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  6. "Arrow Search," an internal information search service utilizing AI.

"Arrow Search," an internal information search service utilizing AI.

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last updated:Jan 14, 2022

シーアイエス(CIS)
シーアイエス(CIS)
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It's okay to search using spoken language, including internal terminology. The AI will respond to the company's "Where is that document?" with a ranked display. That's why it's easier to find the information you need!

"Arrow Search" is a cloud service that utilizes AI to help you find the information you need from various documents that are likely stored somewhere within your organization. It supports "fuzzy search," allowing you to input queries in natural language through the search box, making it easy to use just like searching on the internet without needing to be taught how to use it. The search results are displayed in a ranked format based on the relevance of the documents, and by providing feedback on the documents selected by the AI, the accuracy of the search improves even further. There is no need to reorganize storage locations or files, allowing for a smooth implementation. [Examples of Use Cases] ■ Technical and Sales Positions (Enables smooth sharing of materials, case studies, technical information, etc.) ■ Call Centers, Help Desks, General Inquiries, etc. (Reduces the number of basic inquiry calls, lowering the burden on staff) ■ Strengthening the Knowledge Base during Server Upgrades (Utilizes insights by making documents stored in NotesDB and other locations easier to search) ■ Improving Internal Inquiry Chatbots (Increases end-user satisfaction by eliminating unanswered queries) *For more details on use cases, please refer to the PDF materials available for download.

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"Arrow Search," an internal information search service utilizing AI.

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basic information

<Currently holding consultation sessions in a web conference style!> Our representatives will answer various questions and inquiries. (We estimate about 1 hour for this.) You can also contact us by phone or email. *For more details, please refer to the materials.

Price information

Initial implementation cost starting from 900,000 yen Monthly fee starting from 190,000 yen *Other options available

Delivery Time

Please contact us for details

※The initial setup will be two weeks after your order.

Applications/Examples of results

Examples of documents searchable with ArrowSearch: ■ Manuals (PDF format, etc.) ■ Terms and regulations collection (Word format, etc.) ■ Report import data (CSV format, etc.) ■ Frequently asked questions for internal use / site search (HTML format) ■ Knowledge base (databases created with groupware such as NotesDB, kintone, etc.) *Please feel free to contact us with any inquiries.

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[Introduction Materials] In-house Information Search Service 'Arrow Search'

[Introduction Materials] In-house Information Search Service 'Arrow Search'

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Corporate Information Search Service "Arrow Search": Special Edition That Clearly Illustrates Usage Scenarios

Corporate Information Search Service "Arrow Search": Special Edition That Clearly Illustrates Usage Scenarios

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Corporate Information Search Service "Arrow Search": An information search service utilizing IBM Watson.

Corporate Information Search Service "Arrow Search": An information search service utilizing IBM Watson.

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Cross-searching both cloud and on-premises! Corporate information search service 'Arrow Search' white paper.

Cross-searching both cloud and on-premises! Corporate information search service 'Arrow Search' white paper.

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Company information

シーアイエス(CIS)

シーアイエス(CIS)

IT/Telecommunications

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CIS Co., Ltd. (hereinafter referred to as CIS) has extensive experience in implementing and building PLM (Product Lifecycle Management) solutions utilizing the 3D CAD software "CATIA" for the automotive and manufacturing industries, primarily in the Chubu region. Additionally, we have accumulated achievements in the implementation and construction of accounting systems and human resources payroll systems based on the ERP "Super Stream" for small and medium-sized enterprises. While enhancing our skills and solutions in these two areas, we have recently focused on corporate services utilizing AI, as well as OCR + RPA, which directly contribute to our customers' work style reforms and productivity improvements. Moving forward, CIS aims to be a service company that can provide high value-added support to our customers. *Service Area: Primarily centered around the Tokai region, but we also support nationwide through the use of web conferencing systems. Please consult us regarding transportation costs and other considerations for implementation.

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