance (2) Creating production plans for factories using conversational AI (3) What is Microsoft 365 Copilot? (4) New features being developed for Google Bard that are deepening its capabilities.
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How to Use Conversational AI to Improve Operational Efficiency and Productivity in Manufacturing? Explanation of Examples and Precautions
So, in what actual operations can we utilize it to enhance productivity? I will introduce examples that I have personally used so far. (1) Document creation such as proposals and plans (2) Translation (3) Creation of manuals and work procedures From the above, it has become clear that it demonstrates great power in document creation and information gathering. Additionally, it can be recognized that the skills to effectively use AI (prompt engineering) are also necessary.
Applying Conversational AI ChatGPT to Advanced Operations in Manufacturing: Can Preventive Maintenance of Factory Equipment and Machinery and Production Planning be Managed with Conversational AI?
Regarding preventive maintenance of machinery, the following answer was returned: "Bard understands the structure of the machinery to identify the failure points. By understanding the structure of the machinery, Bard can pinpoint the areas where abnormalities occur. Once Bard identifies the areas, it suggests repair methods to the user." It's truly amazing. I learned for the first time that not only generating text answers in a conversational chat is possible, but also such things can be done.
Pro Manual: What Can AI Do? Reforming Production Sites Towards DX
This is a guide that covers the transformation of companies, improvement of productivity, and problem-solving at production sites aimed at DX and smart factory implementation in factories with small-lot, multi-variety production. It explains how to introduce AI and robots in order-made small and medium-sized parts processing and assembly production factories. (Provided in PDF electronic data)

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Pro Manual! What can AI do? Reforming the production site towards DX (Digital Transformation).

A guidebook covering corporate transformation, productivity improvement, and problem-solving on the shop floor aimed at the digital transformation and smart factory development in multi-variety, small-lot production factories.

This course aims to understand the necessity of corporate transformation through DX (Digital Transformation) and provides a detailed explanation of the key points for promoting DX within one's own company. 1. Overview of DX 1.1 What is DX? 1.2 What is DX in manufacturing? 1.3 Differences between improvement activities, IT implementation, and DX 1.4 New improvement activities to promote DX 2. Case Studies of DX Implementation 2.1 Essential digital technologies for DX 2.2 AI and robotics technology 2.3 IoT and data collection mechanisms 2.4 Data analysis and utilization methods 2.5 IT technologies for administrative departments 2.6 Solving familiar issues with digital technology 2.7 Skills required for engineers 3. Implementation of DX Strategy 3.1 Building foundational strength to withstand environmental changes 3.2 Two directions for DX in order-based processing production companies 3.3 Creating customer value 3.4 Human resource development for promoting DX 3.5 Transforming from order-based production organizations to customer development organizations <Case Studies> 1. Method for creating work instruction manuals using conversational AI 2. Visualization of management through BI tools 3. Building a preventive maintenance system for machines using AI

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What can AI do? Reforming production sites for DX transformation [Pro manual for immediate use on-site] <Free: format forms and mini explanations>

What can AI do? Reforming production sites for DX transformation [Pro manual for immediate use on-site] <Free: format forms and mini explanations>

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Metal Crack Repair: MS Method for Repairing Cracks and Fractures in Machinery Equipment

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Metal cracks are one of the concerns in equipment maintenance operations. Conventional welding methods for repairs can cause changes in the base material around the crack due to heat, leading to residual stress and deformation, which always carries the risk of "crack recurrence" and "secondary damage." Hinode Water Supply Equipment Co., Ltd.'s "Mechanical Stitching Method" is a new technique that allows for the repair of metal cracks without applying heat. By using special bolts and reinforcement plates, the crack is physically removed without affecting the base material at all. Repairs can be made even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. For more details, please contact us or download the catalog.

Jun 04, 2026

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Metal Crack Repair: MS Method for Repairing Cracks and Fractures in Machinery Equipment

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Metal cracks are one of the concerns in equipment maintenance operations. Repairs using conventional welding methods often change the base material around the crack due to heat, leading to residual stress and deformation, which constantly carries the risk of "crack recurrence" and "secondary damage." Hinode Waterworks Equipment Co., Ltd.'s "Mechanical Stitching Method" is a new technique that allows for the repair of metal cracks without applying heat. By using special bolts and reinforcement plates, the crack is physically removed without affecting the base material at all. Repairs can be carried out even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. For more details, please contact us or download the catalog.

Jun 04, 2026

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Casting sand mold 3D printer prototype production

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● The production time for cast prototypes can be shortened! Since model making is not required, the production time for prototypes, which previously took about a month, can be significantly reduced. ● Model costs can be reduced! By directly producing sand molds from 3D data, there is no need for model production costs. If changes to the model are necessary, they can be addressed by modifying the 3D data. ● Similar products with different shapes and dimensions can be prototyped simultaneously! Different products, such as similar shapes or varying dimensions, can be molded at the same time in one molding process. This allows for the verification of multiple types in a short period.

Jun 04, 2026

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■■ Portable Hydrogen Leak Detector | HDA-0100 series ■■ Compact, lightweight, and battery-operated for easy portability. Despite being handheld, it enables high sensitivity and wide-range "hydrogen measurement."

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The 【 HDA-0100 series 】 currently available from Fukuda Corporation is a "Portable Hydrogen Leak Detector." ■ Compact and lightweight, convenient for carrying (approximately 400 g, including battery) ■ Battery-operated and cordless (continuous usage time of approximately 8 hours) ■ High sensitivity and wide range (0.5 ppm to 5000 ppm) hydrogen measurement is possible in a handy type It has features such as these. "What is a Hydrogen Leak Detector?" It is a tester that can measure leaks in small areas that could not be measured in air leak tests and can also identify leak points. It uses a tracer gas consisting of 5% hydrogen and 95% nitrogen, an industrial mixed gas (non-flammable gas: ISO10156:2017). For more details, please refer to the links below for related links, product information, and catalogs.

Jun 03, 2026

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■■ Device-mounted Hydrogen Leak Detector | HDZ-0201 series ■■ A highly sensitive airtightness inspection machine that uses hydrogen gas. Designed for easy integration into equipment. External dimensions: W 93 × D 91 × H 97 mm

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The HDZ-0201 is a hydrogen leak detector designed for installation in equipment. It is used to measure the overall leakage from the entire inspected item (workpiece). - The atmospheric pressure chamber method involves covering the workpiece with a chamber, filling the inside of the workpiece with tracer gas, allowing the leaked gas to accumulate in the chamber, stirring the leaked gas, and forcing circulation to measure the gas concentration with a hydrogen detector. - The vacuum chamber method allows for high-sensitivity measurements by evacuating the chamber and then introducing atmospheric air into the chamber, directing the gas to the hydrogen detector. There are two methods available. It features a compact and lightweight design that is easy to integrate into equipment. Additionally, its concentration resolution capability is ultra-high sensitivity up to 0.1 ppm (depending on set conditions and environmental conditions). Detection principle: Semiconductor type Detection sensitivity: Equivalent to 1×10⁻⁶ Pa·m³/s (depending on inspection conditions and measurement environment) Usage: Equipment-integrated type (dedicated for installation in equipment) Resolution: 0.1 ppm Power supply voltage: DC 24 V External dimensions: W 93 × D 91 × H 97 mm

Jun 03, 2026

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