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  6. ASP/SaaS Manual Production Case Study: Internet Service Company

ASP/SaaS Manual Production Case Study: Internet Service Company

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last updated:Jun 30, 2011

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Simple and easy-to-understand description. Case study: Internet service provider.

We have created a "Help" section for reference during the use of the ASP. While the regular manual allows you to look at a booklet while viewing the screen, the Help will display the operation screen and the help content simultaneously on the same screen. Therefore, we focused on making the descriptions simple and easy to understand, creating content that naturally guides users through the tasks. For more details, please contact us.

    Catalog and manual creation
fintecs_asp-case3.jpg

ASP/SaaS Manual Production Case Study: Internet Service Company

fintecs_asp-case3.jpg
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【Features】 ○Industry: Internet Service Provider ○Deliverable: ASP-based Web Help ○Production Period: 1 month ○Volume: 50 topics 【Background】 ○Creation of "Help" for reference during ASP usage ○Simple and easy-to-understand descriptions ○Content designed to naturally guide users through tasks ●For more details, please contact us.

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No matter how advanced and complex the technology and services are, both providers and users cannot be happy unless users actively utilize them. Furthermore, in situations involving internal controls and the internal transmission of know-how, no matter how beautifully documented and visualized the information is, if the intended audience does not engage with it, the time and effort spent on its creation are meaningless. Fintex executes the "visibility" of your company's products, services, and internal and external documents. No document should merely be an accessory or exist only in form. It is our mission to provide "documents" that achieve their original purpose efficiently within budget and schedule. We are a digital document company that offers comprehensive proposals and realizations, from public relations and manuals to internal documents. This is the philosophy that Fintex has upheld for over 20 years.

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