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  6. Peace of mind for troubles after product sales: Aftermarket support

Peace of mind for troubles after product sales: Aftermarket support

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last updated:Feb 21, 2020

クレステック 本社浜松
クレステック 本社浜松
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Support for the development and operation of EC sites by flexibly combining fulfillment services. Assisting in increasing customer satisfaction and reducing logistics costs.

We provide support that flexibly combines fulfillment services and e-commerce site development and operation services in response to the individual sales needs of instruction manuals that arise after product sales. Fulfillment services are services in which we manage order processing for manuals, on-demand printing and packaging, shipping, and collection of payment on behalf of your company. We support increased customer satisfaction and reduced logistics costs. 【Features】 ■ Quick printing response with on-demand printing ■ Support for B2B and B2C according to business type ■ BPO services for handling spare parts, customer service, and recall cases are also available *For more details, please refer to the PDF document or feel free to contact us.

    Catalog and manual creation
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Peace of mind for troubles after product sales: Aftermarket support

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  • Related Link - https://www.crestec.co.jp/business/aftermarket.php

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【Other Features】 - Eliminate inventory to reduce management workload and storage costs - 24/7 online order processing available - Alleviate the burden of logistics operations and focus on core business activities *For more details, please refer to the PDF document or feel free to contact us.

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【Purpose】 ■BPO Services *For more details, please refer to the PDF document or feel free to contact us.

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Introducing the "aftermarket."

Introducing the "aftermarket."

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クレステック

クレステック 本社浜松

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The Crestec Group has developed its business based on technical documentation, including writing user manuals and repair manuals for service personnel, creating illustrations, data typesetting, translation, and printing. Currently, we have established a network with 11 domestic locations and 20 locations in 11 countries overseas. From upstream market research to document production support system development, and downstream packaging design, as well as manufacturing and aftermarket areas, we provide a comprehensive range of solutions to our customers in the global market. In the production of various documents such as user manuals, we have a track record of translations in 98 languages. We are also capable of translating languages from the Middle East and Eastern Europe, as well as localizing software. Our European translation center has obtained ISMS certification. Data for user manuals and other materials produced with Japanese quality is mass-produced at our global locations in China, Indonesia, the United States, and Europe. We provide comprehensive support from small lot production to packaging design, prototyping, and mass production. Additionally, we handle various items such as CD-ROM pressing and mass production of labels.

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