CTI system for call centers
The mail order order system is a CTI all-in-one system that can be operated from four seats. In addition to its comprehensive basic functions, it can also be implemented as a standalone CRM system. It can be used in a stable line environment (combining IP and analog). It can be implemented in a short period of time at a reasonable cost, and the support system is also quick and reliable.
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basic information
This is a mail order order management system for call centers that can be operated from 4 seats. It displays the necessary information on the screen simultaneously with the incoming call and automatically searches past order history, providing strong support for operators' response tasks! The customer management search function is well-equipped with features such as fuzzy search, which allows searching even from partial information like name, address, and phone number.
Price information
The price varies depending on the number of lines and seats.
Delivery Time
P4
※Prices vary depending on the number of lines and seats.
Applications/Examples of results
【Usage/Track Record】 ○ Order reception services ○ Order agency services Accommodating from small-scale (4 seats) to medium and larger scales ● For other functions and details, please contact us.
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Company information
NSK is engaged in the development of CTI systems for call centers, as well as the manufacturing, sales, and contract development of various business systems related to FA control systems and environmental monitoring systems. In particular, regarding CTI systems, we possess years of accumulated know-how and provide a consistent range of services from consulting to the development, operation, and maintenance of proprietary systems.
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