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  6. Language and Culture Bridge Service "Triple Trinity Service"

Language and Culture Bridge Service "Triple Trinity Service"

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Triple Trinity Service

last updated:Sep 08, 2022

ユニタスグローバル 本社
ユニタスグローバル 本社
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Are you having trouble with service operations, equipment maintenance, or communication with overseas users?

The "Triple Trinity Service (TTS)" provided by INAP Japan is not just a translation and interpretation service; it acts as a bridge service for overseas companies struggling with the difficult culture of Japanese businesses and Japanese companies that have a lack of confidence in communicating in English, guiding them towards solving their challenges. It not only mediates language but also creates a "new chemical reaction" in international business. **Features** - **IT Services × Language Support × Users**: Mediates between IT service providers and users in Japanese/English. - **Language × Culture × Solutions**: In addition to mediating language, it understands cultural differences to guide towards solutions. - **Dynamism × Speed × Aggressiveness**: Captures the big picture with dynamism rather than focusing on minute details, maintains speed to seize opportunities, and takes an aggressive approach to lead international business to success, not just mediating. *For more details, please refer to the PDF materials or feel free to contact us.*

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2019-05-28_09h41_24.png

Language and Culture Bridge Service "Triple Trinity Service"

2019-05-28_09h41_24.png
2019-05-28_09h41_24.png
  • Related Link - https://www.inap.co.jp/solution/detail11.html

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【Case Studies】 <Primary Reception for Domestic Data Center Operators> ■ Outsourced the contact point for overseas users, but due to high costs, adopted TTS  ↓ ・ Established low-cost 24/7 Japanese-English customer support, enabling the expansion of overseas customers <Language Mediation for Cloud-based Security (SOC) of a U.S. IT Company> ■ Utilizing U.S. SOC globally, but the SOC did not support Japanese, leading to a concentration of burden on engineers who could speak English at the Japanese subsidiary  ↓ ・ Achieved support in Japanese through TTS, and furthermore, the three parties—Japanese subsidiary, U.S. SOC, and TTS—collaborate monthly to improve issues *For more details, please refer to the PDF document or feel free to contact us.

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Language and Culture Bridge Service "Triple Trinity Service"

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ユニタスグローバル

ユニタスグローバル 本社

IT/Telecommunications

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Unitas Global Inc. is a next-generation network service provider that offers global network edge solutions. By integrating our unique routing technology, Intelligent Routing, with donut peering, we provide business internet services through "Unitas MIRO Donuts Net," and utilize cutting-edge SDN technology to achieve multi-cloud connectivity with our global network "Unitas Reach," delivering solutions that meet the increasingly complex needs of users every day. In Japan, we are chosen by many domestic and international companies, particularly government agencies, financial institutions, and online business operators, not only for our globally competitive technology but also for our flexible approach and prompt responses that do not rely on manuals. Additionally, leveraging our 24-hour support system in Japanese and English, we provide language mediation services that transcend not only language but also cultural and business practice differences, helping to ensure the success of international business.

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