Solving post-sale concerns for manufacturing equipment! Supporting manufacturing companies with after-sales support available 24/7, 365 days a year nationwide.
Toshiba IT Services has been engaged in maintenance operations since 1961, boasting nearly 60 years of experience and receiving numerous maintenance contracts from manufacturers and trading companies. Our experienced technicians provide quick, one-stop support for a multi-vendor environment, covering everything from IT equipment to mechanical devices. We efficiently support our customers 24/7, 365 days a year, from our strategically located bases across Japan, from Hokkaido to Okinawa. 【We solve the problems of manufacturers, trading companies, and distributors!】 ■ We receive frequent after-sales support calls at all hours, making it difficult to focus on core business... ■ Different companies are contracted for maintenance in different regions, leading to inconsistent skills and complaints from customers. Additionally, training nationwide for new products every time is quite challenging... ■ In the midst of fierce price competition, there is a need for value-added proposals that competitors do not offer... ■ We want to expand our equipment nationwide, but the lack of bases and personnel makes after-sales support (maintenance) a significant obstacle... *For more details, please refer to the PDF document or feel free to contact us.
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**Features of After-Support** - 24/7 service system - Support for increasingly complex platforms - In-house maintenance bases located from Hokkaido to Okinawa - One-stop support for multi-vendor environments - Flexible support SLAs tailored to partner needs **Information on Exhibition Participation and Free Gifts** Toshiba IT Services will be exhibiting at the following trade show. Customers who visit our booth will receive a free gift! Please print out this page and bring it with you. We plan to showcase after-support for various devices, including retail-related equipment and store IT devices, as network integration progresses. *Admission to each trade show requires a ticket. Please check the organizer's website for details.* - **Retail Tech Japan** [March 5 (Tue) - 8 (Fri), 2019] Venue: Tokyo Big Sight, Booth Number: RT1526 Organizer's website: https://messe.nikkei.co.jp/rt/ **Others** Toshiba IT Services provides after-support for various devices with a service system that exceeds 100 locations nationwide in Japan, available 24/7.
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For more details, please refer to the PDF document or feel free to contact us.
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Toshiba IT Services Corporation is a company responsible for the IT services sector of the Toshiba Group. Based on the rich experience and achievements we have cultivated so far, we aim to provide the best services that satisfy our customers and continue to support their sustainable growth. Furthermore, by building a trusting relationship with our customers, we promise to create new services and contribute to the development of our customers and society by sharing diverse values.