It is possible to understand the individual issues of the communicator! You can learn about third-party evaluations.
We would like to introduce the quality check outsourcing service of Beatop Staff Co., Ltd. Focusing on companies in the Tokai region, we conduct numerous mystery calls and monitoring evaluations based on our extensive experience and track record. By conducting mystery calls and monitoring evaluations, you can gain insights into third-party evaluations of your company, as well as obtain valuable data for enhancing corporate value. 【Features】 ■ Gain insights into third-party evaluations ■ Identify individual challenges of communicators ■ Discover issues for consideration *For more details, please refer to the PDF document or feel free to contact us.
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【Quality Check Methods】 ■ Quality Check through Monitoring - Visualization of the response capabilities of each telephone operator - Understanding the current state of telephone responses ■ Quality Check through Mystery Calls - Understanding the company's level through benchmark surveys - Grasping the company's evaluation from the customer's perspective ■ Dual Program of Monitoring and Mystery Calls *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Beatop Staff Co., Ltd. is a group company of Brother Industries, Ltd. Human resource services and outsourcing. Over 20 years of experience in the Brother Group. We promise detailed support along with rich experience through our business with a global office equipment manufacturer, primarily in the Nagoya area.