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  3. 高崎ものづくり技術研究所 ゴウドウガイシャタカサキモノヅクリギジュツケンキュウショ
  4. Is it possible to use ChatGPT for complaint management? How can we utilize the conversational AI ChatGPT, which is attracting attention for improving operational efficiency and productivity in the manufacturing industry? This article explains examples and points to consider.
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  • Jun 03, 2023
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Jun 03, 2023

Is it possible to use ChatGPT for complaint management? How can we utilize the conversational AI ChatGPT, which is attracting attention for improving operational efficiency and productivity in the manufacturing industry? This article explains examples and points to consider.

高崎ものづくり技術研究所 高崎ものづくり技術研究所 ゴウドウガイシャタカサキモノヅクリギジュツケンキュウショ
There is significant attention being drawn to conversational AI with high language processing capabilities, such as ChatGPT and Bing AI. Utilizing this conversational AI in businesses can generate many benefits, including improved operational efficiency and increased productivity. ■ What specific tasks can be leveraged to enhance productivity? Here are some examples from my own experience: (1) Document creation, such as proposals and plans (2) Translation (3) Creation of manuals and work procedures (4) Customer complaint management (5) What is prompt engineering that draws out the capabilities of AI? ■ Now, how can we further apply this to advanced operations in the manufacturing industry? Let's consider this. Through discussions with Google Bard, it becomes clear that there are many hidden capabilities. I have summarized the results in an article, which I will publish as is, but it is necessary to verify whether these can actually be implemented. (1) Monitoring machine conditions with sensors for preventive maintenance (2) Creating production plans for factories using conversational AI (3) What is Microsoft 365 Copilot? (4) New features being developed for Google Bard that are deepening its capabilities.
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How to Use Conversational AI to Improve Operational Efficiency and Productivity in Manufacturing? Explanation of Examples and Precautions
So, in what actual operations can we utilize it to enhance productivity? I will introduce examples that I have personally used so far. (1) Document creation such as proposals and plans (2) Translation (3) Creation of manuals and work procedures From the above, it has become clear that it demonstrates great power in document creation and information gathering. Additionally, it can be recognized that the skills to effectively use AI (prompt engineering) are also necessary.
Applying Conversational AI ChatGPT to Advanced Operations in Manufacturing: Can Preventive Maintenance of Factory Equipment and Machinery and Production Planning be Managed with Conversational AI?
Regarding preventive maintenance of machinery, the following answer was returned: "Bard understands the structure of the machinery to identify the failure points. By understanding the structure of the machinery, Bard can pinpoint the areas where abnormalities occur. Once Bard identifies the areas, it suggests repair methods to the user." It's truly amazing. I learned for the first time that not only generating text answers in a conversational chat is possible, but also such things can be done.
Pro Manual: What Can AI Do? Reforming Production Sites Towards DX
This is a guide that covers the transformation of companies, improvement of productivity, and problem-solving at production sites aimed at DX and smart factory implementation in factories with small-lot, multi-variety production. It explains how to introduce AI and robots in order-made small and medium-sized parts processing and assembly production factories. (Provided in PDF electronic data)

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No23.AIで何ができるのか(表紙).jpg

Pro Manual! What can AI do? Reforming the production site towards DX (Digital Transformation).

A guidebook covering corporate transformation, productivity improvement, and problem-solving on the shop floor aimed at the digital transformation and smart factory development in multi-variety, small-lot production factories.

This course aims to understand the necessity of corporate transformation through DX (Digital Transformation) and provides a detailed explanation of the key points for promoting DX within one's own company. 1. Overview of DX 1.1 What is DX? 1.2 What is DX in manufacturing? 1.3 Differences between improvement activities, IT implementation, and DX 1.4 New improvement activities to promote DX 2. Case Studies of DX Implementation 2.1 Essential digital technologies for DX 2.2 AI and robotics technology 2.3 IoT and data collection mechanisms 2.4 Data analysis and utilization methods 2.5 IT technologies for administrative departments 2.6 Solving familiar issues with digital technology 2.7 Skills required for engineers 3. Implementation of DX Strategy 3.1 Building foundational strength to withstand environmental changes 3.2 Two directions for DX in order-based processing production companies 3.3 Creating customer value 3.4 Human resource development for promoting DX 3.5 Transforming from order-based production organizations to customer development organizations <Case Studies> 1. Method for creating work instruction manuals using conversational AI 2. Visualization of management through BI tools 3. Building a preventive maintenance system for machines using AI

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What can AI do? Reforming production sites for DX transformation [Pro manual for immediate use on-site] <Free: format forms and mini explanations>

