You can use AI to reduce the post-processing time of response history and assist with VOC analysis.
"QuickSummary2.0" is a system specialized for contact centers that summarizes text-based interaction histories using AI. ■ AI Summary for Contact Centers "QuickSummary2.0" ~ Three Features ~ 1. Affordable Summary Generation You can use the summary generation system starting at 7,000 yen per seat per month. Prompts can be customized and switched according to different use cases. 2. Secure Use of ChatGPT By identifying personal information with AI before processing it with LLMs like ChatGPT, sensitive information is not input into the LLM, which can also reduce the number of tokens. 3. Rich Features for Filtering Important Utterances There are abundant settings for filtering important utterances based on importance, utterance classification, keywords, and more.
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basic information
【Feature List】 QuickSummary 2.0 is equipped with various features specifically designed to reduce post-processing in contact centers. - Cleansing - Identification of important utterances - Keyword extraction - Utterance classification - Personal information identification - Generated summary - Prompt customization - Voice recognition/CRM integration
Price information
- Initial cost: 500,000 yen - Monthly usage fee: 7,000 yen and up per seat
Price range
P4
Delivery Time
Applications/Examples of results
[Case Study] Renewed in June 2023, trials are currently being conducted with multiple companies. If you are interested, we will provide individual guidance, so please contact us through our company website.
Company information
AI Square Co., Ltd. provides various IT services and consulting utilizing artificial intelligence (AI). We apply cutting-edge artificial intelligence technology to natural language processing, achieving a dramatic improvement in the labor productivity of white-collar workers. Please feel free to contact us if you have any inquiries.
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