WebRTC SaverVideoConnect2 for call centers

Introducing video communication with almost no delay for call center operations! It also includes reservation management and shift management.

Saver Video Connect V2 has been utilized for the purpose of streamlining call center operations and easily establishing a Face-to-Face environment. It also allows for the management of operator shift schedules and the content they can handle on the call center side, making it possible to operate as is. In addition to the necessary features for remote lessons, such as video, audio, and text chat, it is equipped with whiteboard sharing, document sharing, sound effect playback, and lesson recording. It can also be built into your company's website, allowing for integration with existing systems. The devices on the student side are compatible not only with PC browsers but also with smartphones, enabling a system configuration that operates entirely within a browser environment. Once the lesson begins, direct communication starts between the instructor and the student, eliminating the need for a relay streaming server that was previously required, resulting in significant reductions in operational costs.

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