What can AI do? Reforming production sites for DX transformation [Pro manual for immediate use on-site] <Free: format forms and mini explanations>

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AAEON ArrowLake equipped industrial COM module Type 6 standard [COM-ARHC6]

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Features: ● Equipped with Intel Core Ultra 9 285H/7 255H/5 225H ● DDR5 SODIMM x 2 (up to 128G) (sold separately) ● VGA Switch DDI x 1, LVDS colay eDP x 1, DDI x 2 ● USB 2.0 x 8, USB 3.2 Gen 2 x 4 ● PCIe [x1] x 4, PCIe [x4] x 1, PEG [x8] + [x4] + [x4] ● 2.5GbE x 1 ● COMe Type6 standard, 95mm x 95mm size ● Operating temperature -20~70℃ ● Sold separately ECB-920A: Development carrier board COM-MTHC6-FAN01: CPU fan COM-MTHC6-HSP01: Heat spreader (※ Heat dissipation is required in the enclosure)

Jul 23, 2026

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AAEON ArrowLake equipped COM-HPC R1.2 Mini specification【HPC-ARHm】

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Features: ● Equipped with Intel Core Ultra 7 255H/7 155H/5 225H/5 125H ● LPDDR5x 16GB/32GB/64GB onboard ● M.2 NVMe 256GB onboard ● USB 2.0 x 8, USB 3.2 (10Gbps) x 4 ● PCIe Gen 4 [x8] x 1, PCIe Gen 3 [x1] x 4, PCIe Gen 3 [x4] x 1 (2 lanes co-lay with SATA; BOM option) ● 2.5GbE x 2 ● COM-HPC Mini standard, size 95mm x 70mm ● Optional items ECB-980A: Development carrier board HPC-ARHm-FAN01: CPU fan HPC-ARHm-HSP01: Heat spreader (Note: heat dissipation is required in the enclosure)

Jul 23, 2026

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AAEON Industrial COM Express with Qualcomm QCS6490【uCOM-Q6490】

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Features: ● Processor: Qualcomm QCS6490 with Arm Cortex-A78 ×4 + Cortex-A55 ×4 (Octa-core) up to 2.7GHz ● LPDDR5 onboard memory (up to 8GB) ● Display: MIPI-DSI (4 lanes) ×1, DisplayPort ×1 ● USB 2.0 ×4 (one port supports OTG), Gigabit Ethernet ×2

Jul 23, 2026

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Wooden CLT flooring at summer construction sites | Hyper CLT flooring

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In civil engineering sites during extreme heat, the surface temperature of the ground plates and the heat reflection significantly affect the working environment. In particular, steel plates tend to retain heat when exposed to sunlight, posing challenges for workers' heatstroke prevention and safety management. Hyper CLT ground plates are civil engineering materials utilizing wood CLT. As wooden ground plates, they can be used for temporary roads, access routes, heavy machinery work yards, material storage areas, and pedestrian pathways, making them a versatile alternative to steel plates in various civil engineering sites. In actual sites, there are cases where the surface temperature differs by about 20 degrees compared to steel plates, making them effective as a solution for heat prevention and reflection suppression. The 5×10 plate weighs approximately 230 kg, and the 5×20 plate weighs about 460 kg, making them lightweight and easy to handle even with small machinery, which helps reduce the burden of transportation, installation, and removal. They are materials that easily promote noise reduction, CO2 fixation, and environmental consideration unique to wood. Registered as a Ministry of Land, Infrastructure, Transport and Tourism NETIS technology "TH-250021-A," they can also be utilized for creative ideas and safety measures in public works. They are recommended for companies looking to reassess the summer site environment. We also accept inquiries for consultations and requests for materials tailored to site conditions. We can propose solutions for temporary plans during summer for both public and private civil engineering projects. Please feel free to consult with us.

Jul 23, 2026

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Metal Crack Repair: MS Method for Repairing Cracks and Fractures in Machinery Equipment

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Metal cracks are one of the concerns in equipment maintenance operations. Conventional welding methods for repairs often change the base material around the crack due to heat, leading to residual stress and deformation, which constantly carries the risk of "crack recurrence" and "secondary damage." Hinode Waterworks Co., Ltd.'s "Mechanical Stitching Method" is a new technique that allows for the repair of metal cracks without applying heat. By using special bolts and reinforcement plates, the crack is physically removed without affecting the base material at all. Repairs can be made even in environments where open flames cannot be used. Since no heat is applied, the disassembly of equipment is minimized. For more details, please contact us or download the catalog.

Jul 23, 2026

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